Sent both my kids phones in to be repaired however managed to sell 1 of the phones as this offered me a good deal on the phone and managed to repair my other kids phone for a very reasonable price. We... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sent two orders in – an iPhone 14 Plus and two iPhone SE (2020) devices. I mixed barcodes up for the devices up and I was offered £45, which I believed was for the iPhone SEs. The communication... Zobacz więcej
Despite checking before sending phone, was offered £40 less than original quote. Brand new S25 unboxed but never used. Immaculate condition. I doubled checked with their web chat bot whether it would... Zobacz więcej
Not overly impressed with TradeYourPhone. Assessed at £78 initially but once received in the office it apparently had several scratches on the screen despite me putting the screen protection on 5 minu... Zobacz więcej
Informacje dotyczące firmy
- Recykling i odblokowywanie telefonów komórkowych
- również w kategorii:
- Naprawa telefonów komórkowych
- Sklep z akcesoriami do telefonów komórkowych
Napisane przez firmę
We are a UK based mobile phone recycling company. We cater for one off and for regular recyclers. In a world of tech it is essential we recycle our old, new, broken, unwanted tech to keep the world a healthier place. We recycle most brands, Apple iPhone, Samsung, Google, Huawei & many more.
Dane kontaktowe
UNIT 7A FIVE RISE SHOPPING CENTRE, MAIN STREET, BD16 1GL, Bingley, Zjednoczone Królestwo
- 03316304158
- info@tradeyourphone.co.uk
- tradeyourphone.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 0% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to get a quotation. Quick service
Easy to get a quotation and they are quick to send out postage packs. That was all very straightforward. Original quotation £123 but got revalued at £83 as reported battery life was weak, even though the phone would comfortably last 2 days. The phone was in excellent condition been in a case from day one and perfect screen. Going for £150- £180 on ebay. I refused the revaluation and it was very slightly increased. I decided to go ahead only to avoid hassle of receiving it back and getting it sold on eBay. I might consider using them another time but not sure.
I have sold few iphones to different…
I have sold few iphones to different companies some transaction was positive, some wasn't, when it wasnot sold the company return the phone free of charge. TYP charging £5.00 calling administration fee. I found out later by reading their policy, still think it is day time rubbery.
⚠️ Very disappointing experience
⚠️ Very disappointing experience with Trade Your Phone
I sent my Pixel 6 to Trade Your Phone after receiving an initial valuation of £68.
After receiving my phone, they reduced the valuation to £4, which I rejected. They then offered £6, which I also rejected. Despite me rejecting both revised offers, they still transferred £6 to me.
I never agreed to sell my phone for £4 or £6. I am now trying to get my phone returned.
Very disappointing experience and, in my opinion, extremely poor communication throughout the process. I would recommend anyone using Trade Your Phone to keep screenshots of the original valuation, revised offers and all correspondence.
I hope they resolve this by returning my phone.
Excellent service from the guys yet…
Excellent service from the guys yet again! Sourcing the latest phone at the best prices in the Uk.
Fab job guys keep it up.
Always excellent service at Phones 4 U
Always excellent service at Phones 4 U. Super reliable phones and great value.
Fast service would definitely reccomend
Found adam very helpful & i am not…
Found adam very helpful & i am not getting on well with phone
Terrible service
Terrible service, states a figure for device and then once received they drop the price massively, then you still have to wait days for the money. Total Scam and Pray on the vulnerable.
Really easy to use website
Really easy to use website, great customer service, next day delivery on packaging for phones to be sent back in, with Tracking labels etc. Posted follow day, received email to confirm phones had be delivered & being checked. All completed from quote to payments 4days. Excellant service, great price for our old phones, highly recommend
Excellent service received
Excellent service received
I have no complaints about the service provided
FRAUD AND THIEVES
FRAUD AND THIEVES. THEY STOLE MY PHONE AFTER Ok REJECTED THE 5€ embarrassing offer they gave me
I have to take them tk the financial ombudsman service STAY AWAY CUETOMERS
DO NOT TRY TO SELL TO THIS COMPANY!!!
DO NOT TRY TO SELL TO THIS COMPANY!!!
They knock off 70% of the value they Origionally offer and make up false faults. Then refuse to return the phone to you and do not reply to emails.
Complete scam of a company, stay clear
Really fast repairing my charging port…
Really fast repairing my charging port and then offered a me a fair price for a case and charger. Cant recommend enough. Top service from Mo and the lads
100% fraud
100% fraud. Writing
Review
I strongly advise people to avoid using services.These 5 stars ate fake.
My experience was extremely unprofessional and frustrating. I sent my mobile phone using the instructions they provided, with Royal Mail tracking and proof of delivery. The package was accepted and delivered. However, when I contacted them several days later because I had not received my payment, I was told that the envelope had supposedly been “tampered with” and that they had raised the matter with Royal Mail.
My question was simple: if the package was visibly tampered with when it arrived, why was it accepted in the first place instead of being rejected at delivery?
I was then told that photographs would be provided. I explained that photographs taken after receiving and opening the package would not prove when or where the alleged tampering occurred.
The conversation became argumentative, and I was then told that Royal Mail could take up to three months to respond and that, at best, compensation might be around £100. This was despite the agreed value/payment for my phone being around £227.
Only after I stated that I intended to report the matter to the police was the money eventually paid to me.
Based on my personal experience, I found the handling of this matter extremely unprofessional and unacceptable. I would strongly recommend that anyone considering using this company does their own research and thinks very carefully before sending them anything.
I personally will not be using their services again.
Excellent service easy to achieve my…
Excellent service easy to achieve my sale
Total scam offer you a price and then…
Total scam offer you a price and then you send the mobile phone and they offer you a ridiculous low price, you reject it and they make 3 more offers all which are a total joke, then when you reject and ask for your phone to be returned they charge you £5…shop around and avoid these cowboys
Avoid, avoid, avoid!
Avoid, avoid, avoid! They lure people in with what look like reasonable offers and then upon receipt of the phone reduce these by 80% or so. Very difficult to avoid the feeling that one is being scammed. Take your old phone elsewhere!
AVOID
I sent in an iPhone 13 Mini with a shattered back glass. I declared it accurately as "Broken" from the start. They initially offered a low valuation of £68, but after receiving the device, they revised the offer down to £30, claiming it was "not economically repairable."
The phone is 100% operational the screen, touch, cameras, face ID, and logic board work fine because I've been using the phone up to the date of sending it in. Calling a fully functional device "not economically repairable" simply because of cosmetic back glass damage is completely misleading.
Declaring a phone as broken should mean the valuation already accounts for damage. Trying to knock an operational phone down to £30 scrap value feels like a predatory tactic hoping customers just give up and accept pittance. I rejected the revised quote immediately and asked for my device back. Avoid.
Fantastic service as always at TYP
Fantastic service as always at TYP
Excellent service provided
Excellent service provided
Very helpful in every criteria
Good value for money
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