Item arrived on time, as described in great condition. Thought delivery was a bit expensive but given its 60+ kg,s, come in a large timber box & we live in a remote location (Pilbara) you’d hav... Zobacz więcej
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Quick delivery and as described. I have given it a run and happy with the easy starting, quality of the whipper snipper and the bump line feed. I was glad to see it comes with a metal brush cutte... Zobacz więcej
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I wasn't going to review, but after repeated emails asking me to leave one here it is. Done the job pressing bearings on to wheel hubs. BUT NOT WITH OUT MAJOR MODIFICATIONS. 1* KIT WAS MISS... Zobacz więcej
This was the fastest delivery I’ve ever experienced. Ordered on Tuesday and goods arrived Thursday!! Very impressed with the e-bike rack! Highly recommended seller!
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Informacje dotyczące firmy
Napisane przez firmę
Your trusted source for professional tools and workshop gear, delivered fast across Australia. At Trade Hero Australia, we empower tradies and mechanics with quality tools at unbeatable value. From heavy-duty workshop equipment to clever storage solutions, we stock what the pros need—no middlemen, no markups. Based in Melbourne and shipping nationwide within 24 hours, we make it easy to gear up and get the job done. 🔧 100% Aussie owned 🚚 Fast, reliable shipping 🛠 Trusted by thousands of professionals 📦 Real stock, ready to ship from our local warehouse
Dane kontaktowe
3062, Somerton, Australia
- 0390157518
- support@tradeheroaustralia.com
- tradeheroaustralia.com
4,3
Doskonała
58 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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TRADE HERO. Battery charger dangerous
I purchased a large battery charger off these guys 18mths and i have been very happy with it although i have only used it 7-8 times its worked fine, yesterday i put the charger on a flat battery, only to come back to it 20mins later and it had caught on fire and nearly burt my forklift to the ground, buggered the battery aswell, i thought perhaps i had hooked the charger on the wrong way, but no on closer inspection everything on my end was fine, surely its ment to last longer than 18mths, my old kmart 4amp charger still works after 20years, TRADE HERO refused to replace it, i should have known better buying chinese junk
I might ad it clearly says in description of the charger
Charging with Confidence
The easily accessible fuses and inbuilt safety features mean you can be sure of complete safety, protected against surges, charge-back, inversion and faulty batteries.
Efficient jump-start with empty batteries
Charging power adapted to the needs (MIN/MAX)
Quick and reliable charging with up to 60 A
Easy switching between 12 and 24 V
Integrated power and charging cable
Best overview with a diagonal display
Standard Charge & Jump Start Modes
14 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Adam, thank you for reaching out, and we’re truly sorry to hear about the incident. We completely understand how alarming and frustrating this must have been.
There are several factors that could potentially contribute to this type of issue:
Battery Condition: The forklift battery may have had an underlying fault, degradation, or internal short that could cause overheating during charging. Even batteries with limited use can develop issues over time that affect performance and safety.
Environmental Factors: Exposure to moisture, dust, or extreme temperatures can impact both the charger and the battery, potentially causing electrical faults or short circuits.
Electrical Load: Sudden surges, incompatible battery types, or irregular electrical load during charging can create conditions that lead to overheating or failure of the charger.
It’s important to note that this unit is a small-capacity battery charger, designed to operate within specific voltage and amp-hour limits. Batteries that exceed the charger’s rated capacity, have different chemistry, or require higher charging current may not be compatible. To ensure safe and proper operation, the battery being charged must comply with the charger’s specified voltage range, capacity rating, and charging profile.
We also wish to inform you that this incident was reported outside our standard 12-month warranty period, which unfortunately limits the options available for replacement.
We take safety reports like this very seriously and have documented the details for our technical team’s review.
We appreciate your feedback, and your observations will help us continue monitoring and improving our products.
Good quality - good price
The goods were good quality and very competitively priced. Delivery was very fast and easy to track.
12 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Keijo, thank you for your feedback! We’re glad to hear you’re happy with the quality, pricing, and delivery experience.
We truly appreciate your support and look forward to assisting you again in the future.
Excellent service
Excellent service , excellent product and very quick delivery time …..
10 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi David, thank you for your kind feedback! We’re delighted to hear you’re happy with our service, product, and quick delivery time.
We truly appreciate your support and look forward to serving you again.
Decent cheap option for smaller branches as described
Delivered promptly and works as expected for smaller shrubs and branches. Perfect for turning the big pruning jobs into mulch. Appeared to be a returned item as it arrived a bit dirty with some dents.
10 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Kyle, thank you for your feedback and for letting us know about your experience.
Please be assured that all of our units are brand new and are carefully inspected prior to dispatch. The dents and dirt you’ve noticed may have been caused by courier mishandling during delivery.
We would be happy to review this further — kindly email us with details and photos of the concern, and our team will assess it promptly.
We appreciate your understanding and look forward to resolving this for you.
The process was easy and quick compared to any other site used.
The process was easy and quick with delivery fantastic and one time
5 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Alan,
Thank you for your feedback! We’re pleased to hear that the process was easy and quick, and that your delivery arrived on time.
We appreciate your support and look forward to assisting you again in the future.
Arrived on time
5 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Don,
Thank you for your feedback!
We’re glad to hear your order arrived on time. If you need any assistance or have questions in the future, feel free to reach out—we’re always happy to help.
Odpowiedź od Trade Hero Australia
Hi Andrew,
Thank you for your feedback! We’re glad to hear your order arrived quickly and that the product is meeting your expectations.
We appreciate your support and look forward to serving you again!
Great product
Great product, I purchased an anti-sway/load levelling kit for my car trailer. I was blown away with the price considering you also get a lockable hitch pin and a mechanical/friction sway bar kit, even a chrome tow ball cover! Wouldn’t hesitate to recommend to anybody!
8 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Bayden,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the unit and the value it provides. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
Everything arrived quickly and high quality
Everything arrived nicely and quickly. I haven’t installed the gate opener that I ordered yet but it looks to be good quality. I was suspicious about what the instructions would be like but they ended up being quite detailed and well written.
3 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Zal,
Thank you for your feedback! We’re glad to hear that your order arrived quickly and in good condition. It’s great to know the instructions were clear and helpful, and we hope the gate opener works perfectly once installed.
We appreciate your support and look forward to assisting you again in the future!
Electric Door Opener
I bought 2 Electric Door Openers at a great discounted price and they were delivered very quickly. The instructions are a little vague in places but in the end I managed to get both roller doors sorted. I did however need to source weights for both doors as the kits did not come with them, even though the installation mentions them as a requirement.
24 stycznia 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Joshua,
Thank you for your detailed feedback. We’re glad to hear that your order arrived quickly and that you were able to get both roller doors working successfully.
We appreciate your comments regarding the instructions. Your feedback is very valuable and will help us improve our product kits and manual for future customers.
Thank you again for sharing your experience, and we’re happy to hear that, overall, you were satisfied with your purchase.
Arrived quickly fitted up great works…
Arrived quickly fitted up great works perfectly
5 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Steven,
Thank you for your feedback! We’re delighted to hear that your order arrived quickly, fitted well, and is working perfectly.
We really appreciate your support and look forward to serving you again!
Got the product on time,it works…
Got the product on time,it works perfect a bit heavy though, and got it for a great price
3 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Herman,
Thank you for your feedback! We’re glad to hear the product arrived on time and is working perfectly for you. We are happy that you got it at a great price.
We truly value your support and look forward to serving you again!
King tech 18Hp vertical shaft engine.
After a few teething issues, thrilled with the engine.
Support service from Trade Hero Australia is exceptional.
Prompt and very helpful.
Disappointed with the lack of Care taken by carriers
3 lutego 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Sarah,
Thank you for your feedback. We’re thrilled to hear that you’re happy with the engine and that our support team was able to assist you promptly and effectively.
We sincerely apologize for the issues caused by the carrier and understand how disappointing that must have been. Your comments are very valuable and will help us work with our delivery partners to ensure better handling in the future.
Thank you again for sharing your experience, and we look forward to continuing to support you.
There were insufficient M8 nuts to…
There were insufficient M8 nuts to attach the wheels. I sourced replacements from Bunnings.
Otherwise good service and delivery.
30 stycznia 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Kim,
Thank you for your feedback and for letting us know about the missing M8 nuts. We sincerely apologize for this oversight — it’s possible that the nuts were lost or displaced during transit.
We’re glad to hear that you were able to source replacements and that, aside from this, you were happy with our service and delivery. Your comments are appreciated and will help us improve our packing and quality checks in the future.
Thank you again for sharing your experience.
Excellent product, great service
Great price, excellent communication and updates, quick and easy delivery. I'm very happy with the product and service. Highly recommended.
31 stycznia 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Lou,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both the product and our service. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
Online experience as easy, but receptionist wasn’t
Online experience as good, except when you had 2 items then th freight price was 4 times higher than the individual quoted price. So I just made 2 transactions to sort that. But trying to pick up at the depot was not helpful for the limited times regardless if you were from interstate, the receptionist was happy for me not to make a sale and was happy to let me go to the opposition, for a sale of reasonable $
23 stycznia 2026
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Peter,
Thank you for sharing your feedback. We sincerely appreciate your honesty and are glad to hear that your online experience was positive.
Your feedback highlights areas where we can improve our service. Please know that we value your business and take your comments seriously. We will review these processes to make the experience smoother and more consistent for all customers.
We hope to have the opportunity to serve you again under better circumstances.
Web site was good
Web site was good - everything went well till deliver
Item was dumped in my driveway on New Year’s Eve and ZERO communication on when it was coming
Beyond poor
31 grudnia 2025
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Craig, thank you for sharing your feedback, and we’re sorry to hear about your experience.
We would like to advise that the shipping confirmation and tracking number were sent to you on 28 December. Based on the proof of delivery provided by Team Global Express, the item was delivered and left on your driveway on New Year’s Eve.
We sincerely apologize if you did not receive any delivery notification from the courier. Please note that courier notifications and delivery handling are managed directly by the carrier and are unfortunately beyond our control.
That said, we completely understand how disappointing this experience can be and appreciate you bringing it to our attention. If you have any further concerns, please let us know and we’ll do our best to assist further.
Great business to deal with!
Great business to deal with Hassle free on line purchase, resulting in prompt and efficient service and delivery.
Generator box is exactly as described and what I required. Very happy camper!
Would recommend you to anyone.
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Karen, thank you for taking the time to share such wonderful feedback.
We’re truly glad to hear that your experience with us was smooth from start to finish, and that the generator box was exactly what you needed. Knowing that we could provide you with prompt service, reliable delivery, and the right product means a lot to us.
Your recommendation is the highest compliment we could receive, and we’re grateful for your trust. We look forward to being of service again whenever you need us.
Speedy delivery!
Speedy delivery!
The product is very well made and was easy to assemble.
19 sierpnia 2025
Opinia niezależna
Odpowiedź od Trade Hero Australia
Hi Catherine, thank you for your wonderful feedback!
We’re delighted to hear your order arrived quickly and that you found the product well-made and easy to assemble. We truly appreciate your support!
Odpowiedź od Trade Hero Australia
Hi Jan, thank you for your kind words!
We’re so glad you’re happy with our service, speedy shipping, and products. Your support means a lot to us, and we look forward to serving you again.
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