Second Purchase arrived today. Both times now my orders came well packed and in a timely manner so I will no doubt be shopping there again.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Trust and confidence in the product helped me make a decision to purchase. Affordable and efficient tools, like this, keeps road tyres correctly and accurately inflated, wearing well, and above all sa... Zobacz więcej
I first looked on Ebay and was attracted to the product. I then found your website a bit by accident and thought I would support a local business. Your website said that with the special postage it... Zobacz więcej
Please avoid this scam company. Sent a faulty unit and refused to refund unless we paid excessive shipping to return it. Since we don't want anything to do with this brand, we just wanted a cash r... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
topto.com.au is an Aussie online retail store aims to provide customers an easier, faster and more direct way to reach for quality products at attracting wholesale price.
Dane kontaktowe
5 PERCY STREET, 2144, AUBURN, Australia
- 1300 086 739
- info@topto.com.au
- topto.com.au
3,7
Średnia
265 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Paid for 1 to 2 days dilvery it took 5…
Paid for 1 to 2 days dilvery it took 5 after I had to contact them and no refund on postage
14 września 2025
Good communication,quick response.
19 września 2025
Demolition.The experience for making the purchase…
The experience for making the purchase was fine and I know your products so I am happy with the quality of any product I may purchase. BUT. It took you a week after my purchase to ask me to confirm my purchse before you processed the orders and I am in need of the Demolition drill as a matter of urgency, so I was a little disappointed in the service this time round.
12 września 2025
Monika Drill
It worked well how I wanted it and it was easy and light to use and hold which was great.
9 września 2025
Missing order
Put an order on the 18th of August, no confirmation email, no tracking number, no response from email, nobody pick up phone calls, it was my daughter’s birthday gift, I ordered a week before and still missed out. Extremely disappointed 😞
18 sierpnia 2025
Opinia niezależna
Dont reply to emails. Don't send you items you buy.
Haven't replied to my email asking where my items are. Items where not sent. No invoice or communication. Took my money and don't seem to care. Can't reach anyone via email. The shop app isn't helping ither. Left in the dark and very unhappy 🙁.
16 sierpnia 2025
Good experience and customer service
19 sierpnia 2025
It's too soon for a review
I have bought tools from Topto before, so I know that they are a reputable company and my items will be delivered. The only issue I have is that a request to provide a review arrived prior to me receiving confirmation that my payment had been received. Been two days now and still no confirmation that my order has been received or information about expected delivery time.
18 lipca 2025
Odpowiedź od topto
Dear Customer,
Thank you for your honest feedback and we truly value your trust in Topto. Regarding the review request, we understand your concern. We never actively prompt our buyers for reviews, so it may have been an automatic request generated by the system. We're also sorry to hear that you haven't yet received confirmation of your order, this is certainly not the experience we aim to provide. Please rest assured we’re looking into it, and you'll receive an update shortly. Thanks again for your patience and continued support.
Topex and their supplier Topto tools…
Topex and their supplier Topto tools are one of the best trading entities out there.
12 czerwca 2025
Very happy with the battery form…
Very happy with the battery form factor, this is the same as the Aldi branded Xfinity. I'm also happy with the price I got this line trimmer for. Thumbs up.
30 maja 2025
Perfect tool for cutting foam
Perfect tool for cutting foam. So much easier than a knife. I received the item super fast.
25 maja 2025
NO express delivery was made as…
NO express delivery was made as requested, still witing as it was to be 1-2 business days????
7 maja 2025
Odpowiedź od topto
Dear Customer,
We apologise for any inconvenience this may cause you.
After our inquiry, your package was sent by “Express Post”, please check the pictures in the attachment.
Many thanks for your cooperation.
Kind regards,
Topto Customer Care Team
*Missing a couple of items, zero customer service
*Missing a couple of items from the Combo deal bought online. So that is -2 stars rating.
*Low quality cardboard box packaging resulting in a rip to the side. -1 star
*No phone numbers to call to follow up this problem and the number listed here doesn't work. Check ABN it is operating under the same business as TOPEX and their phone number just rings and goes to voice mail. -1 star.
*Overall disappointment therefore I'll take off another.. -1 star
So, because I received my package on time I'll give it a 1 star rating.
29 kwietnia 2025
Opinia niezależna
Odpowiedź od topto
Dear Customer,
We apologise for any inconvenience this may cause you.
We have already reissued the necessary parts for you
Many thanks for your cooperation.
Kind regards,
Topto Customer Care Team
It was easy to place my ordered
It was easy to place my ordered. It’s just what I was looking for. The only thing I question is that I was charged for shipping when they said it was free shipping.
2 kwietnia 2025
Great service short delivery time and a…
Great service short delivery time and a great product.
Ricky Sinclair.
18 lutego 2025
My first time shopping with Topto and…
My first time shopping with Topto and it was a good experience. Item arrived quickly and was exactly as described. Very Happy.
14 stycznia 2025
Doświadczenie Trustpilot
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