When trying to navigate an issue with my account, I messaged customer service in the chat box and tried resolving the issue with the AI assistant,but it didnt help so i requet a human and Alisha h... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When trying to navigate an issue with my account, I messaged customer service in the chat box and tried resolving the issue with the AI assistant. When this did not help, I requested a human for furth... Zobacz więcej
TradeSyncer was a little overwhelming at first and I didn't realize I needed to add a contract like NQ first before copying would work. But once I got past that, it's been awesome. I have all my firms... Zobacz więcej
in general this software works it just loses the connections often I am missing a lot of profits because of that before every NY session I have to renew the connections that is not comfortable... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Trustpilot has incorrectly flagged this profile. Tradesyncer has always received genuine, user-initiated feedback from our Discord community. We do not fabricate, curate, or incentivize reviews. The flag appears to stem from opaque automated moderation rather than any proven misconduct. We are actively engaging with Trustpilot and have initiated formal legal steps to resolve this matter.
Dane kontaktowe
Cruquiusweg 110B, 1019 AK, Amsterdam, Holandia
- info@tradesyncer.com
- tradesyncer.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 34% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great tool to sync your accounts…
Great tool to sync your accounts through multiple connections. Great costumer service too.
Had an issue with the copy trading but…
Had an issue with the copy trading but i was able to get in touch with Enny who was able to walk me through the steps to resolve the issue! 10/10
They helped me with a refund
They helped me with a refund, super great customer service. Fast responses, low wait time.
I experienced an issue with the…
I experienced an issue with the platform and i could not execute. Alisha helped me on the spot, pointing out my own mistake that caused the issue and now i can execute 10 minutes later.
thanks Alisha!
Great Customer Service
Alisha made the process of figuring out my problem easy. It was fixed in less than 2 minutes!
Second agent saved the day
The agent Kalle came in and swiftly fixed my issue. Initially, I had a frustrating encounter with the first human agent I was connected with. I waited a little over 20 minutes for a response after being directed to send screenshots. After sending follow up messages I was told that my ticket would be escalated and to "Kindly exercise patience..." I then informed that agent that clear communication would eliminate encounters where that type of statement would be warranted. A simple, "Thank you for sending that over. Hold please while I look further into this" would've sufficed. That way I wouldn't have felt like I was left in limbo and questioning if my issue would be resolved. But overall I thank Kalle for being not only swift, but also polite with her correspondences. When her message came through, I was trying to figure out how to deactivate my account.
Definitely not a reliable Trade Copier
Definitely not a reliable Trade Copier. one day working, then two days opening opposite positions and different quantity in the other accounts. Definitely not reliable, and every time you contact customer service they ask you to download all the trades from all the accounts and send it to them so they can invesitagte it. Made me blew many accounts and flagged as hedging few times because they open different positions in the follower accounts than the leader account. Also sometimes you close the position in the leader account and it doesnt close in the other accounts untill accounts are blown. I definitely dont recomment it to anyone. Do you research and definitely you can find something better. I would give 3 out of 10.
Very Helpful Agent by the name of Enny!
Great support
I was a bit lost finding exactly what contract to connect, and it just took me 10 min to contact support and get a solution on the issue and it worked perfectly.
Rep Alisha was honestly super helpful…
Rep Alisha was honestly super helpful and fixed my issue really fast after I’d been trying to figure it out for a while. She knew exactly what the problem was, explained it clearly, and got everything working within minutes. The whole experience was smooth, professional, and way better than most support chats I’ve dealt with, so huge thanks to her and the Tradesyncer team.
Great product and competent reps
I had a great experience with a rep, Enny. I was on edge about a trade that appeared to still be live, but she assured me the system would update and confirmed that I was flat and didn't have any open orders. This was at 4am NY time. I didn't realize I could get the assistance I needed. That's a great feeling knowing the help is there if needed. Overall a great experience with the software and top customer service from Enny.
They were great help!
Alisha is the goat
Alisha is the goat, thank you tradesyncer for the help
Great customer service
Great customer service. I had a problem and they fixed it really fast without any issues. 100% reccomend
Great Customer Service
So far everything is great about the…
So far everything is great about the platform. As long as you learn how to use it (it's not hard) you'll love this. Service is great as well!
It is a god Support
enny was a great support man
Love trade syncer both the application…
Love trade syncer both the application and the customer support
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