TopCashback is great! I’ve made several purchases through the app and haven’t had any issues receiving my cash back - always within the promised time frame.
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I thought it was just another scam but came highly reviewed on some sites so I tried it out. Nothing but easy, smooth, and trustworthy purchases so far and it's great to get an additional discount... Zobacz więcej
Whilst in a perfect world if order tracks you’ll be easily able to withdraw the funds, however if you’re like me - and have 1 claim (only one I've submitted) their customer service is basically non-ex... Zobacz więcej
Reakcja na opinię
Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.
Dane kontaktowe
4,4
Doskonała
313 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Top Cashback
They do have the top amount of cash back usually barring flash sales but they also have a lot of restrictions that can be a pain like affiliated products on Aliexpress which you have to check if the product gets cashback or not Shop Back are the same but the just won't give you cash back on the same products that Topcashback will so you have to check the items whichever one you use of those. Coupert gives less but will auto do coupons and they do not care which products you buy so you choose whichever you think is best I use all three lol but not all at once or you will get nothing, and emptying carts which if you lose connection on a big order can be a real pain think Woolworths groceries for an example.
14 lipca 2026
Opinia niezależna
Good cashback promotions and rates
13 lipca 2026
Opinia niezależna
System blocked my claim due to support's misleading advice! $120 stolen.
I placed an order for a gas provider switch in early May for $120 cashback. I contacted customer service immediately in May. Support explicitly told me the tracking was "Updated" & will be shown in my account after 19th May, also ask me not to do anything just WAIT. I trusted them and waited for the switch to complete. Now that the switch is successful, I checked my account and found NO tracking info.
I tried to submit a Missing Cashback Claim today, but the system blocked me, saying it’s been over 100 days. This is ridiculous! It is only because your support team misled me and told me to wait that I missed the system window. I have the email proof from your support in May and also emailed you the proof of my successful gas connection. Please have a senior manager look into this and manually credit my $120 into account
I have my support email and account info ready. Please contact me via Trustpilot's private message to resolve this
1 maja 2026
Opinia niezależna
Odpowiedź od TopCashback Australia
Hi Wendy,
Thank you for your feedback.
We're sorry to hear about your experience.
Based on the dates you've mentioned, if your transaction was made on 19 May, it has currently been 55 days, not 100 days. We just wanted to clarify this in case there has been some confusion regarding the timeframe.
We'd be happy to look into this for you. Please contact us at contact@topcashback.com.au with your account details and a little more information about the issue you're experiencing, and we'll be happy to investigate and assist you further.
We look forward to hearing from you.
Kind regards,
The TopCashback Team.
Very easy to buy gift card
Very easy to buy gift card, quick processing and fast payment transfer
10 lipca 2026
Opinia niezależna
Very easy to navigate site
10 lipca 2026
Opinia niezależna
I have been trying to make a booking…
I have been trying to make a booking through luxury escapes and get cashback but your website isn’t allowing me to book dates. I then went direct to luxury escapes and had no problem except that I could not earn cashback! Not very happy about this.
9 lipca 2026
Opinia niezależna
Odpowiedź od TopCashback Australia
Hi Narelle M,
Thank you for your feedback.
We're sorry to hear that you experienced difficulties when trying to make your booking through our site.
The TopCashback website simply redirects you to the retailer's website to complete your purchase. We don't control the booking process or the availability of dates once you've been redirected. If dates were unavailable after clicking through from TopCashback but available when visiting the retailer directly, this may have been due to a temporary technical issue or a problem with the retailer's website at that time.
We appreciate how frustrating this must have been, especially as it meant you were unable to earn cashback on your booking.
If you experience this again, we'd encourage you to contact us before completing your purchase directly with the retailer. We'll do our best to investigate the issue and, where possible, work with the retailer to resolve it.
Thank you again for bringing this to our attention.
Kind regards,
The TopCashback Team.
Discount user experience are good
9 lipca 2026
Opinia niezależna
Biggest scam.. use Shopback instead!
They are the biggest scam. Nothing ever tracks and when you put through a missing cashback claim.. they basically tell you that there is no record of you having clicked through to the retailers site which is the biggest BS. At the time I even carefully made sure I clicked through and used no coupons. Even more frustrating was that I decided to use Topcashback over Shopback because Topcashback had a measly 1% higher cashback. In hindsight I would've been better off sticking to a more reliable cashback program like Shopback.
So now I'll stick to Shopback where I've so far have generated over $10k in cashback because know all my purchases are actually tracked there. Unlike this piece of scam that topcashback is - waste of time and effort! Just go read the Reddit forums - everyone else have had the same terrible experience!
8 lipca 2026
Opinia niezależna
Odpowiedź od TopCashback Australia
Hi P S,
Thank you for taking the time to share your feedback. We're sorry to hear that you've had such a disappointing experience.
We understand how frustrating it is when a transaction doesn't track. We'd like to reassure you that TopCashback is not a scam. When a transaction fails to track, we submit a missing cashback claim to the retailer on your behalf. The outcome of that claim is determined by the retailer based on the tracking information they hold. If they advise that they have no record of TopCashback being the source of the purchase, we are unfortunately unable to award cashback that we have not received from them.
We appreciate that this may not be the outcome you were hoping for, especially when you made a conscious decision to shop through TopCashback. While we do everything we can to advocate for our members, we are ultimately dependent on the retailer's tracking and validation systems.
We're sorry to hear that this experience has led you to lose confidence in our service. We continually work with our retail partners to improve tracking performance and the claims process, and we genuinely appreciate all feedback as it helps us identify opportunities for improvement.
Kind regards,
The TopCashback Team.
Do recommend
TopCashback is great! I’ve made several purchases through the app and haven’t had any issues receiving my cash back - always within the promised time frame.
7 lipca 2026
Opinia niezależna
Great experience
Great experience, easy to use and get cashback on most things you buy, nice simple and easy
7 lipca 2026
Opinia niezależna
Wish I could give zero stars
Wish I could give zero stars.
Assume you are never getting the cashback before buying, avoid at all costs! Bought a boost mobile sim cashback promo in November 2025. 1 week later it doesn't automatically link, so I send a ticket which takes a full 6 months for them to acknoledge the transaction occurred, then another 3 month wait for the money to be withdrawable.
At the end of it all they didn't even send a notification that the money is available to take out. Don't bother with this service, save yourself the headache.
4 listopada 2025
Opinia niezależna
Odpowiedź od TopCashback Australia
Hi Justin,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience has been frustrating, and we understand how disappointing it can be to wait so long for a cashback claim to be resolved.
Unfortunately, claims can sometimes take several months to complete, as we rely on the retailer to investigate the transaction and confirm whether cashback is payable before we can credit it to your account. While we actively follow up on outstanding claims, we are ultimately dependent on the retailer's review and response times.
We're pleased that your claim was eventually approved and the cashback was made payable. We would like to advise that we actually do send notifications to your email when cashback gets payable. You might need to enable this on your email preferences on your profile page.
Thank you again for your feedback. We appreciate your patience throughout the process and are continually working with our retail partners to improve claim resolution times for our members.
Kind regards,
The TopCashback Team.
The worst app
The worst app. The worst cashback company. A friend recommends you. You have $25 pending. I’ve made a few transactions on Temu and they’ve all been rejected. I have a dusk that’s pending and I’d like to upload the receipt but of course they’re pathetic customer service comms doesn’t allow uploads. Just a simple message and submit. I strongly believe that they do this so that you don’t get the $25. I don’t understand the positive reviews. This company feels like a scam to me. I have put so many things through and uploaded tickets and they are pending several weeks on if not months. Customer service are totally useless and unhelpful. If I could give this company a zero or minus I would because that’s what they deserve. You can keep your $25. I’m done using this terrible app. I’ll stick with ShopBack.
Update - I receive a response to be told they do not tolerate aggression or demeaning behaviour because I called the response pathetic. Wow!! No name calling, no swearing, nothing. And this is how their rude and unhelpful customer service responds. How about the threatening response you just sent because I used the word "pathetic. My last chance? I wont be using this horrid company anymore. How dare you respond to me in such a threatening manner! Its okay for you. Hopefully management will see this and review their staff responses!! Obviously this feedback has passed trustpilot code of conduct!
29 czerwca 2026
Opinia niezależna
Odpowiedź od TopCashback Australia
Hi N Cee,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that this has been your experience.
We understand how frustrating it is when cashback doesn't track or when claims take longer than expected to resolve. We also appreciate that this has left you feeling disappointed with our service.
We would like to clarify a couple of points. Firstly, we do not withhold cashback from members. Cashback is only paid once the retailer validates the transaction and pays the commission to TopCashback. Where a retailer declines a transaction or a claim, we are unfortunately unable to pay cashback that we have not received ourselves.
Regarding your comment about uploading receipts, while attachments cannot be added directly through the claim message thread, our team is always happy to review supporting documents sent via email when requested. If your Dusk claim requires an invoice or receipt, we would be pleased to request it from you.
We are also sorry that you felt our previous response was threatening. That was certainly not our intention. Our aim is always to maintain respectful communication with all members while ensuring our team members are treated with the same courtesy. If our response came across differently, we apologise for that impression.
We appreciate that you've decided not to continue using our service, but we would still welcome the opportunity to review any outstanding claims if you wish. If there is anything further we can do to assist, please contact us at contact@topcashback.com.au, and we will do our best to help.
Best Regards,
The TopCashback Team.
Very easy to use
Very easy to use. Why wouldn’t you give it a go. $$$ soon add up. Thank you Top Cashback
28 czerwca 2026
Opinia niezależna
No issues with Cashback's sa far!
26 czerwca 2026
Opinia niezależna
Put the money in your pocket!
This app is so easy to use and really good genuine savings and cashback.
Highly recommend
1 maja 2026
Opinia niezależna
So easy to use and just had my first…
So easy to use and just had my first cash back
21 czerwca 2026
Opinia niezależna
Great cashback offers from companies
Great cashback offers from companies, easy transfers once all set up.
20 czerwca 2026
Opinia niezależna
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