I was quite nervous changing from a company I had used for many years, I now couldn’t afford to stay, I spoke to Mel who immediately put me at ease, she listened to my needs and gave me much more, bes... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Encountered one of the rudest customer service individuals with Truecover (Francine). She talked over, did not listen and ignored what was said and then hung up on me. I was trying to find out who had... Zobacz więcej
I cannot believe how much I saved once I compared TrueCover with others. The service was excellent too, with minimal wait time and friendly assistance. Could be a bit more flexible with some of the... Zobacz więcej
Reakcja na opinię
I managed to find 15 minutes during the day and it was enough to be put through straight away, answer all their questions, ask my own questions and get clear answers, be given a quote, and pay for the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TrueCover is on a mission to save you time and money, so you can spend it on what you love! That’s why all our profits are used to maintain lower premiums and exceptional service, not paid to shareholders. TrueCover car insurance is tailored to the needs of seniors and offers better value policies. Call our Australian team on 1300 800 900 for a quote today!
Dane kontaktowe
12 Century Circuit , 2153, Norwest, Australia
- 1300 800 900
- help@truecover.com.au
- truecover.com.au
4,5
Doskonała
47 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Check Out These Guys
Happy to share a recent good experience with a car insurance company. I took out a Comprehensive Car Insurance policy with TrueCover. The whole process was easy. More importantly no pressure. The lady I spoke to was honest with her advice, knowledgeable and patient. Definitely worth checking out TrueCover and its list of features they offer. The Welcome Pack I received was very useful. A perfect fit for my needs and overall represent great value. Cheers.
14 czerwca 2024
Opinia niezależna
Odpowiedź od TrueCover
Thank you for sharing your positive experience with TrueCover! We're delighted to hear that our Comprehensive Car Insurance policy met your needs and that the process was straightforward and pressure-free. Our team strives to provide honest, knowledgeable, and patient service, so we're glad to know our team member delivered on that promise. It's wonderful that you found the Welcome Pack useful and felt the policy offered great value. We appreciate your recommendation and are here to assist you with any future insurance needs. Thank you for trusting us with your car. ~James
James was truly amazing and and so knowledgeable.
James was truly amazing and knowledgeable man, he answered all our questions and asked if he could followed us up with a phone call in 2 weeks. He rang and answered any queries we had and won us. My car insurance is due in a few months and I know,where I will calling 👏👏
20 czerwca 2024
Opinia niezależna
Odpowiedź od TrueCover
Thank you for your fantastic feedback! I’m thrilled to hear that you loved the service here at TrueCover and I’m glad I could assist you with your insurance. It's great to know that the follow-up call addressed all your queries and left such a positive impression. I look forward to assisting you with your car insurance when it's due. Thank you for choosing us, and we appreciate your trust and support! ~James.
Short wait ,but to other's quickly got…
Short wait ,but to other's quickly got everything sorted so at this point it's fine
9 maja 2024
Opinia niezależna
Odpowiedź od TrueCover
Hi James, Thank you for sharing your experience with TrueCover. We're delighted to hear that our team was able to assist you promptly and efficiently with your insurance needs. Welcome aboard, and we greatly appreciate your recommendation! ~James
I managed to find 15 minutes during the…
I managed to find 15 minutes during the day and it was enough to be put through straight away, answer all their questions, ask my own questions and get clear answers, be given a quote, and pay for the quote on the spot so my policy could start ASAP. Excellent customer service, very efficient, no pressure. Their quote spoke for itself so I signed up straight away and am saving hundreds compared to my old insurer. Highly recommend.
17 maja 2024
Opinia niezależna
Odpowiedź od TrueCover
Hi Patricia, thank you for your fantastic feedback! We're thrilled to hear that you had such a smooth and efficient experience with our team. Providing clear answers, prompt service, and a no-pressure environment are key priorities for us. We're so happy that our insurance cover met your needs and that you're saving money with us. Welcome aboard, and we appreciate your recommendation! ~ James
Saved heaps, quick and easy
Called during my lunch break and was immediately connected with James who was friendly and clear. I was given a much cheaper quote than my existing insurance, so I changed over on the same phone call. They let me pay over the phone immediately and I got my policy documents within minutes. They made sure to reminded me to cancel my previous expensive policy so I can get a partial refund from my old insurer. The online portal has all documents and details as promised. Fortunately I haven't had to submit a claim but it's obvious on the portal where I can do that, looks pretty simple and no nonsense.
7 maja 2024
Opinia niezależna
Odpowiedź od TrueCover
Thank you, Michael, for sharing your feedback about your experience with TrueCover. We're thrilled to hear about your positive experience with us! We're delighted you found our services convenient and cost-effective. Remember, we're here for you if you ever need assistance in the future. ~ James
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.