I was thoroughly impressed with Michael going above and beyond to help me resolve the socket error issue we were experiencing with our FD150. He patiently walked me through step-by-step troubleshootin... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Robin displayed great patience and customer service! She was very kind. I had to call back after the first conversation and she had the same demeanor - let's not forget the humor which helped me not... Zobacz więcej
Mike Abbotts has gone above and beyond for our account continually. He is responsive, knowledgeable, helpful, as well as patient with all our account needs and my many questions. He has made time fo... Zobacz więcej
Found an issue in my account and called. Spoke to a Dominique, who was very attentive and listened to the issue before responding. Did some research on her side and found the resolution right away.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
TouchSuite offers all-in-one payment processing solutions to small and medium-sized businesses. Powering Simple, Fast And Secure Transactions! A leader in payment processing for over 20 years servicing 50,000+ merchants, TouchSuite's fintech solutions help business owners thrive by empowering them to scale quickly, easily, and affordably. TouchSuite's point-of-sale (POS) systems are fully integrated with affordable payment processing services, so that merchants can easily optimize their operations and gain a competitive edge. In addition to our POS systems and merchant processing, we offer access to working capital, and personalized support to our valued clients. With innovative, scalable, and affordable solutions, customers gain a powerful advantage when they choose TouchSuite!
Dane kontaktowe
1081 Holland Drive, 33487, Boca Raton, Stany Zjednoczone
- 800-793-3250
- support@touchsuite.com
- touchsuite.com
4,4
Doskonała
147 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had an issue logging into my account…
I had an issue logging into my account which made me frustrated. I called technical support and Robin Glass was my technician. Not only was she polite and patient, she walked me through my problem step by step and it was handled quickly.
13 maja 2024
Mike Abbotts has gone above and beyond…
Mike Abbotts has gone above and beyond for our account continually. He is responsive, knowledgeable, helpful, as well as patient with all our account needs and my many questions. He has made time for me on several occasions over the last months and makes sure our account is a priority. Top Notch customer service!
8 maja 2024
MATT WAS VERY HELPFUL TODAY WHEN…
MATT WAS VERY HELPFUL TODAY WHEN WORKING WITH FIRST DATA, PREVIOUS CUSTOMER. MATT WAS KNOWLEDGEABLE AND WORKED HARD TO FIND A SOLUTION TO MY PROBLEM. I WILL CONTINUE TO RECOMMEND MATT TO OTHER BUSINESS CUSTOMERS.
6 maja 2024
Dominique made this process so smoth…
Dominique made this process so smoth and easy. Answered all my questions immediately and made sure i was completely satisfied with the new pos system.
24 kwietnia 2024
Very Prompt
Very Prompt, efficient and friendly service. A breath of fresh air!
Dominique Jaggon-Morris was truly awesome!
23 kwietnia 2024
Dominique has been incredibly helpful
Dominique has been incredibly helpful. This is our first online store so we are still learning and she has been incredibly helpful with any questions we have.
23 kwietnia 2024
Dominque Jaggon-Morris was great
Dominque Jaggon-Morris was very knowledgable and quickly told me what had happened. She resolved our issue quickly and followed up with emails.
10 kwietnia 2024
This was my first time calling for help…
This was my first time calling for help with getting our companies PCI Compliance and Matt was so helpful very patient and nice.
28 marca 2024
Ms Dominique
Ms. Dominique listened the problem And solve the problem immediately, friendly person. Thank you for that your company like you to have her good job.
28 marca 2024
Seamless customer service
27 marca 2024
Unprofessional
Unprofessional
My experience with touchsuite was nothing short of a nightmare. Not only was the system difficult to use and unreliable, but it also managed to steal money from me. I had several instances where the system would incorrectly process my transactions, resulting in me losing money without any explanation or resolution from customer service. Do not trust your hard-earned money with a company that cannot be trusted to handle transactions with integrity and honesty. Avoid touchsuite at all cost!!!
17 marca 2024
Opinia niezależna
Odpowiedź od TouchSuite
Hello,
It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues. We look forward to hearing from you and improving your TouchSuite experience.
This company is fraudulent please don't…
This company is not recommended, please don't do any business with them. Stay away from them..
25 marca 2024
Opinia niezależna
Odpowiedź od TouchSuite
Hello,
It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues? We look forward to hearing from you and improving your TouchSuite experience.
Lookout this is a Scam
25 marca 2024
Opinia niezależna
Think more than twice
I was doing business with this company, and they retained my money, after communicate with some colleagues, they are facing the same issue. stay far!
21 marca 2024
Opinia niezależna
Odpowiedź od TouchSuite
Hello,
It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues? We look forward to hearing from you and improving your TouchSuite experience.
They are currently holding over 200k in…
They are currently holding over 200k in a “reserve account” and refuse to release it.
Don’t sign anything or trust a word they say with your business. Stay far away.
1 marca 2024
Opinia niezależna
Matt y Jorge son excelentes
Matt y Jorge son excelentes, me ayudaron a instalar mi kiosko de Grubbrr y mi terminal Clover. Servicio 100% recomendado!!!!
21 marca 2024
Robin gave excellent customer…
Robin gave excellent customer service.Very very helpful.Thank you for her.
18 marca 2024
Everything went wrong
Everything went wrong. It's just business as they say and money talks but it turned out to be a one way street as I thought my best interests were involved but customer service is non existent to a point where it just felt like a scam. Beware please.
15 marca 2024
Opinia niezależna
Odpowiedź od TouchSuite
Hello,
It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues? We look forward to hearing from you and improving your TouchSuite experience.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.