tourHQ Limited Recenzje 389

Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This experience was terrific because our guide, Laura, planned a custom itinerary to suit our specific interests. We wanted to see how people live in the Blue Zone area. She took us to 2 very differen... Zobacz więcej

Oceniono na 5 z 5

The guide Yuliya the tourHQ introduced me is very helpful. She spoke English very well and told me many historical stories of Belarus. She brought me to an amazing coffee shop. She is a nice girl and... Zobacz więcej

Oceniono na 5 z 5

I went on the Agia Napa, Famagusta tour on 24-Mar-2026. My Guide Cemaliye was not only thorough and incredibly knowledgeable she was kind enough to provide me invaluable insights into everyday Cypriot... Zobacz więcej

Oceniono na 5 z 5

We had an absolutely amazing safari with Ace Tanzania. We received the best service!! Valence we appreciate your service, you answered all my questions, emails, messages, calls, so quickly, wh... Zobacz więcej

Informacje dotyczące firmy

  1. Agregator turystyczny
  2. Agencja wycieczek kulturalnych
  3. Biuro organizujące wycieczki krajoznawcze
  4. Agencja turystyczna

Napisane przez firmę

With tourHQ's local guides, you can effortlessly navigate through local languages, customs, and traditions that often make travelling to a foreign place overwhelming. We offer beautifully curated travel plans, once-in-a-lifetime experiences, valuable travel advice, and the freedom to customise itineraries to ensure everything is as per your wishlist! At tourHQ, we firmly believe that if there's a purpose to life, it is to journey into the unknown, encounter the unfamiliar, and live the unimaginable! Our mission is to empower you, the traveller, to realise this purpose and make the most of your travel by assisting you in the best way possible.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

389 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic guide

Fantastic guide. Knowledgeable and also a really nice person to spend the day with.
Highly recommend Elvis.

17 kwietnia 2026
Oceniono na 5 z 5

The guide you introduced me is very…

The guide Yuliya the tourHQ introduced me is very helpful. She spoke English very well and told me many historical stories of Belarus. She brought me to an amazing coffee shop. She is a nice girl and I learnt many things about Belarus from her. I trust the tourHQ Limited.

14 kwietnia 2026
Oceniono na 5 z 5

Had an amazing Kasigau hiking adventure…

Had an amazing Kasigau hiking adventure with Lera Explore Tours and Safaris! The hike was challenging but so rewarding, with breathtaking views from the bottom to the peak. The team was very supportive, well organized, and made the whole experience fun and smooth. Definitely one of the best adventures I’ve had—highly recommend!

4 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

A situation that could have been avoided.


I had made a review about TourHQ on TrustPilot and TourHQ immediately contacted the guide asking him if had complained about TourHQ's rates.

TourHQ recognised that they had caused a disquieting situation from having made made a grave mistake based on a false assumption.

records and inform the Urfa guide because not only is this unfair, but it is unjust and totally unfounded.

In future, TourHQ should not abuse TrustPilot's reviews and jump to conclusions like this.

While I found this situation disturbing, I do recognise that TourHQ does a good job of looking after their clients by providing very high-quality experiences.

5 kwietnia 2026
Opinia niezależna
Logo tourHQ Limited

Odpowiedź od tourHQ Limited

Thank you for your feedback.

At tourHQ, guides are independent professionals who set their own prices. While the vast majority uphold the highest standards, we have, on occasion, seen instances across the industry where some guides highlight platform fees to clients in order to encourage higher tips or additional payments. This is something we do not condone, as our priority is to ensure that clients are never placed in an uncomfortable position during their experience.

For this reason, whenever we come across feedback that may indicate such a situation, we carry out a routine quality check to ensure that no such interaction has taken place with an ulterior motive to extract additional payments. This is a standard process designed to ensure the highest level of customer experience.

The guide you referred to is a valued “SuperGuide” on tourHQ, and we have no reason to make any accusations against him. As clarified earlier, this was simply part of our mandatory checks in such a situation.

We would also like to reiterate that our commission structure is fully transparent and published in our FAQs. We are proud to maintain one of the lowest and most guide-friendly rates in the industry.

That we follow up even on a 4-star review reflects how seriously we take client experience and service quality.

We hope this provides clarity, and we thank you again for sharing your concerns.

Oceniono na 5 z 5

Great Tour Guide-Laura

This experience was terrific because our guide, Laura, planned a custom itinerary to suit our specific interests. We wanted to see how people live in the Blue Zone area. She took us to 2 very different villages, explained the lifestyle. She is very well educated and talked a lot about history and culture. We had time to stop for a traditional lunch and buy cheese from a local shepherd. A very fun moment was when a huge flock of sheep crossed the road in front of us. You don't see that every day!

2 kwietnia 2026
Oceniono na 5 z 5

We had an absolutely amazing experience…

We had an absolutely amazing experience on this tour, and a big part of that was thanks to our guide, Mouhib.

From the very beginning, everything was perfectly organized, the pickup was right on time, which we really appreciated. Throughout the journey, Mouhib made the experience so much richer by stopping at beautiful and interesting points along the way for photos, and by sharing fascinating insights about Tunisia’s history, culture, and daily life.

He was always attentive, kind, and ready to answer any questions. He made sure we felt comfortable at all times, stopping whenever we needed and really adapting to our rhythm.

One of the most special moments was in the desert at night, watching the stars together and sharing that experience was truly magical and so much fun.

Sleeping in the desert camp was definitely the highlight of the trip. We highly recommend going as far as possible into the desert to fully experience the dunes, it makes all the difference.

We had such a wonderful time and felt very well taken care of. We 100% recommend this tour, Mouhib as a guide, and the company overall.

Thank you for such a beautiful experience!

We totally recommend this tour snd his services, mouhib is great, thanks so much!

28 marca 2026
Oceniono na 3 z 5

Ok - not excellent

I found a good guide on your site. But it was not easy to navigate through the offers and to choose another /additional trip to the booked one. I have contacted the support, they have explained me that this is not possible (!?). Ok, I managed it elswhere. :-)

30 marca 2026
Logo tourHQ Limited

Odpowiedź od tourHQ Limited

Thank you for the review. It is lovely to hear that you had a great tour in Georgia with your guide. Regarding your feedback on being unable to book an additional tour- I believe that this was a miscommunication. We are more than happy to arrange a range of tours for clients.
When a traveller puts in a request on tourHQ for a tour, they may receive multiple quotes from different guides in the area for the same request to give a choice of different tour plans for the requested date. Once a booking is made for a particular plan, the other guides are informed that the client has booked someone else, and their quotes are closed. In case the client would like to book multiple tours, that is also possible, but since it is likely that the additional tours for a different date- our team needs to check for the guide's availability for the alternate dates before we can enable bookings for those. I hope that this clarifies why you may not have been able to automatically book guides for dates on which you already had an existing booking.
Our team is available on email/ WhatsApp/ chat- and are always help arrange these bookings.

Oceniono na 5 z 5

Perfect private Trip trough Tirana

We did a 2 1/2 Hours private Trip with Elio Kromidha and it was just the perfect start: Elio is a very nice guy, really skilled in history, fluent in English. He showed us around the city gave us great insides and recommendations for places to go. I can highly recommend a trip with him!

29 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Agia Napa, Famagusta

I went on the Agia Napa, Famagusta tour on 24-Mar-2026. My Guide Cemaliye was not only thorough and incredibly knowledgeable she was kind enough to provide me invaluable insights into everyday Cypriot life. It was better than I had hoped. I was extremely satisfied with the experience.

28 marca 2026
Oceniono na 5 z 5

Our tour guide "Excellent Nico"

Our tour guide, Nico, at Punta del Este, was very knowledgeable, kind, informative and generous with time. He spoke English well. We enjoyed the 4 hour-tour in Punta del Este though we were pressed for time due to early tender, he squeezed in a lot of information and we were able to have lunch also.
"Amazing"!!

13 marca 2026
Oceniono na 5 z 5

Amazing Safari tour with Ace Tanzania

We had an absolutely amazing safari with Ace Tanzania.
We received the best service!!

Valence we appreciate your service, you answered all my questions, emails, messages, calls, so quickly, which made me very confident and were able to adjust all the details that I needed. Very quickly we were able to confirm the booking and your responsiveness and comprehension of our needs was key! THANK YOU!

Christina, our contact person when we were in Tanzania.
Every single detail was taken into consideration, confirmed and aligned with our expectations, decisions and needs. Your responsiveness was also so helpful and we felt that you were in absolute full control of our trip.

15 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

What a great resource for accessing local tour guides!!

What a great resource for accessing local tour guides. My first experience using TourHQ was a total success. The ease of connecting with my guide and working out the details of the itinerary was super convenient and easy. I already am working on another trip to another country. Great experience!

25 lutego 2026
Oceniono na 4 z 5

Decent platform for guides but has room for improvement.

I have been using tour.hq for some time now to manage my guiding activities. The interface is generally user-friendly and it is a good way to connect with travelers directly. I appreciate the trancparency in communication. However, sometimes the support response takes a bit longer than expected. Solid 4 stars...

24 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Our guide Sayed was really very good!

Our guide Sayed was really very good. Was speeking Dutch and English language on a good way.
Sayed is a very frendly and spiritual person. He learned us lot about the archeologie and historie
and made our trip so special !
Thank you very much Sayed!

10 marca 2026

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