TopCat Window Blinds Recenzje 183

Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love my new blinds! I contacted Topcat Blinds and arranged measuring, Tony arrived the next day and was friendly, knowledgeable and helpful. My blinds were installed a couple of weeks later. Tony ke... Zobacz więcej

Oceniono na 5 z 5

My experience with top cat blinds was easy and very informative. Stuart was very helpful in helping us pick the best blinds for what we were looking for. Blinds were fitted just over the 7-10 days bu... Zobacz więcej

Oceniono na 5 z 5

Thanks to Stuart who came out to measure up for my blinds. He was very helpful and helped me choose my new blinds. Very knowledgeable. Scott who came to fit my blinds was also were helpful. The instal... Zobacz więcej

Oceniono na 5 z 5

From start to finish dealing with the guys at Topcat has been seamless. From Dale, Tony and Stewart who dealt with the pre-fit through to Scott who completed the fit all absolute gentlemen. Very... Zobacz więcej

Informacje dotyczące firmy

  1. Projektant wnętrz

Napisane przez firmę

Top Cat Blinds are based in Central Scotland. Here you’ll find the perfect window blinds or curtains in our extensive range of fabrics and colours to make sure your home looks great! We take a great deal of pride in ensuring all our customers receive the very best service and value for money and best of all we never charge for quotes or installation! We have an extensive range of quality products with prices to suit everyone’s budget. From traditional to contemporary, our huge collection of blinds are available in an array of fabrics and styles complete with accessories and fittings to suit your requirements. As all our blinds can be customised to match your existing window precisely you are sure to find the perfect blinds for your home or office.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

183 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Oceniono na 5 z 5

I have always used top cat blinds

I have always used top cat blinds. Seen some negative reviews on here (which will always happen as people leave the negative but not the positive) so wanted to leave my good experience.
Blinds are perfect. I ordered just after Christmas and got my blinds installed a few weeks later. Quality is great and exactly what I asked for. Thanks top cat !

19 stycznia 2026
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

Thank you for your honest review, our team loves good feedback and to know we have helped someone love there home that little bit more

Oceniono na 5 z 5

Everything was smooth from start to…

Everything was smooth from start to finish.
The man who came and measured the blinds was great and blinds were fitted really quickly after I ordered . Great service and would highly recommend.

5 stycznia 2026
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

We try our hardest to improve from the mistakes of our past, reviews like this let us know that we are succeeding in just that. Thank you for your review

Oceniono na 5 z 5

Top notch service from Top Cat Blinds

We had Top Cat Blinds install roller blinds in 2024 when we had our kitchen renovated and were very happy with the service and quality of the blinds. We had our garage converted to a gym and office space at the end of 2025 and had Tony from Top Cat Blinds come out to see us at the start of January 2026 to provide a quote.

Their quote was significantly cheaper than other companies that we had received quotes from, and we knew they could match the blinds we had in the rest of the house, so we decided to go ahead with them.

About a week later, Scott came out and fitted the blinds. There was a slight issue with one of the blinds so he took it away with him, had it fixed, and returned a few days later to fit it.

Communication was good throughout, the quality of the blinds is great and we are very happy with the service we received.

Wouldn't hesitate to recommend to others.

I did read a few negative reviews on here and was a little bit unsure if I had made the right decision, but our experience first time around, and on this occasion has been great.

19 stycznia 2026
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

Thank you for your kind words, we have taken note of the negative reviews received and changed our internal processes to make sure we don't make the same mistakes again. Reviews like this let us know that these changes are making a difference.

Oceniono na 5 z 5

Whole house, new build Shutters

Ordered shutters for every room in the house, there was a wait for them as they were obviously getting custom made to fit my windows, but once they arrived they looked the business. What is it they say happy wife happy life and all that. Communication was mostly via WhatsApp which worked for me, questions and queries answered and though there was a few points that needed discussed it was an adult conversation that ultimately delivered what i was looking for. No problems

5 stycznia 2026
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

Thank you for your positive review, appreciated

Oceniono na 4 z 5

Communication could be better but brilliant company nonetheless

Ordered blinds through TopCat for a second time & although I wasn’t too pleased about the lack of communication from the point of sale to the point of delivery - they did reply quick to my email when querying my fitting date. I also ordered a week before Christmas so understand the holiday period put a delay on things so I was okay with the slight wait. Seen so many bad reviews on here that I felt compelled to write this one as I am pleased with my blinds and the service I received from the fitter was brilliant. I wouldn’t hesitate to use TopCat Blinds again. Got measured up 19th December and fitted 15th January.

15 stycznia 2026
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

Thank you for your honest review, we take on board your comments about communication being better and we are looking internally to see how best we make this happen. All feedback good or bad is welcome

Oceniono na 1 z 5

Scam of a Company

Purchased shutters from them which they advised would be a 12 week delivery and paid a £430 deposit. After 12 weeks i got in contact and was advised they would be another 4 weeks. After a further 4 weeks i was advised they were having supplier issues and would refund my deposit.

It has now been over a year and I haven't received my deposit even after weekly correspondance and failed promises.

The company has continually avoided returning my deposit ultimately scamming me and my family out of £430.

Purchase was in 2023 and only just come across these other similar experince reviews.

10 grudnia 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

Iain our records show that this was refunded, we worked hard to refund everyone that was affected at the time we were also affected.

Please reach out to us to discuss this matter because if our records are indeed incorrect we would be looking to resolve like we have with everyone else

Oceniono na 5 z 5

Straightforward experience

Hassle free, great fitting and product. Happy with the price.

Cheers!

20 października 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

And we are Happy with your review ... Thank You !!

Oceniono na 5 z 5

Great service

Great service. Good price. Excellent fitting.

11 października 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

And Excellent review, appreciated

Oceniono na 5 z 5

Great job

Came in date/time agreed. Scot did great job. Took old vertical blinds down and took away. Highly recommend. Bit worried after looking at some reviews. Can’t fault them.

6 października 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

We have fed your feedback back to Scott, he was so pleased he did the breakfast roll run ... so Thank you Mary :)

Oceniono na 5 z 5

was a previous customer of Top Cat so I…

was a previous customer of Top Cat so I never thought of reading reviews as I was happy with the service last time.I ordered and paid deposit for new blinds to replace existing ones Top Cat fitted for me many years ago. In the meantime i read the negative reviews about the company and was really alarmed, in the end job done to high standard and love the blinds, fitter was brilliant even took my old blinds away. So please ignore the negative reviews.

30 września 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

Thank you for showing trust in us, we appreciate your business and we appreciate your review

Oceniono na 5 z 5

I ordered blinds

I was an existing customer of Top Cat so I never thought of reading their latest reviews as I was happy with the service they last provided me, albeit some years ago. I ordered and paid for new blinds to replace existing ones Top Cat fitted for me many years ago. In the meantime i read the negative reviews about the company on here and elsewhere. I was worried I may have made a bad decision to return to Top Cat. But I have since learned the company have been in a transition period and have downsized since i last dealt with them. As a result of less staff members, my blinds took a bit longer than expected to be fitted. But the high quality is still the same as when they last provided my blinds. Good level of service at a very competitive price. Overall, I am very happy. I think the bad reviews came during their transition period, but they are trustworthy and provide a good service. So don't be put off by the bad reviews.

22 sierpnia 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

We appreciate your comforting words David, it was a tough time for us but now we are back better and stronger and aligned with our goal to give the best customer experience possible.

Oceniono na 1 z 5

Company promised the world and got no…

Company promised the world and got no were near it. First of the blind I ordered they couldn't get the colour I wanted. Then it took over three weeks to get them fitted and one was broken, it took them another to weeks to fix that. The owner said I'd be given compensation but months down the line still not got it. Have been in touch with them every week speaking to the owner, he sounds disinterested and as if he is being bothered. Have now given up. The date is approximate as the dates are now all starting to look the same. WOULD NOT RECOMMEND THIS COMPANY AT ALL.

24 kwietnia 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

We are sorry ... we were going through a tough time, we were carrying the world on our shoulders and we were at the coal face. We have got through it all now if you still feel there are matters to discuss please reach out to us.

Oceniono na 1 z 5

Beware

Beware! This company will rob you. They took money from numerous customers including myself last year but never informed anyone they were having cash flow and supplier problems. Subsequently, they never delivered the blinds or gave any customers a refund. They consistently lie and avoid calls.

17 maja 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

This is factually incorrect, yes we had cash flow and supplier problems, yes we took longer than we liked to pay everyone back, but WE DID pay everyone back when so many others were pulling down the shutters and running away with there customers money. That is not who we are and we apologise for your experience. Our records show you got your refund, if you still wish to discuss please reach out to us.

Oceniono na 1 z 5

TopCat Blinds & Home Solutions AVOID!

× update on what you have said, it is all well and good saying that but you ignored me for over a year and you most certainly did not pay my back any money so saying that isn't making yourself look anymore honest thank you were last time

TopCat Blinds & Home Solutions AVOID!! at all costs they are a bunch cowboys who will take your money. Would give 0 stars if that was possible.

Ordered in September 2024 paid a £300 deposit and told blinds would be 4 weeks. Excuses after excuses eventually came in December and brought a grey roller blind for my livingroom when I actually ordered a real wood venetian blind. Told I needed to pay up then they would have blind in within a week. We are now in may and still haven't recieved it every week promised its coming n doesn't appear. Asked for a refund 2 weeks ago nearly and still haven't been refunded absolute joke of a company they will take people's more looking you in the face and not give one crap. Also customer service is shocking.

1 maja 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

I know this is a while since this happened and we appreciated your candid response, the honest response to this was one of our largest suppliers had issues which caused us major product and cash flow problems. So much so it nearly took us under after decades of hard work serving customers loyally. we decided rather than roll over and die we would fight through the hard times and pay every single customer back every penny owed no matter how long it took us. I am really sorry it took so long but we did pay you it all back, if we had folded our loyal customers would have been left with nothing and that is something we could not have on our conscious. We have tackled our battles and we are now firmly out the other side stronger and better for the experience. You will notice that we are back to our 5 star service and again we can only humbly apologies for your experience, it is not what we aim to deliver and was well below the standards we set for ourselves.

Oceniono na 1 z 5

Poor poor customer care

I ordered replacement slates for vertical blinds in Nov 2024 however here we are going into April and still no slates.customer care is none existent as numerous calls you either can't get an answer or your told too busy we'll call you back which never happens. So disappointed as we have used them over the years and never experienced such poor service 😢

29 marca 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

Bridie we accept your criticism and cannot deny that we let you down in this instance. The truth is circumstances outwith our control seriously affected our business. We had a choice to cut and run or to baton down the hatches and fight to see another day.

We chose to fight, we put our own money back into the business to pay everyone that we owed there money back, we took our medicine and we did what we thought was morally right.

We are proud to say we have dealt with all that, we have come back stronger and I am pleased to say that we are back to our 5 star service.

If you are willing to give us another go as an old customer we will make it right. Though we do understand if you dont but please humbly accept our deepest apologies

Oceniono na 1 z 5

Avoid

Avoid avoid
Terrible carry on with this lot
Ripping people off

6 marca 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

Sorry ... we will do better

Oceniono na 1 z 5

Advice for those ripped off

Just want to advise people that I had an unfortunate time with this company and posted my review
My bank got my money back, I paid in full
The second company I got out after this lot, they told me top cats sizes were all wrong anyway
Manager is very rude and hangs onto your cash

So I see they are now in trouble, I did check beta house when I was in conflict with them and saw trouble was brewing

If you used your debit or credit card, speak to your bank and show evidence and they will get your money back

On Facebook you can access Scotland's scammers and or course trading standards and CAB

The company has branched out into home improvements, windows and doors and various other facets

Avoid 🚩 at all costs

Ps I went with select blinds in the end and they had the job from start to finish done in under 10 days, beautiful blinds, professional staff and much cheaper that TopCat

Be careful filks

13 marca 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

We can only apologise for your experience, all these issues have been resolved now

Oceniono na 1 z 5

Avoid at all costs!!

Avoid at all costs!!! Still chasing up blinds from before Christmas that were far too big for the window. Being fobbed off with shitty excuses and rude customer service. Happy to take hard earned money to provide the worse service I’ve ever had for blinds that aren’t even that great of quality! Never speak to an actual person as they never answer their phones. Just someone who is very rude through messenger. The only good thing was their fitter and he was helping me with information but unfortunately he left the company as they were just as bad to staff ! So god knows if I will ever get the new blinds that actually fit!!!!

10 marca 2025
Opinia niezależna
Logo TopCat Window Blinds

Odpowiedź od TopCat Window Blinds

We are sorry to hear this, however we cannot identify you from this post so cannot check if this was resolved. If you want to discuss please reach out to us

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