I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Zobacz więcej
Reakcja na opinię
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Zobacz więcej
Reakcja na opinię
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Zobacz więcej
Reakcja na opinię
I’m giving 5 stars for Arlyn, the person that helped me today. This person was so kind & genuinely caring about my experience. If I come back to using your product, it’s because of Arlyn. Regarding th... Zobacz więcej
Reakcja na opinię
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The customer service is hands down the best. I had a concern with their product and within a couple of hours they responded and went above and beyond to make it right. Thank you Rovina Customer Service Team. You are the best!

Odpowiedź od Tryrovina
Basarin was truly exceptional. Took care of issue and was very understanding.

Odpowiedź od Tryrovina
Name was Miya, he took care of me very good. I was having a hard time taking his product, but it was effecting my stomach. I'm 71. Wanted to try them rovina. He took very good care of my issues!!! Thank you for that. 🇺🇸🇺🇸🇺🇸😊

Odpowiedź od Tryrovina
The customer service agent was extremely helpful. My problem was rectified very quickly and a very nice, friendly manner. Im very impressed and I look forward to trying the product I ordered. Thanks so much Ralph.

Odpowiedź od Tryrovina
I received ANOTHER order today after being told of my cancelation status and assured no further shipments would be going out.
Its disappointing since what I was asking for was to simply to honor your cancelation policy.
I would've probably sent in a favorable review of Rovina.
Now ? ... I feel I am owed for all this wasted time talking with a program designed to suck whatever last bit of money from former customers.

Odpowiedź od Tryrovina
We had a great customer service experience with Rovina and Jean was so fast and caring.

Odpowiedź od Tryrovina
Excellent customer care and support. Quick response and agreeable solution!

Odpowiedź od Tryrovina
This company is awesome and the customer service is excellent they take care with every order and if you have any concerns they are on standby willing and ready to help, cant encourage you to try this out enough the results are very good and they take care in every customer.

Odpowiedź od Tryrovina
This company is one of the few that responded the very next day , and I really appreciated Miya. They deserve a A from me !!!

Odpowiedź od Tryrovina
After 6 emails to Rovina Cudtomer Service Specialist, to cancel my subscription and future orders. Miya was quick with her response and diligently solved my issue.

Odpowiedź od Tryrovina
I’d like to thank Dadah for the support I needed

Odpowiedź od Tryrovina
Jean was very helpful in securing a quick, hassle free refund of 70%, while I kept the product. I'm satisfied that I don't have to deal with packaging and shipping and if I keep using the product maybe I'll be happy with the results.

Odpowiedź od Tryrovina
Dadah was very helpful with my concerns and promptly responded. He is a great asset to your company.

Odpowiedź od Tryrovina
I reached out with a laxt

Odpowiedź od Tryrovina
Good product but tried to cancel subscription three times and it still arrives. I included my name , address, email address and phone number each time.
Todd Barks

Odpowiedź od Tryrovina
Angelie helped me through a complicated situation of me hitting auto refill before I really got a chance to test the product throughly. I received another shipment and was caught off guard and wasn’t very happy about getting another shipment before I tried the product. Angelie walked me through how to go and cancel my auto refill and gave me the option to try it now for the period I wanted to with no obligation to the refill yet. We decided if I wasn’t satisfied I would see if any of my friends wanted to try it that way keeping the product, and if not I could return it for the refund. She was very nice to deal with and helped me out 100%. She turned a bad situation into a good one. Thank you Angelie

Odpowiedź od Tryrovina
Absolutely scammed on this product, the 5 star reviews are paid reviews when you put it into A.I it will also tell you not to trust this company...They continue to sell me the product...I have over 2 years supply sold to me in 4 months and its not the real strength

Odpowiedź od Tryrovina
Nearly immediate attention to my email, and satisfactory response, politely & respectfully tendered. Thank you!

Odpowiedź od Tryrovina
They were very nice and helpful. Good company, I just couldn't use the product. I kept getting packages for a while after I canceled.

Odpowiedź od Tryrovina
Thank you Jean!
Your immediate reply to my email... AND my request for help was wonderfully pleasant! (I wish my doctor's office was this easy...🤗)
Again, thank you
D. S

Odpowiedź od Tryrovina
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.