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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

They were able to help me and it made my day. I got the last box of a plush and didn’t realized I got the secret. The host also didn’t know since this plush was the last one and it wasn’t that popula... Zobacz więcej

Oceniono na 1 z 5

Terrible experience. They push customers off TikTok to avoid return rules, made multiple mistakes on a high-value order, then refused to fix them. They dragged me through endless messages offering ti... Zobacz więcej

Oceniono na 5 z 5

I have purchased many times from Toy Beta and each time I have been very happy with all purchases. When I have had questions and /or concerns CS has responded efficiently and with resolutions I have b... Zobacz więcej

Oceniono na 5 z 5

I've been shopping on Toybeta for almost 2 years. They have a great selection of art toy collectibles/blind box figures. Their products are 100% authentic. Toybeta's customer service has been responsi... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z zabawkami
  2. Sklep z figurkami

Napisane przez firmę

Founded in 2022, Toybeta is a livestream-based website offering over 100 blind box series, from limited-edition figures to plush toys, and surprise beans. Every day, collectors worldwide join our live stream to enjoy the thrill of real-time unboxing. Our interactive and transparent approach has built a loyal and enthusiastic community, with strong customer relationships and a steadily rising return rate. Many customers have gone from first-time buyers to long-term supporters. Whether you're a serious collector or a casual fan, you’ll find your favorite series here. We also welcome collaborations with blind box brands, designers, and manufacturers.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

43 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I love Toy Beta

I love Toy Beta! Everything I have received was packaged well and items are so amazing in person! I enjoy watching the live stream, unboxing, and all the hosts are great and fun to interact with!!

27 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent products and original

I love buying from toybeta the live is good. Clean and fun and interaction with the hosts and watchers is good😊everything I have bought is beautiful and well packaged...shipping does take a while but I always look forward to my new finds ..my latest purchase was Emma plushie and Emma keyring plushie and Nagi exchange doll ..I love them..well worth the money and wait time xx

15 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

I have always had great experiences…

I have always had great experiences with Toybeta. The staff are all welcoming and kind, customer service is quick and will find a resolution for you that is mutually beneficial to both parties. Shipping does take quite a bit of time but this is because I live in a very rural area. That isn’t Toybeta’s fault. Great place to shop. Happy I found them over a year ago.

4 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Rly rly happy!!

I discovered Toybeta this year through their TikTok livestreams, and ever since, I’ve been ordering from them all the time. They have such a great selection of blind boxes and plushies so many things you can’t find anywhere else

I’ve never seen a shop with such great prices.

The shipping has always been smooth, and I never had to pay any extra fees. Everything arrived in perfect condition, and all the items are 100% authentic. I’m beyond happy with every single order!

Their customer service is also incredible. Honestly, I’ve never experienced such good customer service. If you ever have any questions, they are super helpful and kind.

I literally order from Toybeta every week haha
also big shoutout to the livestream hosts they are the sweetest! Special love to Rina and Mama Lotusssss

1 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Honest, quality company!

I have made at least a dozen purchases with Toybeta and I have never had an issue. Every item comes perfectly packed and always authentic. The hosts are always so good to work with you, customer service has been top notch, though I have only needed to reach out once! I can't recommend them enough! Best company for Popmart products and more!! Thank you all Lotus, Rina, Layla, and Jessie! You are all wonderful!

25 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

TOYBETA THE BEST UNBOXING LIVE!

The best unboxing channel in tt!! i love the hosts, the mods and the customer service is A+++++! Top tier blindbox figures, authentic and great packaging when sent out! never had a problem always a great experience! xxx

20 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Perfect

Hosts are fantastic! Great quality figures, fast shipping!
CS reactive and willing to help. Best figures shop on TT ♥♥♥

19 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Honest

Honest, fun experience, fast shipping and always true to quality.

17 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Labubu

I’ve been a labubu collector for many years and I have several authentic ones from popmart official website and official popmart stores in my city. Toybeta is absolutely scamming their customers. Not authentic at all I ordered a few different series of labubus from toybeta just to see.

First of all it is in fact a fake here’s how to tell:

-manufacturing location on box and tag on fake labubu doesn’t match popmart original manufacturer location,
-wrong UV stamp,
-wrong shape of body, head and ears are shorter than popmart authentic one
-space between ears is wrong
-blush tone on cheeks are wrong and skin wrong color
-no popmart logo marking on inside of the bag.
-no red stripe on tear strip
-QR code isn’t the same as authentication thru official popmart

the fact that there is no real reviews is sketchy. The address is the same as a “Puff Brands LLC” and other ecommerce online shops. The number’s from China so it’s very possible that it’s a cheap drop shipping site that controls many shops online.

The problem with all these sites popping up are that usually buyers won’t get what is being adverted - usually they are knock offs (bootlegs) or low-quality items. Also you have to pay for returned items.

Please do not take the word of other customers that don’t know how to authenticate properly.

Many people are getting scammed by these companies and products are getting seized by law enforcement everyday.

These fakes are getting really good and hard to tell unless they are side by side and you know what you are looking for. Please be careful out there. Please do your research before purchasing from sites like these and wasting your money on trash. I would only buy labubus at popmart directly never from these sites.

YouTube and TT shorts have some amazing videos showing how to properly spot a fake. And all the ways scammers are getting tricky with it. You can also reach out to popmart directly and send videos and photos as I have done in the past if you are unsure.

Take care hope this helps.

29 grudnia 2024
Opinia niezależna
Logo Toybeta

Odpowiedź od Toybeta

Thank you for taking the time to share your concerns. We take product authenticity very seriously and would like to clarify a few key points for anyone reading:

According to our order records, this customer has not purchased any Labubu blind box items from our store. The only Labubu-related item ordered was a $9.90 outfit, which does not include a box or QR code. Therefore, the claims about scanning our packaging or comparing box details are inconsistent with actual purchases.
If you do not possess our product, how were you able to obtain the unique anti-counterfeit code? Please provide your order number so we can fully investigate.

While we appreciate the information shared about how to verify authenticity, the most accurate and official way to verify a genuine POPMART Labubu is by scratching the code label on the back of the box, scanning the QR code, and entering the anti-counterfeit code on POPMART’s official verification website.

As many collectors know, small differences in paint, shape, or printing can occur between batches — even with authentic figures — and are not reliable indicators of authenticity on their own.

All of our Labubu products are sourced through legitimate, verifiable channels. Our customers regularly authenticate our products using POPMART’s official tools, and you can find many verified buyer reviews directly on our Labubu product pages. These reviews are verified by Shop App and cannot be edited or faked by the seller.

We welcome all customers to do their own research and verify their purchases independently. If you have doubts, you can always use the official POPMART QR code system after purchase.

Thank you again for raising awareness about authentication — we stand by the quality and legitimacy of our products.

— The Toybeta Team

Oceniono na 5 z 5

Toybeta is Amazing!

the webbpage was easyvto understand, the people that work on streams ir realy helpfull and so much care for the costumers orders. they pack and shipp all with great care end well packed. eaven if somthing goes wrong or somthing is missing or have gotten damaged they will help you as much as they can, as long as you show your order and photo /video of your things when opening them. . wish is greatly appritiated. so far iv NOT had anny bad experiance. thay do and amazing job and sell cute stuff.

31 października 2024
Opinia niezależna
Oceniono na 5 z 5

Best Customer Experience and Prices

Best shopping experience with amazing prices. From hosts to customer service, the attention to customers is impecable. Fast shipping and original and reliable items. I've been regularly and heavily shopping with them and recommend.

13 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

TB Customer Service is A1!

One of my favorite parts of shopping with Toybeta (TB) is actually the customer service (CS)! Whether it’s changing my address, suggesting something to stock in the shop, tracking a package, or sending a gift to a friend, their CS team is always easy to reach. They take their breaks and such (as they should!), but otherwise, they get back to you p fast!

Once, I had a package that was lost by a carrier soon after arriving in my country. I contacted CS to see if they could help. After investigating my order for about two weeks, TB issued a refund for the entire package without me even asking! Now, refund policies are pretty standard among online shops, but TB’s CS team is highly responsive, and professional yet personable- making their customer-focused refund process really stand out (to me, at least). So I trust TB as an online reseller for authenticity, fair pricing, and an awesome CS team. That said, as of this review I've made about...200 orders? All smooth. Never been a hassle.

12 października 2024
Opinia niezależna
Oceniono na 5 z 5

Toybeta Experience

I've been shopping on Toybeta for almost 2 years. They have a great selection of art toy collectibles/blind box figures. Their products are 100% authentic. Toybeta's customer service has been responsive and helpful if I've had a question or an issue with shipping. They've even ordered special limited edition figures, like Toycity Laura, for me through customer service.

8 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

I couldn’t recommend a better shop….

I have been ordering from TB regularly for over a year now and this is the only online resellers I trust. They have the best and fairest prices, guaranteed genuine products and the best staff.
I couldn’t recommend Toybeta more. You won’t be disappointed.

8 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Great Alternative

I got two Roly Poly Pucky. It was packaged very well in a nice snug box with bubble wrap. The boxes did not have dents or noticeable problems! I got really cute ones and I am so happy with everything. Shipping to Guam was very fair and PopMart does not ship here so I am happy I found this site.

To be honest I was going to deduct a star, but I feel like it is not at the fault of the company. I purchased my items on September 14 and received it on November 6, so people who live on islands like Guam, be aware of shipping time.

6 listopada 2024
Opinia niezależna

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