Bait and switch - claimed they could get me cheaper tickets and took my money but airline has no record of changes or a refund due. "David" (not his real name, I'm pretty sure) took two credit card nu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jack was extremely helpful. He listened to us, was patient with our requests, was very easy to understand, polite, got all the reservations correctly per our request, and we are not sure there cou... Zobacz więcej
Reakcja na opinię
This is a discount travel site. From previous experience with such sites, I knew that the price I saw online was not going to be the price I would be quoted upon calling. That being said, Levi was sup... Zobacz więcej
Reakcja na opinię
I booked a flight 3 days ago and have yet to recieve confirmation from you as promised by your agent. He said I would get a telephone call and email. Neither has happened. The last 2 days I have spent... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
17 state st. Suite 4000, 10004, New York, Stany Zjednoczone
- 855-879-0111
- bookings@voyagecreators.com
- travelodaddy.com
3,5
Średnia
627 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Is this a scam?
I finally found a flight and price I was happy with! Unfortunately, that was not to be. I received a call and email within minutes of completing the booking only to be told the price I wanted was unavailable, but if I pay an addition $200, I could move up to the main cabin! Then, the representative tried to use pressure tactics about how flights are selling fast! No thank you.
17 października 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear Lisa Lehtonen
Greetings of the day !!!!
Prices which you are looking online are the unpublished fares and are dynamic in nature; it depends on the seat availability on a particular flight. The prices are not guaranteed until the tickets get issued due to its variation of changing when seats getting occupied by some other passenger or group. However you may always call us to get the unpublished fare for the flights you are looking for after compare the prices on airline website. Will go ahead and give you cheapest price which will be available with us subject to availability.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
I am trying to be polite by giving 2…
I am trying to be polite by giving 2 stars, but have to agree with the negative comments. This was definitely a bait and switch. The old saying "if it seems too good to be true, chances are it is" applies here. After booking on the advertised price, I received a call the next day, telling me the seats were not available at the price advertised, and was quoted a new price of an additional $100.00 per ticket. Very disappointing. I should have listened to the reviews of others who said the same happened to them.I have used 3rd party bookers many times in the past,with no issue, this was the first time having this experience. Live and learn.
17 października 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear audrey perezselsky
Greetings of the day !!!!
Prices which you are looking online are the unpublished fares and are dynamic in nature; it depends on the seat availability on a particular flight. The prices are not guaranteed until the tickets get issued due to its variation of changing when seats getting occupied by some other passenger or group. However you may always call us to get the unpublished fare for the flights you are looking for after compare the prices on airline website. Will go ahead and give you cheapest price which will be available with us subject to availability.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Brian helped me to find a GREAT fare…
Brian helped me to find a GREAT fare then LOWERED it! And he did it for the time I needed from the airports requested. Brian is my new travel genie/wizard/guru!
Thank you Brian!!!!! You ROCK!!!!!
16 października 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear Alison Kenning Allen
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Patient and kind and very attentive to…
Patient and kind and very attentive to my needs. I was super skeptical but I saved more than 50% off. I would’ve got it cheaper if I just bought it when I initially seen it. But I hesitated because I wasn’t familiar with a travel broker. But I’m checking with them
7 października 2023
Odpowiedź od Travelodaddy
Dear Teresa
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Well experienced staff
13 października 2023
Odpowiedź od Travelodaddy
Dear Giriteja
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
They are truly the worst company to…
They are truly the worst company to book with I booked an airline with them and had to change my ticket immediately. They would not answer their telephones I had multiple numbers! I had to rebook through another travel agent!
1 października 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear Kim Merritt
We thank you for bringing this concern to our attention. Please share your reference number and the best contact number for you so we may be able to look into the matter and get back to you.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Don't be fooled by the positive…
Don't be fooled by the positive reviews. I like to believe in people and companies but don't get hoodwinked like me!!!
Booked a flight yesterday. They called me like 2 hours after, I missed the call. They called me back today and told me I had booked "basic economy" even though their website only listed Economy, and that all the basic economy seats were filled so I had to upgrade to Economy. THAT IS FALSE ADVERTISING ON THEIR WEBSITE FOR BOOKING "ECONOMY". Then I went on the airline website and it shows the flight STILL HAD SEATS AVAILABLE in basic economy and he asked me to check the price (it'll obviously cost more than their price), but the price was the same as yesterday (the day I booked my flight)! THEN I went on their website and he claims they are different and better than all other 3rd party website blah blah blah and THEY HAD 7 SEATS LEFT FOR 'ECONOMY' on the same flight and same price that I had booked!!!!!!!!!! This irked me like crazy because THIS IS FALSE ADVERTISEMENT! Then he said Oh it's because other 3rd party sites filled up with spots already - again another LIE and then his next excuse was we don't communicate with our marketing team to update the website - MORE BS! Then he proceeded to get aggressive on the phone as I voiced my concerns.
I've booked on other 3rd party websites before and never had an issue! Read all the 1 star reviews. They are all true. These people like to do a BAIT AND SWITCH. if the offer looks to good to be true - IT IS.
My reservation was cancelled and needless to say, I will be reporting them to the BBB (Better Business Bureau) and anywhere else I can!
12 października 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear Steph
Greetings of the day !!!!
Prices which you are looking online are the unpublished fares and are dynamic in nature; it depends on the seat availability on a particular flight. The prices are not guaranteed until the tickets get issued due to its variation of changing when seats getting occupied by some other passenger or group. However you may always call us to get the unpublished fare for the flights you are looking for after compare the prices on airline website. Will go ahead and give you cheapest price which will be available with us subject to availability.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Skeptical user, gave it a try
Don't bother booking online, just call and get one of the agents to give you their price. They have access to some discounted flights at times and it saved me quite a bit of money. I was skeptical at first, but decided if it was a scam I would just report it on my card.
I talked with Jake and he was super patient, very helpful and called me several times throughout the booking. Got the confirmation the next day and have it showing up now on my Delta app. All is good and this really is legit.
11 października 2023
Odpowiedź od Travelodaddy
Dear Corey Furin
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Lawson was amazing
Lawson was amazing, honest and provided quick service.
3 października 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear Karen
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
You choose an almost too good to be…
You choose an almost too good to be true flight then you get the call that it is not available. But don’t worry you can pay double for another flight or they put you on Spirit when you thought you were on United. Very disappointed
2 października 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear Rosita Lopez
We thank you for bringing this concern to our attention. Please share your reference number and the best contact number for you so we may be able to look into the matter and get back to you.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Odpowiedź od Travelodaddy
Dear customer
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Odpowiedź od Travelodaddy
Dear Gina
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Brian was a great help getting me the…
Brian was a great help getting me the best deal. He was patient, courteous, and explained everything well. I will be using him again in the future.
21 września 2023
Odpowiedź od Travelodaddy
Dear Brenda A Middleton
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Lawson was terrific
Lawson was terrific. He got us a great price on airline tickets and easy to deal with.
7 września 2023
Odpowiedź od Travelodaddy
Dear Ron
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
BE AWARE
BE AWARE! Don't book here. They Call you to tell you the price is not available and offer another more expensive. VERY DISAPPOINTED!
I spoke with the sales representative SOL SANCHEZ, who was very polite and asked her to speak with a supervisor, she told me that at that time they were not available, however they would contact me later in the day. No one contacted me that day. The next day I sent an email again requesting to speak with a supervisor, they responded that someone would contact me later that day. Again, no one contacted me that day. I wasted 3 days in all this, which cost me dearly when it came to getting a ticket with another company.
The company should adjust their system so to not advertise fares when they are not available, so they don't create false expectations. DON'T WASTE YOUR TIME AND ENERGY.
13 września 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear Viviana Brizuela
We thank you for bringing this concern to our attention. Please share your reference number and the best contact number for you so we may be able to look into the matter and get back to you.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Brian was wonderful
Brian was wonderful, professional, knowledgeable and so helpful. He called me back when he said he was going to and confirm everything with me, every step of the way!!
14 września 2023
Odpowiedź od Travelodaddy
Dear lisa
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Scam
Its a scam, dont book here. They Call you to tell you the price is not available and offer another more expensive.
We cancel our credit card for security.
12 września 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear Carolina Quiroga
We thank you for bringing this concern to our attention. Please share your reference number and the best contact number for you so we may be able to look into the matter and get back to you.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Odpowiedź od Travelodaddy
Dear Larys Lopez
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Levi is the best!
This is a discount travel site. From previous experience with such sites, I knew that the price I saw online was not going to be the price I would be quoted upon calling. That being said, Levi was super patient, professional, and kind when helping me. He spent numerous hours and days following up with me and in the end got me the best price for nonstops RT. I will definitely be calling him back in the future.
3 września 2023
Opinia niezależna
Odpowiedź od Travelodaddy
Dear Maureen
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Great communication and patience with…
Great communication and patience with all our questions.
17 sierpnia 2023
Odpowiedź od Travelodaddy
Dear Martha Ramos
Thank you for your kind words! We sure appreciate you taking time to rate our services. Thank you for choosing Travelodaddy.
Thanks & Regards,
https://www.travelodaddy.com (Powered by Voyage creators Inc.)
Toll free: 1-347-384-7991
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.