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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sent both my kids phones in to be repaired however managed to sell 1 of the phones as this offered me a good deal on the phone and managed to repair my other kids phone for a very reasonable price. We... Zobacz więcej

Oceniono na 5 z 5

Sent two orders in – an iPhone 14 Plus and two iPhone SE (2020) devices. I mixed barcodes up for the devices up and I was offered £45, which I believed was for the iPhone SEs. The communication... Zobacz więcej

Oceniono na 3 z 5

Despite checking before sending phone, was offered £40 less than original quote. Brand new S25 unboxed but never used. Immaculate condition. I doubled checked with their web chat bot whether it would... Zobacz więcej

Oceniono na 3 z 5

Not overly impressed with TradeYourPhone. Assessed at £78 initially but once received in the office it apparently had several scratches on the screen despite me putting the screen protection on 5 minu... Zobacz więcej

Informacje dotyczące firmy

  1. Recykling i odblokowywanie telefonów komórkowych
  2. również w kategorii:
  3. Naprawa telefonów komórkowych
  4. Sklep z akcesoriami do telefonów komórkowych

Napisane przez firmę

We are a UK based mobile phone recycling company. We cater for one off and for regular recyclers. In a world of tech it is essential we recycle our old, new, broken, unwanted tech to keep the world a healthier place. We recycle most brands, Apple iPhone, Samsung, Google, Huawei & many more.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 0% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(1352)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 415

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Easy to get a quotation. Quick service

Easy to get a quotation and they are quick to send out postage packs. That was all very straightforward. Original quotation £123 but got revalued at £83 as reported battery life was weak, even though the phone would comfortably last 2 days. The phone was in excellent condition been in a case from day one and perfect screen. Going for £150- £180 on ebay. I refused the revaluation and it was very slightly increased. I decided to go ahead only to avoid hassle of receiving it back and getting it sold on eBay. I might consider using them another time but not sure.

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

I have sold few iphones to different…

I have sold few iphones to different companies some transaction was positive, some wasn't, when it wasnot sold the company return the phone free of charge. TYP charging £5.00 calling administration fee. I found out later by reading their policy, still think it is day time rubbery.

30 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

⚠️ Very disappointing experience

⚠️ Very disappointing experience with Trade Your Phone

I sent my Pixel 6 to Trade Your Phone after receiving an initial valuation of £68.

After receiving my phone, they reduced the valuation to £4, which I rejected. They then offered £6, which I also rejected. Despite me rejecting both revised offers, they still transferred £6 to me.

I never agreed to sell my phone for £4 or £6. I am now trying to get my phone returned.

Very disappointing experience and, in my opinion, extremely poor communication throughout the process. I would recommend anyone using Trade Your Phone to keep screenshots of the original valuation, revised offers and all correspondence.

I hope they resolve this by returning my phone.

22 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible service

Terrible service, states a figure for device and then once received they drop the price massively, then you still have to wait days for the money. Total Scam and Pray on the vulnerable.

26 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Really easy to use website

Really easy to use website, great customer service, next day delivery on packaging for phones to be sent back in, with Tracking labels etc. Posted follow day, received email to confirm phones had be delivered & being checked. All completed from quote to payments 4days. Excellant service, great price for our old phones, highly recommend

25 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

DO NOT TRY TO SELL TO THIS COMPANY!!!

DO NOT TRY TO SELL TO THIS COMPANY!!!
They knock off 70% of the value they Origionally offer and make up false faults. Then refuse to return the phone to you and do not reply to emails.
Complete scam of a company, stay clear

24 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

100% fraud

100% fraud. Writing
Review
I strongly advise people to avoid using services.These 5 stars ate fake.
My experience was extremely unprofessional and frustrating. I sent my mobile phone using the instructions they provided, with Royal Mail tracking and proof of delivery. The package was accepted and delivered. However, when I contacted them several days later because I had not received my payment, I was told that the envelope had supposedly been “tampered with” and that they had raised the matter with Royal Mail.
My question was simple: if the package was visibly tampered with when it arrived, why was it accepted in the first place instead of being rejected at delivery?
I was then told that photographs would be provided. I explained that photographs taken after receiving and opening the package would not prove when or where the alleged tampering occurred.
The conversation became argumentative, and I was then told that Royal Mail could take up to three months to respond and that, at best, compensation might be around £100. This was despite the agreed value/payment for my phone being around £227.
Only after I stated that I intended to report the matter to the police was the money eventually paid to me.
Based on my personal experience, I found the handling of this matter extremely unprofessional and unacceptable. I would strongly recommend that anyone considering using this company does their own research and thinks very carefully before sending them anything.
I personally will not be using their services again.

19 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Total scam offer you a price and then…

Total scam offer you a price and then you send the mobile phone and they offer you a ridiculous low price, you reject it and they make 3 more offers all which are a total joke, then when you reject and ask for your phone to be returned they charge you £5…shop around and avoid these cowboys

17 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Avoid, avoid, avoid!

Avoid, avoid, avoid! They lure people in with what look like reasonable offers and then upon receipt of the phone reduce these by 80% or so. Very difficult to avoid the feeling that one is being scammed. Take your old phone elsewhere!

13 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

AVOID

I sent in an iPhone 13 Mini with a shattered back glass. I declared it accurately as "Broken" from the start. They initially offered a low valuation of £68, but after receiving the device, they revised the offer down to £30, claiming it was "not economically repairable."

The phone is 100% operational the screen, touch, cameras, face ID, and logic board work fine because I've been using the phone up to the date of sending it in. Calling a fully functional device "not economically repairable" simply because of cosmetic back glass damage is completely misleading.

Declaring a phone as broken should mean the valuation already accounts for damage. Trying to knock an operational phone down to £30 scrap value feels like a predatory tactic hoping customers just give up and accept pittance. I rejected the revised quote immediately and asked for my device back. Avoid.

17 sierpnia 2026
Opinia niezależna

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