Trugreen is a disaster. Parts of my lawn were burned from over-application of fertilizer. Most of the rest was overrun by crabgrass. Worse, it is impossible to reach the local office. All calls are fo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Horrible customer service. They put something on my lawn which killed it in certain spots and bright green in others. You can see the path they walked when they applied the chemical. I tried several t... Zobacz więcej
Reakcja na opinię
Horrible service. They did not show up this month. They also counted 2 visits on the same day as two separate visits. I am cancelling them tomorrow for a full refund. Stay away from this company. I do... Zobacz więcej
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Very unprofessional and dishonest. Not surprisingly my yard has continued to have mosquitos. I've seen service people come and leave my property within 5 minutes, it is a very large property and there... Zobacz więcej
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Informacje dotyczące firmy
- Pielęgnacja trawników
- również w kategorii:
- Arborysta i chirurg drzewny
- Badanie gleby
- Ochrona przed szkodnikami
Napisane przez firmę
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Napisane przez firmę
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Dane kontaktowe
60 Owens Drive, 7470, Wayne, NJ, Stany Zjednoczone
- 9733212160
2,6
Słaba
4 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Trugreen is a disaster
Trugreen is a disaster. Parts of my lawn were burned from over-application of fertilizer. Most of the rest was overrun by crabgrass. Worse, it is impossible to reach the local office. All calls are forwarded to a national call center so problems are never resolved. It took 5 calls to cancel my service.
1 sierpnia 2024
Opinia niezależna
Odpowiedź od TruGreen - North New Jersey
Hi DP, we're sorry to hear you’ve canceled your service with us. Our goal is to give great service every time we’re on your lawn and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com with your name and phone number. -MS
Horrible customer service
Horrible customer service. They put something on my lawn which killed it in certain spots and bright green in others. You can see the path they walked when they applied the chemical. I tried several times to contact customer service to no avail. Even tried to contact the corporate office, but there is no way to contact anyone in their executive office. BEWARE when you can not speak with people who might be responsible for running a company. This is probably the reason why they are paid in full up front. Better off using a local company who will respond. Shame on Trugreen.
17 marca 2022
Opinia niezależna
Odpowiedź od TruGreen - North New Jersey
Hi Steve, thank you for letting us know your thoughts about our customer service. It looks like we fell short on exceeding your expectations, and we would like to apologize for your negative experience. Please email us at reviews@trugreenmail.com with your name and account number, and our team will support you from there. Thank you!
Horrible service
Horrible service. They did not show up this month. They also counted 2 visits on the same day as two separate visits. I am cancelling them tomorrow for a full refund. Stay away from this company. I do not know how they are still in business.
1 września 2021
Opinia niezależna
Odpowiedź od TruGreen - North New Jersey
We’re sorry to hear that this was your experience, Gappy. Our goal is to give great service every time we’re on your lawn. Please email us at reviews@trugreenmail.com with your name and account number so we can look into this!
Very unprofessional and dishonest
Very unprofessional and dishonest. Not surprisingly my yard has continued to have mosquitos. I've seen service people come and leave my property within 5 minutes, it is a very large property and there is no way they can adequately spray in such short a time. So the mosquitos are always there. When I asked for repeat service which they promised to do if I was still seeing mosquitos they wouldn't come for at least a week, meaning our weekend get together with friends was ruined by mosquitos. Bottom line, I paid for a mosquito free yard this summer and I didn't receive it. Also their customer service was rude about it, and argued with me instead of apologizing and following up with their lazy employees.
30 sierpnia 2021
Opinia niezależna
Odpowiedź od TruGreen - North New Jersey
Hi Sharon, we're sorry to hear that this was your experience, and we would like to apologize for any inconvenience this may have caused for you. Please email us at reviews@trugreenmail.com with your name and account number, and our team will support you from there. Thank you!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.