They sat on Visa documents 4 days after payment confirmation. Then an aggressive salesman calls me demanding an additional $300 immediate payment over the previous payment to expedite Visa. He then... Zobacz więcej
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Zobacz, co mówią recenzenci
1. Difficulties adjusting to the new TDS Pinnacle web site application format. GHANA was a nightmare -- was "kicked out" of this visa application 3 times -- very stressful; 2. Have 5 OCT credit car... Zobacz więcej
I’ve used TDS for many years. Never a problem with TDS, but I wish they gave me a return option other than FedEx. FedEx has messed me up several times. Once when FedEx messed up, it wasn’t serious,... Zobacz więcej
We had major problems getting our visa for Nigeria. This isn't the fault of TDS, but the communication has been very poor. We put in the initial documents in June and have not yet received the visa... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
For the past 30 years we've served travel professionals as well as corporate and individual international travelers for all of their expedited visa, passport, and document expediting needs. We're your "Portal to the World" for the processing of urgent online applications for Visas, U.S. Passports, and immigration documents. Need an urgent Chinese, Russian, Indian, or Brazilian visa? Put TDS to work for you! We can expedite many tourist or business visas and U.S. Passports in as little as 24 hours.
Dane kontaktowe
1625 K ST NW Suite 750, 20006, Washington DC, Stany Zjednoczone
- 800-424-VISA
- support@traveldocs.com
- traveldocs.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They sat on Visa documents 4 days after…
They sat on Visa documents 4 days after payment confirmation. Then an aggressive salesman calls me demanding an additional $300 immediate payment over the previous payment to expedite Visa. He then lies and says E-Visa takes 5 to 8 days for processing. When I go to the countries official site it says 3 days. Basically they sit on paperwork and try to wait to create a rush situation and know you have an expensive ticket and can demand high fees. BEWARE!!!
I've used TDS for decades for passport…
I've used TDS for decades for passport and Visa services and have always found them to care for my assignments. Obtaining a Chinese Visa is currently tedious, due to the regulations from China, but TDS navigated the process extremely well. Hub Valkenburg
Very disappointed with service
Very disappointed with service. A trip to China was cancelled 24 hours before because I could not get a visa. Applied 30 days before. Hard to get timely answers from staff and clarity about updated changes to my application. I believed their experience with China visas would have prompted a change in type of visa from family to visitor. I have since emailed and phoned management to speak to staff about the denial and no one is returning calls or emails
Use with caution
Use with caution. Fake Indian visa companies are being used as a front for identity theft. This is a convincing site - but the jury is out. However, there are a hundred and forty five fake visa sites listed on the Indian Embassy Brussels. It is impossible to get through to Indian embassy to check if a visa application has been received. The best bet is go to your own embassy website and check for the url that they recommend.
This company is terrible
This company is terrible. I’ve tried to reach out to them for over a month now to fix a small error on my application with no response. Don’t use them!
Vali was gentle with the vaccine and…
Vali was gentle with the vaccine and quickly provided me with all the information I needed. She is knowledgeable about the vaccines and reassured me of its effect.
Astonishingly efficient service
We worked with Monte Ramirez in San Francisco for our passport renewal. Since we had excellent experience with Travel Document Systems in the past in handling many visas--some of them quite difficult-- we were confident that they would do a fine job. Mr. Ramirez exceeded all our expectations. After all our documents had been received he got our new passports in our hands in 10 days. We were astonished, since estimated times for passport renewals were 4 to 5 weeks even with expedited service! Mr. Ramirez found a canceled appointment in San Francisco and shoehorned our order into that slot. We were grateful for the peace of mind he gave us in advance of foreign travel. We will continue to be loyal clients for this excellent service in the future.
We worked with Liza in Houston office
We worked with Liza in Houston office. She was wonderful about communication, explaining all details of the process and staying with it until successful completion. Thank you for the great service!
He was always there his courtesy was…thank you
He was always there his courtesy was very polite and I will always do business with h
Turnaround was very efficient and…
Turnaround was very efficient and exactly as promised. Personal preference would be for increased communication with travel rep but all responses were timely and helpful.
VISA DIFFICULTIES and MULTIPLE CARD CHARGES
1. Difficulties adjusting to the new TDS Pinnacle web site application format. GHANA was a nightmare -- was "kicked out" of this visa application 3 times -- very stressful;
2. Have 5 OCT credit card charges for 3 visas (Benin, Ghana, Ivory Coast), 1 of the 5 charges is a duplicate for $311.40. These charges must be addressed and corrected. Waiting for NOV card bill to determine if I have more charges before contacting TDS for charge corrections.
3. I realize international travel visa requirements are a "moving target" because of the virus.
TDS provided poor service in the time of Covid
First, I should note that we have had very good experience from this company on at least three previous occasions. However, this time was different. The paperwork for our applications for visas to Ghana with expedited service through TDS was received by the NYC office on Oct 13, 2021. We actually paid for the service several days earlier.
After much confusion and phone calls from the consulate (none from TDS, only slow emails), our passports with visas were returned on November 2, 2021. This was an upsetting and nerve-wracking experience since our departure day was Nov 6. We also believe that we are owed money from TDS
Speed of obtaining Passport was what I…
Speed of obtaining Passport was what I needed. Leaving on a cruise in Jan. Thank you
My documents were reviewed and…
My documents were reviewed and processed in a timely manner and I received emailed updates so that I could track the progress of my application. The documents were delivered when they were supposed to be and we’re in good order.
Travel Document Systems went above and…
Travel Document Systems went above and beyond what we hoped for when they overnighted our traveler's visa to him. We were all very grateful.
Steve in Seattle was excellent
Steve in Seattle was excellent! Really helped with our question and met our needs.
Spoke with Actual Human Representative
Renewing your passport is complicated. Travel Document Systems made it a breeze. I spoke with an actual human representative on the phone who walked me through exactly what documents I needed to renew my passport and how to fill them out. And I received my passport, as promised, 2 weeks later. Thank you Travel Document Systems!
Within three weeks of sending in all of…
Within three weeks of sending in all of our documents, we had both of our new passports back. I can’t thank Travel Docs enough for the peace of mind they provided, so that we could make our Euro Winter Trip happen for Christmas. Thank you. So glad we always use them.
I’ve used TDS for many years
I’ve used TDS for many years.
Never a problem with TDS, but I wish they gave me a return option other than FedEx. FedEx has messed me up several times. Once when FedEx messed up, it wasn’t serious, but twice the consequences were problematic.
UPS has never been a problem, nor USPS.
Doświadczenie Trustpilot
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