Tots Too Recenzje 

233
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We approached Emma and Deborah to help us find the perfect place to stay in Italy straight after our destination wedding. The attention to detail, recommendations and service were second to none. We h... Zobacz więcej

Oceniono na 5 z 5

This was the second holiday Tots Too have planned and arranged for our family - 6 adults and three under-fives. Once again Deborah and her team took the time to understand in depth what we wanted from... Zobacz więcej

Oceniono na 5 z 5

Our family trip around Vietnam was expertly curated by Emma and her team. She really takes the time to understand exactly what the right balance of needs are to create the best experience for the whol... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tots Too have looked after our family for several years now. Deborah has helped organise for us some of the most wonderful experiences which have created a lifetime of memories. Our most recent trip t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Organizator turystyki
  2. Hotel przyjazny rodzinom
  3. Obsługa noclegów
  4. Biuro podróży

Napisane przez firmę

Bespoke luxury holidays, for those bound to travel. With 25 years' experience designing holidays unique to you and your family, we take the time to understand your preferences and make the right recommendations for you. Holidays are precious, so you can count on Tots Too to support you and your family from our first call to final boarding call.

Napisane przez firmę


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

233 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(233)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

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Oceniono na 5 z 5

Pro-active and efficient

Excellent personalised advice and very pro-active at looking at our options ahead of covid travel-rule changes and re-arranging very efficiently with a sensible view on what will work for our family needs. No hanging around on airline call waiting lists for me.

18 marca 2021
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Odpowiedź od Tots Too

Dear Leigh

Thank you very much for the lovely review. We are delighted to hear you've had a good experience and thank you again for booking with us!

Best regards
Tots Too team

Oceniono na 5 z 5

We can’t thank the Tots Too team enough

After having to cancel our 2020 tots too summer holiday and our deposit fully refunded straight away, we decided to book a Christmas break to the Maldives naïvely thinking Covid would have run its course by then. Deborah spent considerable amount of time providing us options for resorts and flights, taking into account our requirements. Unfortunately the chosen resort closed due to Covid quite late in the day but Debra was on it immediately with further options. By this stage we were very nervous that our Christmas break wasn’t going to happen. Fortunately Deborah, always reachable on phone and email, was monitoring all the travel restrictions and gave us excellent advice but in the end got us there. We have never appreciated a holiday so much. The result was spot-on what we asked for, all transfers were seamless and excursions all booked for in advance. This meant all we had to do was relax and enjoy. we can’t thank the Tots Too team enough.

11 marca 2021
Oceniono na 5 z 5

Excellent help and very efficient

Excellent help and very efficient.
Would highly recommend booking with totstoo

6 marca 2021
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Odpowiedź od Tots Too

Dear Skye

Thank you so much for taking the time to review our service. We are delighted you choose to book with Tots Too and look forward to looking after you and your family :)

Best wishes, Team Tots Too

Oceniono na 5 z 5

Extremely helpful and professional…

Extremely helpful and professional advice as always.

5 marca 2021
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Odpowiedź od Tots Too

Dear Gareth

We are delighted you chose to book with us again and are pleased to be looking after you all for your summer holiday.

Best wishes from Team Tots Too

Oceniono na 5 z 5

Great advice & super helpful we gave…

Great advice & super helpful we gave our requirements & got a quick response we’re very excited about our holiday

26 lutego 2021
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Odpowiedź od Tots Too

Dear Holly

We are delighted you chose to book with us again and are happy to be looking after you all for your October escape.

Best wishes from Team Tots Too

Oceniono na 5 z 5

We have used Tots Too now for many…

We have used Tots Too now for many years. Every suggested accommodation has been to an exacting standard that removes the pressure and stress of picking the wrong hotel!! Having been there, being given that confidence before you go makes going on holiday with nippers a lot easier, and for me that is the value right there.

If there are doubt or points to pick up on time on the phone is freely available to provide the detail needed (and you are never put on hold!!) Plus, if they don't know (which they 99% already will), your answer will be found and provided.

Also help ahead of time with restaurant bookings and room requests really do help, as do the relationships that Tots Too have with the hotels, as we've had some really good upgrades for no reason. Availability seems to always be good even in really popular accommodations and cost wise too, i don't think you pay a premium compared to if you searched and booked yourself.

We've been given some great ideas and also booked at the very very last minute with Tots Too when a holiday seemed way too late to arrange - and each time it's been spot on.

All in all just a really positive experience each time which we consider a rarity in most industries, let alone travel!!

5 stycznia 2021
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Odpowiedź od Tots Too

Dear Chris

Thank you so much for taking the time to write us such a lovely review. Its comments like these that keep us inspired to do what we do, especially in such challenging times.
We also greatly appreciate your loyalty to Tots Too and look forward to sending you and your family on many more lovely holidays :)

The Team at Tots Too

Oceniono na 5 z 5

First-class service

First-class service! Deborah and her team went beyond the call of duty (over the busy Christmas period, working 24/7 it seemed) to ensure that we had a fantastic trip to Antigua. She also helped us seamlessly extend our holiday days before we were due to return. I can't Tots Too enough and will be contacting them for our next adventure.

4 stycznia 2021
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Odpowiedź od Tots Too

Dear May,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to have been able to get you guys away and look forward to helping you with your next family holiday.

With best wishes from all of us at Tots Too

Oceniono na 5 z 5

Tots Too. A must when travelling with or without children.

We used Tots Too for the first time in March of this year and were so impressed we didn’t hesitate to use them again in November. Deborah and her team were so incredibly helpful and efficient. March was our first long haul holiday with our baby daughter so we really appreciated their in depth knowledge of the various resorts we were considering. Their recommendation was spot on so much so that we returned to the same hotel in November. They knew exactly which room to book and took care of all essentials from booking the appropriate seats on the plane to the car seat on arrival to all the correct baby kit in the room.
When it came to booking our holiday in November I did not hesitate in contacting Tots Too. Within a few hours of emailing them our hotel and flights had been reserved ( all of this on a Friday night) With the curve ball of a travel ban suddenly thrown at us, Deborah and her team moved quickly to ensure we could fly before the ban came into effect. I knew once we were out there that I could trust Deborah and her team to provide us with the correct advice, back up and support if needed. Once again they did not disappoint. When we got wind that BA were cancelling flights back to the UK we called Deborah who had already reserved us on a couple of flights giving us various options but also the peace of mind that we would get home. All of this was done with the minimum fuss and maximum efficiency.
I would not hesitate in recommending Tots Too - with or without children. I will be using them for all our future holidays. Not only are they a company you can trust but one that provides a highly personalised service all delivered by incredibly friendly, experienced and professional staff.

11 grudnia 2020
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Odpowiedź od Tots Too

Hi Lisa

Thank you so much for taking the time to write a review, it is so great to hear all this lovely feedback! We also very much appreciate your loyalty and support to our business which has been even more important to us this year. We look forward to looking after you and your family again. With best wishes from all of us here at Tots Too x

Oceniono na 5 z 5

Fantastic and friendly service

Deborah and her team were incredibly helpful in finding us a last minute package with fairly particular requirements, but open to suggestions worldwide! They worked hard to put together a package that worked for us and within our budget.

30 listopada 2020
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Odpowiedź od Tots Too

Thank you very much for the lovely review! We are very glad to hear you've been happy with our service and we very much hope to look after your holiday arrangements again!

Best Wishes
Tots Too Team

Oceniono na 5 z 5

If you can't see the hotel you really…

If you can't see the hotel you really want to go to on their website,TOTS TOO will try their very best to book it for you!.
Been using them for 10 years now, never disappoint.

25 listopada 2020
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Odpowiedź od Tots Too

Hi Claire

Thanks so much for taking the time to review us, we are delighted to be looking after you and your family again. Emma and the Tots Too team

Oceniono na 5 z 5

Tots too are amazing

Tots too are amazing. We have booked our last three holidays with them and will continue to do so. The service you get is first class!

20 października 2020
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Odpowiedź od Tots Too

Hi Adele

Thanks so much for the lovely review, it is much appreciated. We love looking after you and your family and look forward to sending you somewhere lovely again soon :)

Tots Too x

Oceniono na 5 z 5

Great travel agents

Great service, and really helpful with changing are trip in this complicated time. Also very informative as to what forms we needed for our trip. Booked a lovely vacation

18 września 2020
Opinia niezależna
Oceniono na 5 z 5

Above and Beyond!!

Thank you so much for the above and beyond expectations service we have had from you. Even when our plans changed at 10.30PM!! Deborah was still answering emails to sort out our problem. I couldn't be happier and will be back next year! Thank you Jo, adam, Harry and Archie xx

28 lipca 2020
Opinia niezależna
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Odpowiedź od Tots Too

Dear Jo,
Thanks so much for taking the time to review our service, this is really important to us and we value the feedback.
We hope to look after you and your family again in the near future.
Best wishes, Deborah and the Team

Oceniono na 5 z 5

Excellent

Totstoo never fail to find me and my family a brilliant holiday. Even due to the virus and setbacks I feel confident and reassured booking with them, especially with a 4 month old! Would definitely be first choice.

14 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Incredibly kind and supportive during…

Incredibly kind and supportive during this difficult time. They went above and beyond to accommodate us and the changes enforced to our plans due to Covid. We always felt that Tots Too and its Managing Director (Deborah Barnett) in particular truly cared and wanted us to have the best holiday possible.
We would wholeheartedly recommend Tots Too. A quality company with a quality philosophy.

9 czerwca 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent service from the team at Tots…

Excellent service from the team at Tots Too . Knowledgable and addressed all my concerns re travelling with our daughter .

Mrs R B

21 lutego 2020
Opinia niezależna
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Odpowiedź od Tots Too

Thank you very much for taking the time to leave us a review. We are delighted you had such a great experience and we very much hope to look after you and your family again.
Jennifer and the team at Tots Too

Oceniono na 5 z 5

Enormous thanks to Deborah and her team…

Enormous thanks to Deborah and her team who put together a fantastic holiday for us. From the moment we spoke to her, she gave us great advice and helped us to book a magical holiday in the Maldives. We wouldn't hesitate to recommend her. Thank you!

5 stycznia 2020
Opinia niezależna
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Odpowiedź od Tots Too

Thank you very much for taking the time to leave us a review. We are delighted you had such a great experience and we very much hope to look after you and your family again.
Deborah and the team at Tots Too

Oceniono na 5 z 5

Thoughtful and responsive staff who really knew what I needed

Booking my first resort type holiday ever, with my first baby, 1 year old. The staff at Tots too have experienced the holidays I’m looking at themselves with their little ones - which makes a world of difference. They were incredibly responsive and helpful and thought of things I hadn’t.

2 grudnia 2019
Opinia niezależna
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Odpowiedź od Tots Too

Thanks so much for taking the time to review our service. We are delighted you chose to use us for your first holiday with your baby! We look forward to looking after your family for many more journeys.

Oceniono na 5 z 5

Fabulous!

First holiday with our baby boy! Everything was taken care of, we had a child proof gorgeous sea view hotel, and all the little stresses taken away.

Thank you Tots Too!

1 grudnia 2019
Opinia niezależna
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Odpowiedź od Tots Too

Thank you so much for taking the time to review us. We are delighted you chose to travel with Tots Too for your first family holiday and we look forward to taking care of you again! Emma & the team

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