Traditional Beams Recenzje 

302
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Perfect from start to finish.. I couldn’t be happier with the beam for my fireplace.. it looks so good now that it is in place.. .. it is excellent quality.. Easy ordering and detailed deliver... Zobacz więcej

Oceniono na 5 z 5

The ordering process was easy. You can call and speak to a member of staff to give instructions about custom sizing. The solid oak shelves were of good quality. Communication was good throughout. We a... Zobacz więcej

Oceniono na 5 z 5

Great communication, speedy delivery, and wonderful quality rustic beams which look amazing in our little cottage! Thank you so much, I am already saving for more :)

Oceniono na 5 z 5

We ordered a 6ft oak beam for our new kitchen based on the various pictures available on the Traditional Beams website. The beam delivered was absolutely beautiful and far surpassed our exp... Zobacz więcej

Informacje dotyczące firmy

  1. Producent kominków
  2. również w kategorii:
  3. Kominki
  4. Producent mebli
  5. Sklep meblowy
  6. Sklep z artykułami domowymi
  7. Wytwórca mebli

Napisane przez firmę

The UK's Leading supplier for fully finished fireplace beams and more. Helping home owners dreams become a reality through our unique range of handcrafted timber products.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

302 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(302)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 82

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My first time purchase.

My first time purchasing from Traditional beams and I would definitely use them again. Absolutely beautiful beam- excellent quality, beautiful colour and quick delivery. I did have a few problems with the courier but this wasn't TBs fault. But when the problem was raised Catherine replied promptly and was willing to help. I would recommend anyone to but from here and support this business as I found my experience excellent and amazing value for money.

7 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Would 100% repurchase & recommend!

I’ve had a great experience when purchasing from Traditional Beams! After reviewing a couple websites to purchase from, we decided to go with Cathrine at Traditional Beams as she was extremely helpful and very attentive in helping me decide which beam would best fit my style. Delivery came within the time frame given and we’ve had so many compliments on how stunning our beam is! Can’t recommend enough!

4 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

The briquettes arrived on the day stated. They look good, and I am especially impressed with the packing method. They were delivered on a pallet and weatherproofed, with a notice to the delivery company on the bag telling them to avoid getting the contents wet, which was a pleasant surprise. I am more used to seeing these types of bags just open, and lifted off by a hoist by their handles. Thanks again for your help in this order, I will definitely recommend your company if I hear of anybody looking for Briquettes

29 lipca 2024
Oceniono na 5 z 5

Perfect

The beam was exactly as advertised and it came quickly. It’s looks great and it’s solid just as we wanted.

24 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service, use to use, item as described. Highly recommend and would use again! The beam was beautiful

4 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Pure extortion

Pure extortion.
Items arrived completely incorrect spect to what we ordered and are frankly very expensive sub par products anyway.
Shop elsewhere…
Cheap materials dressed up as boogie,boutique high end exquisite design… pure hipster hype don’t fall for it!!!
Order number 25217 before they try and discredit this as a non-genuine review..!!

1 lipca 2024
Opinia niezależna
Logo Traditional Beams

Odpowiedź od Traditional Beams

Hi Edd,

I'm sorry to hear you have had a negative experience with us. I've read through all of the emails between you and Customer Services and I can't see any mention of the issues you have outlined in your review.

Unfortunately you ordered the wrong size by mistake. After requesting to return the order, Customer Services responded in a timely manner and advised how to proceed with the return.

Regrettably we didn't receive the return back to us within our 30 day return period therefore the order could no longer be returned for a refund.

I can see Customer Services offered to exchange the order for you as a goodwill gesture. However this offer wasn't acceptable to you.

I'm sorry that the end result has left you feeling like you had no other choice than to leave us a negative review.

If you would like to discuss the matter further please don't hesitate to contact me at info@traditionalbeams.com / 01287236623.

Many thanks
David

Oceniono na 5 z 5

Table, benches and shelves

I ordered a table, benches and a number of shelves, some of which were provided in customs sizes. Everything I received was fantastic and far exceeded my expectations. Catherine in their customer service team was also very friendly and helpful in dealing with my many questions. I would highly recommend!

28 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic company

Fantastic customer service answered all my emails with excellent advice , absolutely love my oak mantle with corbals,great workmanship ,well packed and everything needed to put it up ,Hardwear that is.... ,my mantle is beautiful ,solid oak ,great price and looks really expensive , recommend this company 💯, thankyou ..

1 maja 2024
Opinia niezależna
Oceniono na 5 z 5

I have used Tradition Beams now for…

I have used Tradition Beams now for various projects within my home and can I just say the customer service is amazing and the quality of the products is fantastic.

Would highly recommend this company for any type of woodwork project.

Thanks Traditional Beams. 🤙🏻

22 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Great Quality

My 2nd beam from this firm and it’s fantastic. Quick delivery and exactly the size and specs I wanted. Better quality and cheaper than rivals. 5 Star

12 lutego 2024
Opinia niezależna
Oceniono na 3 z 5

Bad customer service. Good quality worktop but shelves overpriced.

Did not have a great experience even though the product is very nice. I had to re order part of my worktop and paid an additonal £500 as they dont take returns, the worktop was only 38mm rather than 40mm and was a smaller piece of wood than stated on website. Basically feel i got sent a piece of leftover wood from the stock room. I got a £50 refund which personally was an insult. The wood itself is lovely but i feel robbed of my 2mm which is now out of line with the rest of my kitchen. I also bought the bathroom wood shelves, don't do it, they are very expensive, definately not really worth it.

18 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Different coloured oak wood

Ordered two floating oak shelves and being 200 mm in width ,two pieces were glued together,no problem with that but unfortunately the two pieces were totally different colours ,one piece traditional oak,the other piece was nearly white
As an oak shelf of that depth would be on show you would expect the manufacturing would include obtaining a close match from both pieces of oak
When I complained to the company they decided that it was acceptable

8 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Lovely company to deal with

Lovely company to deal with, helpful and friendly communication throughout. Beautiful beam, we're thrilled with it and much cheaper than buying from a local store.

23 października 2023
Opinia niezależna

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