Totalfitness Recenzje 

333
Wynik TrustScore: 1.5 na 5

1,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I’ve been a member for 22 years - when the Altrincham one first opened it was nice - they used to make you wear swimming caps. Last 10 years gone downhill. Like everyone says, No point in moaning - s... Zobacz więcej

Oceniono na 2 z 5

My annual membership expired 31st July 2026. I went to renew 1st August having been away on summer hols and was told I had to pay £25 rejoining fee… Sorry. Computer says no….. I’ll join gym group with... Zobacz więcej

Oceniono na 1 z 5

The staff at the Wirral branch are fantastic and this review is no reflection on them! I’ve been a loyal member for over 15 years and I’ve just noticed without any warning my membership fees increased... Zobacz więcej

Oceniono na 2 z 5

Total Fitness Whitefield - Spin drier in gents showers has been removed "for repair" for over 6 weeks now. Steam room suffers from an acute lack of steam. Showers on the right hand side suffer from al... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

333 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(333)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 45

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic fitness club.

Fantastic fitness club.

Really cant fault it.

Johnny in sales was brilliant explaining the membership options.

Liz the lifeguard was fab,
She saw i was being a bit cautious on my trial visit following a really bad accident and starting rehab.

She asked if i was ok and needed any help with anything.
It meant a lot.
She was so amazing.

After my trial i had no hesitation joining for 12 months for £69.00 a month which is very reasonable for what you get.(especially compared to other places)

Really cant fault total
fitness wilmslow.

Give it a try.

They offer no obligation free trial.

30 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Joined total fitness when moved to the…

Joined total fitness when moved to the area but for the price of £50 I am very disappointed. In lincoln it is so over subscribed you can rarely get a class in the evening or aqua during the day despite trying to book within 5 mins of booking opened.
The place is very dirty, mats look and smell like they never cleaned..despite asking time and time again I never got my induction or free 1 2.1.. or shown around.
Many of the helpets are very rude and look at people if my age wirh disgust as though we should not be at a gym..tried to cancel membership after a year but you have to give 6 weeks notice

30 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Distressing experience …

My husband and I joined TF Walkden about 18 months ago. We did lots of swimming Soon after my husband suffered from repeated severe ear infections and I suffered from repeated water infections. My doctor suggested we might be catching these infections from the swimming pool. We stopped swimming and no more infections.
We stopped our standing order when our time was up and as we were sent demands for payment regularly we repeatedly emailed to say we had cancelled the membership.
Now we have received a demand from a debt collector for nearly £300 as apparently you are supposed to cancel in writing.
We are pensioners and after a lot of distressing interaction with TF have reluctantly paid them for peace of mind
Be very wary of this company
HOWEVER after submitting the above I decided to email the chief executive, not really expecting a reply.
Within 2 hours I had a reply, very apologetic, agreeing to refund all the costs except one month cancellation fee!!
What a different approach, recommend everyone take the same approach.

9 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Avoid

Avoid. Not recommended. Men's toilets are absolutely discussing and in the men's shower there is black mold pretty much everywhere. My experience when trying to cancel my membership has been long and drawn out. My payments should have stopped in May but this didn't happen. I contacted them and was told it'd be sorted. It wasn't. They took payment again in June. After more emails and calls I was told a refund of two months had been actioned and my membership cancelled. In July they took payment again. No refund. After another call I got July refunded but am still waiting for May and June. Again I've been told it'll be sorted so let's see. I feel there is no respect for their customers.

8 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Disgusting treatment of worker who’s just retired

A lady retired after 18 year service at the Prenton Merseyside branch, she got absolutely fk all when she left, this company is a disgrace, I am not renewing my membership, I’m not the only one, how the hell she stayed for that long on the pitance she got I don’t know, good luck to her in her retirement, she’s a loverly lady and hand on heart she was the best grafter there

4 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Seen the rest, Shay is the best

Seen the rest, Shay is the best, Ex Manchester United, Newcastle, Marseille’s, Sienna Trainer who could you find better. So knowledgable so considerate a must to keep you in shape or fix most conditions.

1 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

The showers are utter grim

The showers are utter grim, filthy, cubicles are slimy to touch and covered in other people's hair

The number of people who jump straight from the sauna into the pool without using the showers to rinse off is utter gross!

The classes are good

Gym equipment is great

Overall, it's so overpriced for the quality of the pool area

Pool is closed so so so often it's a nightmare really

11 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Chester TF

Chester TF. Pool today more rank than usual, verging on health hazard. Shower then cold & reception found it all funny. Is this really what I pay for??
Disgraceful & some customer service training is required

3 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Wish I could give less than 1 star!

I have tried to cancel my membership as I moved away from the Area over 10 months ago now.

terrible customer service, app won't let me log in and on hold for ages without success.

I cannot cancel with my bank as they have set it up in a clever way apparently.

AVOID!

3 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

The pool is absolutely filthy

The pool is absolutely filthy. The women’s changing room is actually ok, quite clean. Then the walk though to the pool is filthy by the showers, the floor looks like it is never cleaned with huge build ups of hair on the floor. The baby pool is the worst, I enjoyed swimming in this pool as it is heated however I started to notice it never gets cleaned. Whether there is something wrong with the filter I don’t know? The plasters that are on the bottom of the pool in both the baby pool and the normal pool are left there for literally weeks. To the point where I avoid going for weeks and after 3-4 weeks of avoiding, I go back and the same plasters are still in the pool. There was the same piece of wet tissue on the side of the baby pool for around 3 weeks. People wear swimming shoes from the changing room and walk into the pool and swim with them on, bringing hair and filth into the pool from the floor outside that doesn’t get cleaned. This shouldn’t be allowed. Also the staff wear dirty trainers around the pool that they clearly wear outside and bring dirt into the pool area. There are signs saying no outdoor shoes yet apparently this doesn’t apply to the staff who are constantly walking in and out of the main reception to the pool area.

20 maja 2024
Opinia niezależna
Oceniono na 2 z 5

Expensive & dirty/no soap &the shower sensors are PAIN in the neck

This review is about the male shower in Total fitness in Chester:
The showers are always dirty, if you don't use slippers, you get fungal infection in your toes (alethic foot) within a day.
The Sensors in the showers are PAIN in the neck. they gives you small amount of water then you have to shiver for a minute before it starts again for few sec. and then another minute waiting for water and so on. They can reset the sensor or change to another system but the wont!!!. Having a shower is a real poor experience in this setting
The soap containers are empty most of the time.
The sauna in male shower is off lots of the time.
It needs change of management.
We deserve better gym in Chester

27 maja 2024
Opinia niezależna
Oceniono na 2 z 5

Total Fitness Whitefield

Total Fitness Whitefield - Spin drier in gents showers has been removed "for repair" for over 6 weeks now. Steam room suffers from an acute lack of steam. Showers on the right hand side suffer from alternating hot/cold water supply - clearly faulty thermostatic mixing valve. Walls and cubicle panels in showers are filthy and collecting grime. Same in the shower area near the "steam room". General neglected aspect - poor maintenance / management.

14 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

So glad I joined total fitness bolton…

So glad I joined total fitness bolton had my induction by Wayne and he's been my rock and inspiration all the way through my journey so far he has gone above and beyond to support me and continues to encourage me into achieving my goal x

1 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Avoid, £576 debt collection after non-commitment membership cancellation. Scammers

Avoid! I joined this gym on a non-commitment membership for 2 people. After trial sales person said I could cancel anytime. It was Aintree branch. I joined for pool and only attended a few times but the pool was always dirty at the bottom and in disrepair around the edges.
I cancelled via app, but then it disappears, what a surprise. I cancelled my DD as it’s over approx £100 for joint membership.
They have still tried on a number occasions every month to take money out of my bank after cancelled. And now sent a debt collection agency for 4 months membership?! So much for no commitment, cancel anytime. I’m furious, such a scam. Requesting payment £576.00!!!
Absolute disgrace of a company.
Dirty pool, bad hygiene and false sales, mid-selling, don’t show t&c and sign on tablet. Don’t be fooled.
Never had such a bad experience from a gym before and payment problem.

20 marca 2024
Opinia niezależna

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