Their support channel is broken completely. I have tried to contact their team via three channels: 1. Support email (essentially a black box - nothing comes back from there) 2. My relationship ma... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The best thing about Topmate is it's user experience, I love how smoothly their website work. You never feel when your work got done. Along with that the mentors on the platform are really impressive.... Zobacz więcej
I had a very disappointing experience with Topmate. I booked two sessions with experts through the platform and in both cases, the experts did not show up and did not respond to messages. T... Zobacz więcej
Update: Payment eventually came through nearly 2 weeks after the session. The issue was resolved but the timeline is something to be aware of as a new creator on the platform I set up my ment... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Topmate enables creators, influencers, experts, and professionals to offer and monetize their expertise through 1:1 calls, webinars, package bookings, queries, and selling digital products. A free, seamless, and beautiful way to let your network connect with you & build lasting relationships.
Dane kontaktowe
548 Market St PMB 30073, 94104, San Francisco, Stany Zjednoczone
- support@topmate.io
- topmate.io
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Maybe okay, but experts are already too busy with their lives they hardly come to a session
Well maybe it has real people. Maybe they are good, maybe they can really help you, some are even doing it for free. But the thing is they hardly arrive on sessions, you prep yourself for a mock, you skip everything else, trying to make your day like a real interview and they dont even attend, or they keep rescheduling it. But its so hard to actually find someone on time, I have tried sending a pre session email communication to bring it to their attention, but apparently all of them read their emails after the session time is over.
Booked a meeting with an expert
Booked a meeting with an expert, who never turned up. I tried to get the issue resolved and the only thing I got is an automated response saying we will resolve it in 7 days. This been going on for 3 weeks now, I haven't heard back from the expert or topmate. Quite easy to take someone's hard earned money and be incautious about it.
Worst customer service but cofounded responded
The customer service is absolute shit but i contacted the cofounder and he cleared my payouts but i am disappointed by how they treat the people who pay them and should reconsider their thoughts as their software is already done and if they focus on appearing that they respond it would be great as it took me more than 10 days for them to say that i need to verify my details. The only reason i rated 5 star because i contacted the cofounder through instagram and he took care of my issue. Please work on your customer care as thats very important aspect of your company and not your software.Charging 12% cut and such customer service means you cant keep your clients.
Took 500 Rs for one-one session
Took 500 Rs for one-one session. App is not friendly, got a message for rescheduling of meet and since then no contact and the expert didnt join call. Its a bullshit app and customer support also doesnt help, genuinely such scamming applications should be publically exposed.
I purchased analytics interview…
I purchased analytics interview preparation kit
But not much information in that kit
Experts never join the call or…
Experts never join the call or rescheduling all the time ..very bad experience
Expert don't join calls...
I have tried this platform 3-4 times and everytime I booked a call the expert doesn't join. This is the real problem with this platform. Experts just then reschedule the call or we get refund after 7 days. This is frustrating and waste lot of time.
Bunch of SCAMMERS they took my money
Bunch of SCAMMERS they took my money, blocked my account and they refuse to reply to my emails. please be careful
Great Platform with Smooth UI, but Withdrawal Delays
Everything about the platform is great – the website UI is smooth, and the speed is perfect for a digital seller.
The only issue I've faced is unresponsive customer service and significant delays in withdrawals. However, the co-founder assured me that after my account verification, I won’t face these problems moving forward.
Account Closed Without Payout – Unreliable Service
SCAMMERS !!!
I had been using Topmate for a while and recently requested a withdrawal of $6 on 30-31st August, which according to their policy should have been processed within 7 days. However, I never received the amount, and despite reaching out to their support team multiple times, there was no resolution.
To make matters worse, they have now closed my account without any explanation and have refused to release my pending amount. I also had $24 more in my account, which I intended to withdraw, but now it seems I have lost access to my funds entirely.
This is highly unprofessional, and I no longer trust this platform. I would not recommend Topmate to anyone looking for reliable service or timely payouts

Odpowiedź od topmate.io
I would give the -5 stars if I could
I would give the -5 stars if I could. They sell mis -advertised junk. Their "mobility scooter" is a toy. They want me to spend $100 to ship it back. They sell through Walmart. Avoid BOTH places.

Odpowiedź od topmate.io
Avoid Topmate.io
Avoid Topmate.io - Terrible Experience, Account Closed and Money Taken Without Notice
Avoid Topmate.io - Terrible Experience, Account Closed and Money Taken Without Notice
I recently had an awful experience with Topmate.io, and I strongly advise against using their platform. They closed my account without any prior notification and took approximately $3,000 USD from me. It's infuriating and highly unprofessional.
Here are the issues I faced:
Account Closure Without Notification: Topmate.io closed my account suddenly without any warning or explanation. This is unacceptable for any platform that handles users' money and sensitive information.
Money Taken: They took about $3,000 USD from my account. Despite numerous attempts to contact their support, I received no response or resolution.
Fake Reviews: Be aware that many of the positive reviews about Topmate.io are likely fake. My experience was far from what those reviews suggest.
How to Report Them:
In the USA:
Internet Crime Complaint Center (IC3):
Visit the IC3 website
File a complaint by providing details about the scam.
In India:
CERT-In (Indian Computer Emergency Response Team):
Report the scam by sending an email
Include details about the scam website and any supporting evidence.
Payment Gateways Used by Topmate.io:
Topmate.io uses Razorpay and Pine Labs as their payment gateways. If you were affected, report the issue to these banks:
Razorpay:
Visit Razorpay Support: razorpay support
You can also reach out to them via email mentioned on their website
PineLabs:
Visit Pine Labs Support
You can also report your issue via email mentioned on their website
I hope this review helps others avoid the same terrible experience I had with Topmate.io. Be cautious and report any fraudulent activity to the appropriate authorities.
This company is really Doing scam
This company is really Doing scam . I requested a withdrawal and they said that I will get my money within one week but yesterday almost one week completed and they just blocked my account and Said that for High risk they blocked. Now who will give 2k+ rupees
I just hate their team very rude to mens and small creators.
I just hate their team very rude to mens, they just use womens in front of their landing pages, all they want to do is business in india sitting in other country.
better use calendly a professional platform.
Easy to use and in touch with customers
As there is always room for improvement, it is 4/5. Easy to navigate platform, integrations, analytics, systems, and follow-ups.
The only thing I would change right now is to offer professional design options for corporates.
Topmate is one of the best platform for…
Topmate is one of the best platform for helping people quick & easily. Where you can provide your any kind of service with much more customization. I perosonally like it because I can express and show my skills to others in terms of helping geeks. Thanks Topmate :)
Just haven't been using Topmate
Just haven't been using Topmate. It's so focused on Indian users, as a North American, I find that it's not supportive
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







