Treering Recenzje 125

Wynik TrustScore: 4.5 na 5

4,4

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was a great first year experience. Book looks fantastic, loved the price, and thought submission and delivery dates were perfect. I did find the responsiveness to my questions throughout the year... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

There are so many options for a book theme and layouts, it's practically designed not to fail, even for a new yearbook designer. Customer service help is quick and precise, and the delivered books loo... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

HORRIBLE customer service. They mis printed a yearbook we ordered and refused to fix the issue, even after providing proof of sepersfe orders being placed with sepersfe custom pages. They see this and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Treering software is intuitive and has a lot of similar tools to Canvas and another yearbook editing platform I've used in the past. I am really thankful for the shift it enabled for THEM to handle... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent oprogramowania

Napisane przez firmę

Treering is a memory-as-a-service platform that transforms life’s moments into personalized keepsakes. Powered by their proprietary AI-driven technology and just-in-time printing, Treering offers scalable and flexible memory creation solutions for schools, families, and brands. With Treering’s innovative platform, users can preserve and share their most meaningful memories effortlessly and beautifully.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

125 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Feedback

I have always received pretty fast feedback whenever I've emailed a question....usually within the same day! Representatives are friendly and efficient and always very helpful!

29 sierpnia 2024
Oceniono na 5 z 5

Treering is always super supportive and…

Treering is always super supportive and readily available. I really appreciate that when needing answers quickly. Their software is also easy to navigate. It is refreshing to work with an online yearbook company this amazing.

29 sierpnia 2024
Oceniono na 5 z 5

A Wonderful Year

We just finished our third yearbook this past school year. We are absolutely amazed at how enjoyable you have made putting a yearbook together. The ideas that you have and the process is extremely helpful. And the price can not be beat. We love Treering and will be using your product for many many years to come. Keep up the great work.

6 czerwca 2024
Oceniono na 5 z 5

One Happy Yearbook Dad

Treering Yearbooks offers the tools and support to create memorable lifetime experiences. I’m grateful for the user-friendly platform and innovative technology to easily design our family’s custom book. With three kids at the same school, it’s great to give each one a book that celebrates their individuality. I have complete confidence in the Treering customer service and support, from design to print and delivery, everything has been amazing!

6 czerwca 2024
Logo Treering

Odpowiedź od Treering

We love a happy Yearbook Dad!

Oceniono na 1 z 5

Ordering Black Hole

I placed an expedited order with no custom pages and I can't get a response on whether or not my order has shipped. So frustrating because we are less than a week away from graduation.

3 czerwca 2024
Opinia niezależna
Logo Treering

Odpowiedź od Treering

Hi Cheryl, we are so sorry to hear that you haven't had a response. This is the busiest time of year at Treering, graduation season is our holiday season! Please email marketing@treering.com and we'll look into the issue for you.

Oceniono na 5 z 5

GREAT company with amazing customer service!!

I am the yearbook editor for my elementary school, and this is hands-down a favorite in our district. In the past 4 years that we have been using this company, I have had a 100% satisfaction rating with the parents. They absolutely LOVE the personalized pages. The process to create and edit is easy, the turn-around time is speedy, and the quality is incredible. Every aspect from start to finish is well thought out and streamlined, making it a smooth process. I only wish more schools would utilize this amazing company!

6 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Wanted customized, didn't get it

Not happy with this company. Website lags and then gets stuck loading and you have to restart. It took forever to finally upload the pictures for the customized pages. It's not user-friendly at all. I'm upset that my kids brought yearbooks home without the customized pages and without the questionnaire that took forever for me to do. I sent an email and got the automated response that a ticket was created and that someone would get back to me. It's almost 24 hours later and still no response. I ended up calling and explaining the issue and all the lady mentioned is that she can give a discount. I'm so upset about the waste of time with uploading so many pictures and having the kids do the questionnaire twice since the website crashed. This is such a disappointment, not to mention how horrible the yearbook looks in terms of color and formatting. It's a deep blue background with black print which makes it hard to see the words and the margins are very random. Some pages have wider margins than other. There's lots of wasted blank space. Not impressed at all!

4 czerwca 2024
Opinia niezależna
Logo Treering

Odpowiedź od Treering

Hi Lauren, we are so sorry to hear you weren't thrilled with your yearbook. Please contact us at marketing@treering.com and we can help you. Please note that our yearbooks are created and designed by yearbook chairs at your school, we don't control the design. That feedback is best given to your school contacts.

Oceniono na 1 z 5

Treering didn't ship within 5 business…

Treering didn't ship within 5 business days as stated on their website, still can't tell me when the yearbook will ship. Stay away from this company!

14 maja 2024
Opinia niezależna
Logo Treering

Odpowiedź od Treering

Hi, we are sorry to hear your order hasn't arrived. Our one-of-a-kind printed books take some time to produce, so your book may still be in production. We'd be happy to look into your order for you! Please message us at marketing@treering.com and we'll help!

Oceniono na 5 z 5

Not user friendly for custom pages

I created 4 custom pages for my daughter's yearbook. The website was glitchy and slow throughout the process. My order went through without 2 of my custom pages. Their website is in need of a major update.

Recent Update: Treering rectified the the situation by offering a generous discount code so I could reorder my yearbook with all of my custom pages. Thank you!

20 maja 2024
Opinia niezależna
Logo Treering

Odpowiedź od Treering

Hi, please reach out to marketing@treering.com, and we'll help you. We'd hate for you to be without 2 of your custom pages!

Oceniono na 2 z 5

The custom option is unreliable

The customizing of pages is unreliable and not user friendly. The system runs slow or doesn't know what it's doing when trying to add multiple photos to the customized pages. It creates duplicates on the preview even when a single photo is only selected once. I've had to redo my order multiple times and it's extremely frustrating. I appreciate the option to create pages using my personal photos but am not impressed with how the system works.

23 kwietnia 2024
Opinia niezależna
Logo Treering

Odpowiedź od Treering

We are very sorry for your difficulty. We would like to make this right and reimburse you for your book. Please send us an email to support@treering.com and reference TrustPilot.

Oceniono na 5 z 5

Great product and excellent company

Treering was the best organization to build our school yearbook. The customer service was excellent, and the quality of the book was out of this world. When student and families received their yearbooks, we sold another 20 copies. When I informed families that they would not get them until the summer they didn't even care. They felt that the book was worth it.

29 lutego 2024

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