Brilliant service from Martin who resolved a problem re tiles damaged during delivery. World class product at a great price too. Won't be going anywhere else form tiles in future.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they... Zobacz więcej
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Zobacz więcej
Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer... Zobacz więcej
Informacje dotyczące firmy
- Sklep z glazurą
- Wyposażenie łazienek
- Sklep dla majsterkowiczów
- Materiały podłogowe
- Sklep z artykułami domowymi
O Total Tiles
Napisane przez firmę
Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.
Dane kontaktowe
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Zjednoczone Królestwo
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
Delivery was quick although 4 tiles were broken. Customer service picked up the phone straight away and was all sorted very quickly
18 czerwca 2026
Sorry but very disappointed this time
Sorry but very disappointed this time! I’ve been using them for years but order 2 separate samples & they both came broken in 2 separate deliveries. If I pay for a full size tile sample that is what I want.
Normally I don’t even look on other companies websites i just buy off Total Tiles. Please fix the problems & I will be back.
17 czerwca 2026
Odpowiedź od Total Tiles
Thank you for your review and for being such a loyal Total Tiles customer. We are so sorry your sample tiles arrived broken and have taken your feedback on board — we hope to welcome you back soon.
Thankyou
Michelle
Great quality
Great quality, authentic looking tiles.
Looking forward to buying them once we’re ready.
10 czerwca 2026
Odpowiedź od Total Tiles
Thank you so much for your review. We're really pleased you like the tiles and we look forward to hearing from you when you are ready to order. We're here to help every step of the way.
From ordering to delivery the tiles
From ordering to delivery the tiles, the service was brilliant. The team in the office were excellent at helping me with the ordering and the notifications of delivery were spot on. Thank you and I highly recommend this company.
9 czerwca 2026
Odpowiedź od Total Tiles
Thank you so much for your wonderful review! We're delighted to hear that everything from ordering to delivery went smoothly and that our team were able to help make the process as easy as possible. We look forward to welcoming you back for your next tiling project.
Gave us good advice on product…
Gave us good advice on product selection. Prompt delivery. Very happy with the finished now clean slate toled floors.
16 czerwca 2026
Very helpful …
Actually got through to a advisor(which is hard these days)in total tiles and he was very helpful and put me at ease when the extra tiles I wanted was in stock
Thanks
9 czerwca 2026
Always great service
12 czerwca 2026
Excellent customer service
Ordered the tiles and they came very quickly and no damage via pallet.
When ordering more they kept on breaking during delivery by DPD. However, Charlie Phillips was on hand to help and ensured a quickly re delivery.
17 czerwca 2026
Opinia niezależna
Brilliant price
Brilliant price, great product, amazing customer service and delivered bang on time. The driver was really friendly and helpful to place the pallet where I needed it. Bought tiles from them before and would do again and highly recommend this company
3 czerwca 2026
Quick service and dealt with a broken…
Quick service and dealt with a broken tiles very quickly 😕 thanks again for your help David
7 czerwca 2026
Odpowiedź od Total Tiles
Hi David,
Thank you for your review. We are sorry to hear some tiles arrived damaged but are pleased we were able to resolve this quickly for you. We pride ourselves on our customer service and hope to welcome you back again soon.
Many Thanks
Michelle
Great value tiles
Great value tiles. Good communication by giving tracking information. Good online ordering experience, quick and simple.
Would buy from Total Tiles again and highly recommend to all.
8 czerwca 2026
Ordered tile samples arrived promptly.
Ordered tile samples which arrived promptly. Great to be able to order samples to see the colours in situ.
6 czerwca 2026
Undoubtedly the number one tile…
Undoubtedly the number one tile supplier across the United Kingdom, they provide a fully comprehensive range of tiles spans diverse materials, aesthetic effects, structural formats, and specialised finishes engineered to meet specific domestic and commercial requirements.
You can always find a diverse selection tailored to specific room requirements, sizes, finding the perfect intersection of low cost, high quality, and long-term durability.
29 maja 2026
Odpowiedź od Total Tiles
Thank you so much for such a kind and thoughtful review. We are incredibly proud of the range we offer and work hard to ensure there is always a tile to suit every project, style and budget. It is always wonderful to hear that our range and service are making a real difference to our customers projects. We look forward to welcoming you back soon.
Many Thanks
Michelle
Porcelain tiles
The tiles all arrived undamaged , although I paid for express delivery there was a problem with the courier service they used. They refunded the additional money that I'd paid but still managed to get the tiles on site when I needed them for. Would definitely recommend.
4 czerwca 2026
Jack saved me!
I'd been let down elsewhere after out tiles were on back order for 2 months, and then I came across Total Tiles and dealt with Jack.
His communication from the start is crystal clear and comes back to you quickly. He arranged multiple samples and also checked to see if they'd arrived. He's come back with a great price and quick delivery.
The job has been saved!
10 czerwca 2026
Opinia niezależna
Odpowiedź od Total Tiles
Thank you for your review, we really appreciate it and are so glad to hear of your positive experience with Jack and that you got the tiles you needed. We are always here to assist with your tiling projects.
Many Thanks
Michelle
Great prices and delivery turnaround
Great prices and delivery turnaround.
Love my new tiles for the fireplace chamber .
1 czerwca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.