I started in February to take some equity out of my home. As a self-employed insurance broker, I am able to write off expenses to lower my taxes but that is detrimental when applying for loans. Howe... Zobacz więcej
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-Outstanding communication! My loan officer (Delania Tak) and team kept me updated at every single stage of the HELOC process. -The team answered all my questions clearly and made me feel confident... Zobacz więcej
Reakcja na opinię
Overall, the process went smoothly. Electronic income verification using Plaid needs a bit of fine tuning. From a service perspective, I would give them 5 stars!
Christian helped me to stay focus and peaceful throughout the entire process. His Team did a phenomenal job. I will refer all my friends to the company and Christian in particular.
Informacje dotyczące firmy
- Kredytodawca hipoteczny
- Fundusze inwestycyjne
- Pośrednik finansowy
- Pośrednik kredytów hipotecznych
- Pozabankowe usługi finansowe
Napisane przez firmę
Truss Financial Group helps you secure VA, FHA, DSCR & jumbo reverse mortgages. Expert guidance, low rates & fast approvals. Start your loan today!
Dane kontaktowe
999 Corporate Dr, Ste. 180 Ladera Ranch, 92694, Ladera Ranch, Stany Zjednoczone
- 888-878-7715
- hello@trussfinancialgroup.com
- trussfinancialgroup.com
4,7
Doskonała
95 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was extremely impressed by the rapid…
I was extremely impressed by the rapid response from your team. I was guided and timely informed of each step of the process.
Sincerely
Dones Godwins
18 maja 2026
Odpowiedź od Truss Financial Group
Thank you, Dones, for your kind words — we’re glad our team could provide quick support and keep you informed throughout the process!
They worked hard to get my approval!
They worked hard to get my approval. There were some technical issues on their part that took about a week for further feedback. But they got back on track and approval went smoothly. I am a litttle disapounted that my loan was sold to Shell Point and a month later, I am still waiting for funds. But Shell Point is now, very helpful too.
11 maja 2026
Odpowiedź od Truss Financial Group
Thank you, Genevieve, for your patience and honest feedback — we’re glad we could get your approval completed smoothly, and we appreciate your understanding throughout the process.
Odpowiedź od Truss Financial Group
Thank you, Davis, for your kind feedback — we’re happy to hear the process was quick, easy, and well communicated throughout!
The more like data brokers than they are loan brokers
They say you need a six sixty credit score. Mine was 672 based on experian, directly from their website.I took a snapshot as sent it to them. They told me they did a soft pool and there report said it was five seventy. Apparently they did this just to turn down my loan.They almost seemed like they're just there as information brokers to sell your information to companies , and hopefully they get a cut. I would definitely not deal with them ever in the future scam artist.
15 maja 2026
Opinia niezależna
Odpowiedź od Truss Financial Group
Hi Bob, we’re sorry to hear about your experience and understand your frustration regarding the credit score discrepancy and loan outcome — we take concerns about transparency and customer trust seriously, and we’d appreciate the opportunity to review your application details further.
Great work and very responsive
15 maja 2026
Odpowiedź od Truss Financial Group
Thank you, Sheldon, for your kind words — we’re glad you had a great experience and appreciated our responsiveness!
Confusing
It was confusing to be Honest. First I was speaking to your company then Woodbridge and a third company was involved and now the loan has been sold to Shell.
6 maja 2026
Odpowiedź od Truss Financial Group
We understand how the involvement of multiple companies during the loan process can feel confusing, and we appreciate your feedback as we continue working to improve communication and clarity for our customers.
Delania Got Us Our Loan
Delania was able to provide the amount of money we required in a reasonable amount of time with reasonable broker fees and interest rate.
Also, they were able to handle my lien and I obtained the funds with perfect timing for my purposes
5 maja 2026
Odpowiedź od Truss Financial Group
Thank you, Beverley, for your kind words! We’re thrilled Delania could help secure your loan smoothly and on time while handling the lien process efficiently for your needs.
Heather and Summer were very responsive…
Heather and Summer were very responsive and got us closed quickly!!
8 maja 2026
Odpowiedź od Truss Financial Group
Thank you, Jim! We’re glad Heather and Summer could make the process smooth and quick for you!
Odpowiedź od Truss Financial Group
Thank you, Brad! We appreciate your kind words and are happy you had a friendly and great experience with us!
Great customer service my loan will be…
Great customer service my loan will be funded within 3 days!!
7 maja 2026
Odpowiedź od Truss Financial Group
Thanks David for your positive feedback.
Very good live people support
Very good live people support. Since technical glitches in the system to be ironed out. Good to walk borrower through document signing.
5 maja 2026
Odpowiedź od Truss Financial Group
Thank you, Jonathan, glad our live support team could assist, and we appreciate your feedback on improving the process.
Everything was straight forward and…
Everything was straight forward and Ryan was on point and answered every question. The process was quite smooth to my surprise.
18 kwietnia 2026
Odpowiedź od Truss Financial Group
Thank you, Carmelo, glad Ryan could make everything clear and ensure a smooth, straightforward experience for you!
Happy with my experience
Happy with my experience. Was able to get approved and closed very quickly!
17 kwietnia 2026
Odpowiedź od Truss Financial Group
Thank you, Jane, delighted to hear you had a smooth experience and were able to get approved and closed so quickly!
Odpowiedź od Truss Financial Group
Thank you, Otis, we’re glad you appreciated the quick and hassle-free process!
Truss Financial cares about their customers
Truss Financial made the whole process very smooth and made me feel like a valued customer. I highly recommend them for a HELOC loan.
7 kwietnia 2026
Odpowiedź od Truss Financial Group
Thank you, Carole, we’re thrilled to hear you felt valued and had a smooth experience; we truly appreciate your recommendation!
This process was made easy, thank you !
This process was made easy, with prompt answers to my questions and concerns. Your team exceeds expectations...I will make sure to use you for future mortgage or line of credit. What seemed impossible you made possible!
21 kwietnia 2026
Odpowiedź od Truss Financial Group
Hi Luz, thank you, we’re glad we could make the process smooth and look forward to helping you again!
Possibly the best mortgage related…
Possibly the best mortgage related experience in my life. Fast, courteous people to work with, thank you Ryan and the gang!
I would highly recommend Truss to anyone looking to refinance, purchase or create a HELOC!
20 kwietnia 2026
Odpowiedź od Truss Financial Group
Hi Keith, thank you for the amazing feedback, we’re glad Ryan and the team made it a great experience, and we truly appreciate your recommendation!
Odpowiedź od Truss Financial Group
Thanks Pamela for your positive feedback.
The persistence
The persistence, Betty and Jeff were very informative, this refinance was something new and also something I wasn't prepared to do. My bank called one day and said " you have a balloon payment due and we'll give you a 3 month extension. That's it. I'm appreciative of the time they took to guide me through the process.
16 kwietnia 2026
Odpowiedź od Truss Financial Group
Thank you, Brandon, glad Betty and Jeff could guide you through an unexpected refinance with clarity and support.
It was extremely fast to the point easy…
It was extremely fast to the point easy to understand easy to deal with it actually went through unlike sunlanders that drag you on for months and months I don't do anything and just cost you thousands of dollars
16 kwietnia 2026
Odpowiedź od Truss Financial Group
Thank you, Caleb, glad we could make the process fast, clear, and hassle-free while delivering where others couldn’t.
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