Toolsvilla Recenzje 136

I had ordered a cold press oil machine brand name SA2014. The company charges me close to 25 thousand rupees for that and sent a useless unbranded item that is not even a cold press machine. They are not responding properly to mails also.

Very disappointed with the company. Ordered BF 450 submersible pump on 10 May 25. Though the price was much higher then other online sellers, I thought the difference was worth it to deal with a reputed seller. The company instead delivered BF 250 on 23 may 25. On coplaining, the company execute admits the seller sent different product because they didn't have the required model(without asking me). On asking refund i was made to go through a tedious process and finally the amount was credited to my account on 9 Jun 25. A whole month of ordeal to deal with the company.

Very bad experience of done business with toolsvilla, no cooperation between their supplier and toolsvilla. I can do not do business with toolsvilla by wasting money and time

Cheat people

Extremely Disappointed with This Platform

I ordered a product along with several listed accessories. However, upon delivery, three of those accessories were missing. When I contacted customer service, I was told that unless I had recorded an unboxing video, my claim couldn't be verified.

This is incredibly unreasonable — not everyone is an influencer or YouTuber who records every package opening. Customers shouldn’t have to film themselves just to ensure they're treated fairly.

Overall, this experience has been very disappointing. I expected better accountability and support from a professional platform.

I ordered Product 23 april, delivery date 2 may, but today may 4, product not yet received, without delivery courier person also mentioned pincode wrong... 10% payment done, even though delivery not done, I don't have word to say about product and delivery...

I purchased spare .75 hp motor Air compressor from this store . After 15 days They delivered the useless wrong item . Customer Care centre says can't replace or return. Totaly waist of money .Please Don't purchase any thing from tools villa they are fraudulent people

This is fraud company
No one orders anything from here

There is no product warranty by manufacturer and parts are missing in the box. Customer support is very rude and ignorant. They hung up the call and deny anything like a typical local shop with a care a damn attitude. There is no demo provided by the manufacturers selling on Toolsvilla. I regret dealing with this company. Better to have purchased from Amazon or some other reliable company.

It is a Fraud Company; I got scammed by this rogue company; I purchased a Square Pipe/tube Manual Bending machine, and when I received this item, it was totally different from the picture seen on their Toolvilla website; it was a real Juggad shipped by some Juggad company from Jalandhar, Punjab. They are one of the biggest fraudster companies for the purchase of tools and accessories, please avoid this company toolvilla.com

I am a farmer. Recently i had ordered a water pipe for irrigation through Toolsvilla.
I paid for this in advance as cash on delivery not available.
Toolsvilla has cheated me a farmer delivering a wrong item.
I am at the age of 65 made several requests to Tools villa to replace alas all in vain.
They never replied to grievances even after sending image and video.
Never trust Tools villa a fraud company

Bought a product from toolsvilla and the one they sent did not match with the product ordered. Contacted customer support and they made the refund as difficult as possible. Finally ask them not to refund. It's quite clear that it's a fraud company. Would strongly advise people to stay away from buying any product from toolsvilla no matter how appealing the price/photo is.

do not buy anything from toolsvilla.it is a fraud company

Worst customer service and refund policy. I received damaged product so I raised the concern about the product but they didn’t respond…..DONT BUY ANY PRODUCT

Very worst service
I had ordered a 'Commercial Hot Case Sliding Steel Food Warmer Cabinet 650W' on 18th Dec 2024... But it didn't reached to me on date as mentioned 25 Dec 2024. They mentioned as missing invoice/document. Today I called them and asked about the date expired for delivery. Now the item is transit again. I expect they are sending a damaged item, so that I ll return, after all this long process they ll return my money... I suspect inbetween they used my money in all over their business in share market.

Poor response to queries. They do not answer questions about their products

Irresponsible customer care support. They delivered a damaged product, and we received it. I wrote an email them and attached photos, but they keep asking for an unboxing video and also keep emailing to them and call to them, but keep mentioned to me we will call you back. Then, finally, they said it was over 72 hours, and the case was automatically closed. Customer support representative Mr Bablu Modi rudely emailed.
Toolsvilla is not suitable for an e-commerce platform, and the conditions of the courier partner delivering equipment are unacceptable. Order no: GS11516413/1

Totally mismanaged company no one should purchse anything from this very badly managed system *DONT PURCHASE ANYTHING FROM TOOLSVILLA* your ordered items may take 15 days to deliver you

Highly irresponsible in shipping. No asker no teller..order No.GS11509577

Ordered the product with the delivery date of Oct 7, product not delivered to date. Tried calling customer service, no response. Sent email, no acknowledgment. Sent message on website, nothing! Website has no way to contact customer service either.