I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Zobacz więcej
Reakcja na opinię
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Zobacz więcej
Reakcja na opinię
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Zobacz więcej
Reakcja na opinię
I’m giving 5 stars for Arlyn, the person that helped me today. This person was so kind & genuinely caring about my experience. If I come back to using your product, it’s because of Arlyn. Regarding th... Zobacz więcej
Reakcja na opinię
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The quality and consistency of this supplement is outstanding. Time will tell on its effects on my body. But I am confident that the results will be positive.

Odpowiedź od Tryrovina
I been taking it for over a week and no changes

Odpowiedź od Tryrovina
Unfortunately there aren't negative stars, or this would be negative 100. I have had to change this review, because the Rovina website is inaccessible, and the info support does not answer email. This is to try and cancel receiving any further product from them.
I have sent a 2nd email to their support, with supporting documentation ie: billing, order number, to cancel, but since they will not answer I tried to add my email here to avoid further charges but trustpilot won't allow it.
I still cannot cancel the subscription. Rovina will not answer the email I sent to them with the full information provided.
- Rovina Website - Cannot Access - Deemed unsafe using 4 different browsers
- info at tryrovina.com Will Not Answer
- Calling gives message that they can't help you
What kind of business is run this way ?

Odpowiedź od Tryrovina

Odpowiedź od Tryrovina
I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach out to them!! Especially Angelie! She went above and beyond to help me! Definitely recommend this Rovina Astaxanthin!

Odpowiedź od Tryrovina
I unfortunately was not able to continue with the supplements because of a new medication I’m taking. I reached out to your email and did not get a response at first.
I then reached out through an email I had received earlier and got an immediate response from Jean. And she’s not AI!
She apologized that no one had reached out. Anymore it’s hard to actually reach a live person and get a personal response when you have an issue with a product.
But Jean was great! She cancelled the subscription for me right away and explained what she could do for me with a partial credit. And I’ll be giving the Rovina to a friend who is anxious to try it.
The credit is great but in all honesty, the customer service with her was just so nice and very appreciated.
Jean is an awesome representative for your brand. Please thank her again for me.

Odpowiedź od Tryrovina
Jean was very helpful and provided answers to my questions

Odpowiedź od Tryrovina
Rapid response to my email.
Very courteous and kind.

Odpowiedź od Tryrovina
When I need help with Rovina concerning questions, they are always willing to help. Very professional and polite company.

Odpowiedź od Tryrovina
I love Rovina it has helped me in every wellness I'm am trying to achieve I do appreciate this brand and what's its for customer for life m..xoxox

Odpowiedź od Tryrovina
Estella was very competent and efficient.
Thank you 💐

Odpowiedź od Tryrovina
I have only just started taking these capsules.

Odpowiedź od Tryrovina
Well explained, after I read info posted on media, I new exactly what I was going to buy and what was for. Also my order came in very fast. I'm almost half a month into Rovina and I feel much better, my energy, my body response and I sleep like a baby. Thank you so much. Highly recommend.

Odpowiedź od Tryrovina
I was rather surprised by the quick response to cancel my subscription until I was ready to order again . Not all businesses are that prompt . Some take you in circles and stress you out , even though you tell them your age and financial situation. They just couldn’t care . Thanks again Rovina ! Blessings to your business !

Odpowiedź od Tryrovina
Excellent customer service when the order was not correct. They corrected it quickly and professionally.

Odpowiedź od Tryrovina
Bham from your Customer Service was an EXCELLENT HELP to me, and I REALLY APPRECIATED his quick and thorough help, as well as his GREAT ATTITUDE!
DEFINITELY A KEEPER! Giving you a GREAT IMAGE with your customer base.
CONGRATS! On a GREAT HIRE!

Odpowiedź od Tryrovina
I wish there were a way in could leave a review of 50 negative stars for this dumpster fire of a immorally unethical excuse for an honest corporation! I ordered my product April 4th & still haven't received the package & all these ass clowns want to do is refund my shipping!!! So, if i were you, even considering buying from this dumpster fire of a company I'd suggest you try Double Wood supplements, got my package 4 days after i ordered it!
Run away from this company!!!

Odpowiedź od Tryrovina
Totally appreciated how Isaias cancelled my order efficiently and with kindness and consideration.

Odpowiedź od Tryrovina
So disappointed with this supplement.
The packaging from the Facebook page said 120 capsules and also stated 12 mg which is the recommended daily dose but the company sent an additional correspondence to take 4 capsules daily because it was only 3 mg per capsule. Why then did the package say 12 mg per capsule?
Secondly I was told by customer services that their supplement was manufactured in a lab in SC which is a lie because my package came from China and took forever for me to receive it.
Lastly l took all 3 packs and didn’t see any difference at all in how I feel. Rovina is very deceptive is all I can say. Don’t waste your money.
I have since switched to a more reliable brand made here in the US and third party tested.

Odpowiedź od Tryrovina
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.