I ordered my foreign currency online which was easy to do from the website and I was reminded that my order was ready to be picked up. The person whom I collected it from was super helpful and polite... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was easy for me even as a pensioner to order funds online. The options as to where I could pick up and the date I selected to pick was fantastic. When my funds arrived at my designated place I not... Zobacz więcej
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Excellent option. I acquired my Travelex card last minute due to my own lack of organization, and was relieved to use this service. Able to use everywhere I went in Vietnam and the app was excellent.... Zobacz więcej
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Staff were very good explaining usage and the advantages of using the card. Very handy card to use when overseas! Travelex sure made our card use easy. Plus topping up thru the app is very straightfor... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Napisane przez firmę
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Dane kontaktowe
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, Nowa Zelandia
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Bloody useless put wrong address on…
Bloody useless put wrong address on card couldn’t use for purchase online
22 czerwca 2026
Odpowiedź od Travelex NZ
Hi, thank you for your feedback. Unfortunately, we do not hold customer information regarding the Travel Money Cards we would suggest for you to, please contact Card Services directly, either by email (cardservices_prepaid@mastercard.com) or by phone (0800 447 270). If required, a list of international numbers can be found here: https://www.travelex.co.nz/travel-money-card/contact#IPN. Please also look at our FAQ’s Page: https://www.travelex.co.nz/travel-card/travelex-money-card-faq for further help and guidance. Kind regards, Online Support Team
The transfer process is easy and efficient…
The transfer process is easy and efficient, I have never had a problem.
I would recommend travelex nz to anyone
22 czerwca 2026
Odpowiedź od Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
We were in Surfers Paradise Aussie and…
We were in Surfers Paradise Aussie and had difficulty transferring funds to travelex a/c.We contacted travelex in Asia(not good English) Firstly they told us because we had tried to transfer 3 times that there was a hold on a/c for 27days.Wrong Information ! Then we were told by them that to override hold we could go to Aussie Post on Gold Coast they could help ! Wrong info nothing to do with Travelex.Aussie Post informed us to go to Travelex in Helensvale for help which we did and Finally got some positive help.Not good while on holiday
Earl Crowley
21 czerwca 2026
Odpowiedź od Travelex NZ
Hi, thank you for your feedback. Unfortunately, we do not hold customer information regarding the Travel Money Cards we would suggest for you to, please contact Card Services directly, either by email (cardservices_prepaid@mastercard.com) or by phone (0800 447 270). If required, a list of international numbers can be found here: https://www.travelex.co.nz/travel-money-card/contact#IPN. Please also look at our FAQ’s Page: https://www.travelex.co.nz/travel-card/travelex-money-card-faq for further help and guidance. Kind regards, Online Support Team
Odpowiedź od Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Odpowiedź od Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team
Best thing ever easy to load money on…
Best thing ever easy to load money on to and no transaction fees . Best travel card ever
21 czerwca 2026
Odpowiedź od Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team
Relieved
Easy to use website. Easy to collect from store. Everything went as expected.
One downside is there are no collection spots in Hawke’s bag so had to drive to Taupo to collect my cash.
Cash came in a range of denominations which I wasn’t expecting going off previous reviews.
21 czerwca 2026
Odpowiedź od Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team
Great app
Great app - easy to use and top up
Brilliant online support if needed (I had to call on one occasion and they were very patient and helpful)
20 czerwca 2026
Odpowiedź od Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
The simplicity of using the app and…
The simplicity of using the app and depositing money and spending etc and no fees 👌
Cheers team.
19 czerwca 2026
Odpowiedź od Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Nicola helped me and Christchurch…
Nicola helped me and Christchurch airport and she was very very helpful and lovely to deal with. Great service and I will definitely use them again!
25 czerwca 2026
Opinia niezależna
Odpowiedź od Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Ease of ordering currency
17 czerwca 2026
Odpowiedź od Travelex NZ
Hi there! Thanks for the lovely review and for taking the time to share your experience. We’re always looking for ways to go the extra mile and make things even better. If there’s anything more, we can do, we’d love to hear from you. Travel well! Kind regards, Online Support Team.
Ordered cash on- line
Ordered cash on- line , and ready for collection on the day prior to my departure. Excellent service.
15 czerwca 2026
Odpowiedź od Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Travelex absolutely made our trip
Travelex absolutely made our trip so easy. When I went to top up I was unsure what to do. We phoned a very pleasant and helpful young man in Albany who was very patient and talked us through it. After that, it was no problem at all to top up, keep track of the money paid out and the balances. Many thanks Travelex.
18 czerwca 2026
Odpowiedź od Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Great currency exchange and staff most helpful!
The staff were very helpful and my currency order was as requested. I was also helped with a travel card which proved a bit more complex but the team went the extra mile to help.
18 czerwca 2026
Odpowiedź od Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
No issues what so ever
No issues what so ever
Easy to set up and use
Easy to top up card if required
Can save it and card for our next trip
18 czerwca 2026
Odpowiedź od Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
We had a great experience with…
We had a great experience with Travelex. We placed an order for US dollars online and it was a seamless process. Easy to follow instructions and exchange rate was fair. We picked up at our local Travelex in Porirua, Wellington and staff were so friendly and efficient. Would definitely use again and highly recommend.
18 czerwca 2026
Odpowiedź od Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Odpowiedź od Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
A big mix up.
I received an email saying my cash was ready to collect from Paper Plus in Orewa. When I got there the person at the Kiosk couldn't find it and said that it wasn't there. The date for collection was not correct and had to show and email and insist that it was there. Eventually after quite some time they found the cash in the Kiosk . I lady was being trained and both ladies were very polite and professional. I don't think this was their fault. The fault lay with whoever processed the order originally.
17 czerwca 2026
Odpowiedź od Travelex NZ
Thanks for your feedback. We’re glad to hear some of your experience went well, but we’re sorry it wasn’t perfect. We’re always working to improve, so we appreciate you bringing the issues to our attention. Safe travels! Kind regards, Online Support Team.
As easy to use as an eftpos card
As easy to use as an eftpos card, quick check on the app to top up, and check the balance.
10 czerwca 2026
Odpowiedź od Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Such an easy system to use
Such an easy system to use, for topping up currency required! Love the ease of the app.
17 czerwca 2026
Odpowiedź od Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.