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TruGreen - Riverside Recenzje 

3
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Wynik TrustScore: 3 na 5

2,8

1130 Palmyrita, Suite 300, 92507 Riverside, CA, US

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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Informacje dotyczące firmy

  1. Pielęgnacja trawników
  2. również w kategorii:
  3. Arborysta i chirurg drzewny
  4. Badanie gleby
  5. Ochrona przed szkodnikami

Napisane przez firmę

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Napisane przez firmę

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Dane kontaktowe

  • 1130 Palmyrita, Suite 300, 92507, Riverside, CA, Stany Zjednoczone

  • (951) 683-4354

2,8

Średnia

Wynik TrustScore: 3 na 5

3 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(3)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 256

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Unethical

Unethical! Trugreen technician came to service my lawn today. The technician only did my front yard and never went to my backyard. Then sent me a text to say service was complete. I was in the house and he never came to the backyard. What type of service is this? I pay way too much to be cheated on! The back gate locked was left open just like always when they come. This is the first time this has happened. Probably didn’t know I was home. Trugreen isn’t what it’s cracked up to be anyway. If you use and pay for their service make sure you they actually do their job!

3 sierpnia 2023
Opinia niezależna
Logo TruGreen - Riverside

Odpowiedź od TruGreen - Riverside

Hello Kim, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you! -MS

Oceniono na 1 z 5

TruGreen is nothing but a complete…

TruGreen is nothing but a complete nightmare. If they weren’t lying to me they were destroying my lawn. Do yourself a favor and keep your peace of mind by not using TruGreen. I’ve never dealt with a more dishonest company in my entire life.

27 sierpnia 2021
Opinia niezależna
Logo TruGreen - Riverside

Odpowiedź od TruGreen - Riverside

Hi John, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!

Oceniono na 1 z 5

Trugreen Killed My Flowers, DON'T TRUST THEM

I've had trugreen trushield and mosquito service for a 2 months now. I bought their 4 month prepaid service.
First, I have to call them back on a weekly/bi-weekly basis because the ants and mosquitos keep coming back.
Everytime they come, it's a different person, if I'm not home, they don't come in the backyard eventing I leave the gate unlocked and cracked open.
Ok, I try to be home when they come and each time, walk the new guy through my property and instruct them NOT to spray my flowers because I have slot of bees, butterflys and hummingbirds.
This week, a new guy shows up, same exercise. Walked him through my backyard, which is big, I have a 16,000 sq.ft. lot.
This time, I had to do some stuff inside so I didn't watch everything he did.
Next day, I noticed all of my flowers wilting, within 3 days, ALL of my flowers were gone... wilted away, some of my plants look like their not going to make it as well. I had beautiful Periwinkles, Black eyed Susan's, roses, flowering succulents, Daffodils, lily's, just to name a few, even my 30 year old beaugonvilla blooms are dead.
I'm beyond upset, I called in and was told a manager would come out within 24 hours, nothing, I called back, after the third time calling, a customer service representative called me and, basically accused me of lying... said, "we did 80 homes this week and no one else said we killed their flowers"...
That really upset me, then, she said they would send a manager out within a week...
Anyway, that's where I am, I decided I needed to water my plants down, but the damage is done.
I'm going to cancel my service, ask for a refund of the unused services and tell the world about my experience. Not sure what I can do other than never letting these knuckle needs in my yard again.
Don't trust them, don't use them!
I'll update my review as I go through the rest of this process.
Update 8/3- so instead of a manager coming over to see what they'd done, I was notified that they were coming over today for a reapplication. I called in and completely canceled my service and posted an update of the pictures of my destroyed plants... not only were my flowers killed but many of my plants are dying to. A 50 foot hedge of 30 year old black eye Susan's... killed, among other various plants that are dying. All TruGreen is doing is CYA. Also, I posted a review on Consumer Affairs complete with pics, receipts... the whole 9 yards. TruGreen replied to that review with a canned bs response and then, today when I went to update that review, it had been deleted by Consumer Affairs... are they another Yelp that you can pay off to delete bad reviews???
Anyway, I reposted on their site... with updated pics, and I called in with an inquiry as to why they would delete my review? I noticed that TruGreen advertised on their site, so they'll probably delete it again... let's see.
8/5- update- TruGreen sent 2 guys to my house to assess the damage. They took pictures and said the damage was obvious from my Black Eyed Susan hedges that are on the fence between mine and my neighbors yard, my side Brown and dead now, the neighbors side is green with flowers...

30 lipca 2021
Opinia niezależna
Logo TruGreen - Riverside

Odpowiedź od TruGreen - Riverside

Hi Tim, thank you for sharing your experience. We always want to put our customers first, and I apologize that we fell short this time. We would love to get more information from you so we can work toward a resolution for you. Will you please email us at reviews@trugreenmail.com with your name and account number? Thank you!

Doświadczenie Trustpilot

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