I ordered two radiators and corner valves from Trade Radiators. Having already decided exactly what I wanted, I was able to compare their prices with those of my local stockist, and Trade Radiator... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I've purchased several column radiators from Trade Radiators over the years and have always been very happy with the quality. I recently discovered a fault with one of my radiators, the team arranged... Zobacz więcej
Unbelievably good customer service from Kim. I bought several radiators back in 2022. Two of these had faults in the paintwork which became more obvious over time. I got in touch this week (4 years af... Zobacz więcej
Reakcja na opinię
I have used Trade Radiators a few times, it’s always my first choice when looking for feature radiators. Always competitively priced Delivery is spot on too, items always really well packed, never... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.
Dane kontaktowe
82 Mitchell Street, G1 3NA, Glasgow, Zjednoczone Królestwo
- +441412250430
- info@traderadiators.com
- traderadiators.com
4,6
Doskonała
662 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful people
17 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you so much for the 5 star review and positive comments David. We hope to welcome you back in the future.
Still awaiting delivery.Very bad…
Still awaiting delivery.Very bad service.I have requested refund should goods not arrive within seven days.
oliver.
Getting refund..
All is well that ends well.
Oliver
16 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Apologies this happened Oliver. As advised on the website, we are unable to delivery these goods to Ireland and unfortunately this was not flagged up straight away. We are sorry again for any inconvenience caused.
I have only received one of the two…
I have only received one of the two products ordered, I like the product which has arrived. Please confirm the radiator is yet to be dispatched
29 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you for your review. So happy to hear you are pleased with the goods received. Any issues at all, please do get straight in touch with our helpful customer service team
Odpowiedź od TradeRadiators
Excellent feedback, thank you very much Arthur. We hope to welcome you back again in the future.
Received the original Oder promptly…
Received the original Oder promptly but unfortunately one radiator had been on the receiving end of some rough treatment in transit. Trade Radiators were excellent in handling the situation and in arranging for a replacement to be sent out - which also arrived promptly.
Customer service how it should be done.
20 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you very much for your positive review and comments Steve. Very glad we were able to arrange a replacement quickly for you. Thank you for shopping with us.
Product is excellent with timely…
Product is excellent with timely delivery
7 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
We are delighted that you're so pleased with your purchase Gary, thank you for the positive review.
Odpowiedź od TradeRadiators
We are delighted that you're so pleased with your purchase Stephen, thank you for the 5 star review.
Radiator valves turned up on time and…
Radiator valves turned up on time and were packed well
11 listopada 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Glad you're happy with your purchase, thank you for the positive review Colin.
2 curved towel radiators
Ordered 2 towel radiators - arrived quickly but one had minor damage - customer support sorted quickly and had a replacement sent with no fuss.
Good prices and selection available, have used a few times before.
30 listopada 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you very much for the positive review! So glad we were able to get you all sorted quickly. We hope to welcome you back in the future.
Great service and great value products
Great service and great value products. Rang up after ordering to check on delivery because of postal strikes and had a plumber booked to come fit the parts. No problem they got it sent by courier and arrived as promised!
8 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you for the 5 star review Sal. So glad to hear you were happy with the service and we could get this delivered quickly for you.
Ordered 3 Windsor column rads for next…
Ordered 3 Windsor column rads for next day delivery
But they did not arrive next day and the feet (west world) arrived in a separate order 7 hours later so not great!
Also I was told the trade (3) column feet would not fit so would have to buy west world feet (more money) but they were not great and didn’t really fit between the column so we purchased some standard 3 column feet from a local supplier instead.
So we now have £70 worth of feet to bin
The quality of radiators seemed good on a positive note but the other issues made the experience not great
9 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you for your review Andrew. The feet that were supplied are suitable for these radiators so apologies if you had trouble with them. If you had contacted the customer service team we would have happily accepted these back for a refund for you.
great choice fast delivery of quality…
great choice fast delivery of quality product
16 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Glad you're happy with your purchase Chris, thank you for shopping with us!
Fantastic Customer Service
Very helpful filters on availability and delivery times; extremely quick and helpful customer service for queries about delivery - and delivered exactly as requested with great communication throughout. Highly recommended. 5 radiators delivered in under a week.
14 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
That is absolutely fantastic to hear, thank you for the excellent feedback and recommendation. We look forward to welcoming you back in the future.
Good service, good price
Easy to order, clear whether items were in stock, everything as described. Have used company before, so was not expecting any different! Four stars rather than five as items came in 3 consignments, which was a bit of a pain in terms of deliveries, but a minor gripe. Will be my first port of call if I need radiators or parts again.
29 listopada 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you for your positive review Elaine, we appreciate your continued custom. It is usual for different branded items to be delivered separately, apologies for any inconvenience this may have caused.
I had a couple of queries and rang the…
I had a couple of queries and rang the company Each time the lady I spoke to was incredibly helpful and dealt with my issues satisfactorily Excellent customer service
9 grudnia 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you for the great review and positive comments Mandy! Thrilled to hear that you received excellent customer service! We hope to welcome you back again in the future.
Quick response and delivery. I also clarified doubts as I've never purchased anything like this before.
Quick response
21 czerwca 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you for the 5 star review Yazmin. So pleased to hear we were able to assist you with your purchase and clarify any doubts! Thank you for shopping with us.
Superfast delivery
Superfast delivery and most importantly things arrive when they promise!!
Can't fault
25 listopada 2022
Opinia niezależna
Odpowiedź od TradeRadiators
That is great to hear, thank you for the fantastic review Dom.
EXCELLENT purchase experienced
Packaged good. Time to delivery as hoped for. Quality of manufacture just right. Thank you.
25 listopada 2022
Opinia niezależna
Odpowiedź od TradeRadiators
We are delighted that you're so pleased with your purchase John, thank you for shopping with us.
From ordering to delivery went so well
23 listopada 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you very much for the positive review!
A Refreshing Purchase Experience
Ordered 2 identical heated towel rails recently. Unfortunately, when checked, one was dented. I sent photos of the damaged item & packaging to Kimberley and the response was really excellent. As the original was out of stock, I accepted a slightly larger version but didn’t have to pay extra! The speed and courtesy of the responses I received throughout were extremely refreshing. I would recommend this company without reservation.
10 listopada 2022
Opinia niezależna
Odpowiedź od TradeRadiators
Thank you for the positive review Stephen. Apologies again this happened. Glad we were able to get you all sorted.
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