3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is the fourth time I have booked a holiday with Angela White of Travel Solutions. Each time she has gone out of her way to choose excellent holidays for us at great prices and she never fails to... Zobacz więcej
Rang to book a holiday. First time booking with Easyjet Holidays. Scott Williams was friendly, answered all my questions in a professional manner, explaining the process as we went along. Would recomm... Zobacz więcej
Just wanted to say I dealt with Valerie, and she was outstanding. There was an issue regarding the payment link but Valerie ensured through the challenge and with a follow up call that it was all sort... Zobacz więcej
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Napisane przez firmę
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Dane kontaktowe
Zjednoczone Królestwo
- 0161 388 5227
- info@travelsolutionsnetwork.co.uk
- travelsolutionsnetwork.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service by Valerie…
Great customer service by Valerie Burton, having a payment issue due my bank pending the transaction, nothing was too much trouble for Valerie and she booked our trip over the phone and went out of her way to solve the problem. Thanks again Gemma
EXCELLENT PROFESSIONAL SERVICE FROM MAX
I contacted Easyjet today and had the pleasure of talking to Max a customer adviser for Travel Solutions.
I had several questioning in which Max went above and beyond in answering suggesting different options and giving excellent advice.I ended up booking through Travel Solutions.A special mention to Max who was very professional and a credit to your company.Very happy with the service given.
Super efficient and helpful.
Super efficient and helpful.
I actually rang to arrange special assistance but Daniel did the whole booking for me and made my booking much easier and stress free. He also arranged our seating on the plane and rang me back to confirm.
Brilliant.
Adam was great
Adam was great. He was very patient with me and helped me book the trip. Made everything easy. Thank you. I will definitely come back in the fututr.
I was very stressed
I was very stressed, having already booked a package holiday with On the Beach, but no one is there to help. Luckily my flights were with Easyjet.
I spoke to Adam, he explained everything to me in details, and what needed to be done. He very patiently answered all my queries and concerns. He is very courteous, friendly and very easy to talk to. He is very helpful and knowledgeable. I am very happy with the customer services I received from him. I have decided in future, I will book my holidays direct with Easyjet holidays.
Daniel sorted the whole thing for us
Daniel sorted the whole thing for us. I normally book direct online however I wanted to ensure that we were getting to correct apartment and 'phoned out of hours.
I had already spoken to Daniel a couple of weeks ago for a different booking for Skiathos, surprisingly he remembered the details, obviously takes customer care seriously. Excellent service.
I'm very happy with the advicer that…
I'm very happy with the advicer that help me called David Pascoe he was very helpful,Patient,Understanding and found me a good affordable holiday for me & my son.
Great easy service would recommend
valerie was a wonderful help
valerie was a wonderful help, she didn’t give up and tried her best to help me which she did!
Valerie was so lovely and helpful great…
Valerie was so lovely and helpful great service and easy to talk too!
Great customer service
Great customer service. Adam was friendly, professional and so helpful. Having worked in a customer service environment for many years in the past, I understand what good customer service is and I could not fault the experience from picking up the phone to putting it back down after making my booking. Speedy follow up e-mails too. Other companies and organisations, not just in the travel industry could learn a thing or three. Well done!
Excellent from start to finish
Excellent from start to finish, Adam was really helpful as well
Adam was absolutely great
Adam was absolutely great! I was having issues with flights and accommodation dates to suit my needs. Adam was able to find the ideal solution for me and the booking was made to my great satisfaction. 5 star service, he is an absolute credit to the his company!
I recently booked a holiday for my son…
I recently booked a holiday for my son and myself through the EasyJet website, but unfortunately I ran into several issues during the booking process. When it came to seat allocation, the website would only allow me to select one seat for myself, and for some reason it had my 9-year-old son listed as an infant, despite me entering his correct age.
After clearing my cookies and cache and trying multiple times without success, I decided to call as I didn’t want to lose the hotel booking or the great price I had found. I was then directed to one of EasyJet’s partners, Travel Solutions Network, where I was greeted warmly by Adam.
From the very beginning, Adam was incredibly professional, patient, and helpful. He quickly understood the issues I had been facing and assisted me in securing the exact flights, hotel, and seat allocations I had originally selected on the website. What impressed me even more was that he managed to include breakfast in the package at an even lower cost than the original booking without breakfast — a huge win in my eyes!
The entire process was made simple and stress-free thanks to Adam’s outstanding customer service. He went above and beyond to make sure everything was sorted perfectly, and it genuinely felt like he cared about getting the best outcome for us.
I can’t recommend Adam and Travel Solutions Network enough. The service I received was exceptional from start to finish. Adam is a real credit to the company, and because of his help, I’ll definitely feel confident using them again in the future.
100% recommended!
Adam was very helpful when booking our…
Adam was very helpful when booking our holiday to tenerife. We couldnt get the right flight time on easyjet holidays website so we called and Adam sorted it all out and found us a flight time we wanted. Thank you Adam.
HOLIDAY BOOKING
ADAM made the booking process simple and the fact that he can be easily contacted should the need arise is a real benefit.
I would happily recommend to family and friends
Valerie was a great help
Valerie was a great help, stopped me from making a big mistake with the flights.
Adam was very professional and was…
Adam was very professional and was extremely helpful and patient whist completing our booking
We were very pleased to secure our booking
Adam was my agent
Adam was my agent. Extremely helpful as the Easyjet app kept crashing, and was diverted to travel solutions network, who completed the booking and confirmation. Very professional, plus providing a mobile contact for any queries.
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