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TruGreen - Birmingham Recenzje 

8
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Wynik TrustScore: 2 na 5

2,2

221 Lyon Lane, 35211 Birmingham, AL, US

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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The TruGreen, in homewood, alabama. WORSE MANAGERS EVER!!! They treat their employees like they aren't good enough. Mike and Kyle do not know how to give fair opportunities to the ones who deserve it... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Evidently this company do not record the conversations with their employees and costumers. This company is only interested in their capital gain until professionalism is TOTALLY unnecessary. I paid f... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

NO SHOW!! Inconsistency with scheduling. Every time I call I receive a different date. The on-going M.O. theme is there has been an “Emergency “ with the technician.Customer service representatives co... Zobacz więcej

Oceniono na 1 z 5

For the first 10 months, weeds slight disappeared. For the Last two months, during spring, I noticed that my centipede grass was all dead and the weeds were growing. The centipede was definitely not d... Zobacz więcej


Informacje dotyczące firmy

  1. Pielęgnacja trawników
  2. również w kategorii:
  3. Arborysta i chirurg drzewny
  4. Badanie gleby
  5. Ochrona przed szkodnikami

Napisane przez firmę

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Napisane przez firmę

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Dane kontaktowe

2,2

Słaba

Wynik TrustScore: 2 na 5

8 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,2

Wszystkie recenzje

(8)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 256

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The TruGreen

The TruGreen, in homewood, alabama. WORSE MANAGERS EVER!!! They treat their employees like they aren't good enough. Mike and Kyle do not know how to give fair opportunities to the ones who deserve it. They do not show appreciation to the employees who have been there the longest and work the hardest. LARRY IS A PRIME EXAMPLE OF AN EMPLOYEE THAT GOES THE DISTANCE FOR HIS CUSTOMERS. BEING ONE MYSELF. He has been doing my yard for a year now and always makes it better and very informative about everything I ask.
But His equipment always seems to break down and he ends up walking the massive yards that we have down here in Tuscaloosa. YOU need to give him a raise for dealing with a company who doesn't seem to care about there employee or his wellbeing!!! I DO NOT RECOMMEND THIS COMPANY!!!!!!!!!!!!

26 sierpnia 2026
Opinia niezależna
Logo TruGreen - Birmingham

Odpowiedź od TruGreen - Birmingham

Hi Martha, thank you for reaching out. We requested some additional information from you so we can get in touch but haven't heard back. We would really appreciate the opportunity to learn more about your experience so we can improve. Would you mind sending us an email at reviews@trugreenmail.com so our team can review and get in touch? Your feedback helps us improve for everyone, and we look forward to hearing from you.

Oceniono na 1 z 5

NO SHOW!

NO SHOW!! Inconsistency with scheduling. Every time I call I receive a different date. The on-going M.O. theme is there has been an “Emergency “ with the technician.Customer service representatives come across as “Crackheads”

4 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

The Services Are Not Worth It

Evidently this company do not record the conversations with their employees and costumers. This company is only interested in their capital gain until professionalism is TOTALLY unnecessary. I paid for services FOR MORE THAN THREE MONTHS that i only recieved a portion of. Trugreen's astronomical prices ARE not displayed through such poor taste of costumer service from representatives. I was hung up on more than once and i couldn't take it no more. RUN FOR YOUR LIFE!!! I TRIED ON SEVERAL OCCASIONS TO GIVE THEM A CHANCE TO CORRECT THEIR WRONGS. THEY DIDN'T CARE AND TRIED FIXING IT. I was talked to like lessor than an animal. AGAIN RUN FOR YOUR LIFE!!!

1 listopada 2023
Opinia niezależna
Logo TruGreen - Birmingham

Odpowiedź od TruGreen - Birmingham

We’re sorry that you had a negative experience with our service, Charles. Can you please email us at reviews@trugreenmail.com with your name, address, and account number so our care team can help? We look forward to hearing from you! -CR

Oceniono na 1 z 5

Trugreen killed my grass and growing more weeds

For the first 10 months, weeds slight disappeared. For the Last two months, during spring, I noticed that my centipede grass was all dead and the weeds were growing. The centipede was definitely not dormant because my neighbors grass was green. I have lots of pictures.

22 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Money for nothing spent a lot of money for nothing!!!

I’ve spent a lot of money for nothing!!!

21 października 2022
Opinia niezależna
Logo TruGreen - Birmingham

Odpowiedź od TruGreen - Birmingham

Hi James, we are sorry to hear our services didn't meet your expectations. Please email us at reviews@trugreenmail.com with your name and account number and we will have our team review this. We look forward to hearing from you! -RS

Oceniono na 1 z 5

Horrible service

Horrible service. More weeds in my lawn now than before they treated it. They never come when scheduled. I paid extra for spring aeration and they didn’t come until late summer, the time of year you’re not supposed to do it.
I paid upfront for a year and haven’t seen them for months.

11 października 2021
Opinia niezależna
Logo TruGreen - Birmingham

Odpowiedź od TruGreen - Birmingham

Hi Robert, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

Oceniono na 1 z 5

This company has been a disaster since…

This company has been a disaster since I paid for my service. I still have weeds, which I paid extra. I was asked on a regular basis to get the service by Kle the sales rep, when I told him that I would contact them when I was ready. I have tried to contact him for the past month about the poor service, and he won't return my phone calls. But, you hounded me to get my money. They are never on time, never know what they are suppose to do. I have to call constantly to let them know that the lawn person doesn't know what to do. I have never experienced such incompatence in my life. I'm expecting a full refund of my money. Oh, one of the lawn care personnel was parked in my front yard sleep in the trunk. I had to wake him to do my lawn service. Such a waste of my money. Just a poorly ran business with a lack of communication. Vivian Madison the customer.

3 września 2021
Opinia niezależna
Logo TruGreen - Birmingham

Odpowiedź od TruGreen - Birmingham

Hello there, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!

Oceniono na 1 z 5

crappy service

Thank goodness for cameras. First time customer of TruGreen. Was expecting an assessment as a first time customer...at least that's what you are told on all their marketing. I was told the fungal areas were lack of water...interesting since it rains everyday and I know from past experience what fungus looks like. More importantly he didn't do 1/3 of my yard, and the parts he did do was incomplete at best cause I watched him do it, or put more appropriately watched him not do it. It is sad that you have to monitor a service to make sure the job gets done right.
Follow up comment...left a message last week for the local supervisor to call me and I was told he would call me by Saturday august 14...of course that never happened.

13 sierpnia 2021
Opinia niezależna
Logo TruGreen - Birmingham

Odpowiedź od TruGreen - Birmingham

Hello Dennis, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!

Doświadczenie Trustpilot

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