TONI&GUY Recenzje 2084

Great roots job from Vivienne and she also arranged for one of the stylists (Keisha?) to cut my hair after which I was really happy with. Nice massage chairs in the hair washing area too!

On Wednesday last week, I had an appointment at the Norwich salon at 3pm. I was booked in for a full head of highlights, a cut, treatment and style. When I arrived, I clearly explained to Mabel the technician what I wanted. No money piece, blended highlights throughout my hair, a small trim as I recently had my hair cut. Mabel insisted she could get what I wanted through balayage (I had a suspicion this was her preferred style as I have quite long hair and highlights would take much longer). I explained again the outcome I was looking for and Mabel explicitly advised she understands and to trust her. Mabel began doing the back of my hair, then moved to the front. While doing to front, I stated again, I do not want a visible money piece, I would like it to blend throughout my hair.... this was ignored and Mabel done what she wanted on my hair. Resulting in an uneven, categorically awful variation of colours going through my hair with a huge blocky money piece which is the blondest, brightest, cheapest looking hair I've ever seen. Now moving on to the cut, I was handed over to Joe who truthfully doesn't have a very warm tone anyway, I explained to Joe, I wear my hair up all the time, I do not want bangs or a fringe (as he kept pushing this) but I would like a light feathering around my face and half an inch cut from the bottom. I explained I have very curly thick hair so anything short at the front would not work, and stated AGAIN I wear my hair up a majority of the time, I do not have time to style it so the cut needs to be soft and nothing much different to what it is now. When Joe then cut the front, I could hear and feel he had made a mistake and taken a lot of length off, I politely said again, I do not want bangs, I do not want a fringe or much to which Joe replied in an aggressive, loud tone "what do you want me to do about it? What did you expect me to do?" The whole salon went quiet, it was mortifying. I explained myself, I can't have short fronts, due to having my hair up a lot, he did not care. He then continued to aggressively dry my hair, scratching my neck, pulling my hair and blowing all the hair into my face. Prior to this, he asked how I wanted it styled, I asked for a bouncy blow but instead I got an angry, aggressive rough dry then curls put in while yanking at my hair so much my head was getting pulled back with ever strand. Joe repeatedly (again extremely aggressively) kept asking if the colour and cut was ok, I explained it's not what I asked for, and he stated "what do you want me to do about it?". By this point I felt intimidated and just wanted to get out of there. It was an awful experience and my hair now is left in a complete mess. I do not feel comfortable going back to the salon due to the aggressive nature of the stylist Joe. I do not expect to be treated like that anywhere, let alone paying £220 for the privilege.

I have been found to toni & guy for years now and I always leave so satisfied. The service and the cut is just amazing. Shaun is so welcoming and he makes you feel so comfortable and I love the chats we have. It’s like speaking with your friend haha! He does such an amazing job and I know I can trust him with my hair fully.

Andrea was amazing best hair cut i have ever seen in years Joan Field

Lovely guy Evris who did exactly what we asked for - he is very experienced and was really appreciative of me being a teacher too.
Thank you!

Thank you Dora! You did an incredible job, listening to exactly what I was after and I am completely thrilled with the results…🦄 I’ll be back xxxxxxx

Always pleased with my hair at this salon. The colour as advised was perfect and the cut by Sophia was great as usual. I’ll be back!

Vivian is really the best in blow drying my hair and the keratin treatment was very very good

Madelina at Islington is the best hairdresser ever - always have a faultless experience at the salon too and love coming to get my hair done and love the coffee!

Enjoyed my recent visit to Sloan Square. Excellent haircut from Kaz. Friendly welcome from receptionist and friendly atmosphere generally in the salon. Kaz listens and advises well on what is needed to keep my hair looking smart. Very pleased.

Excellent service by Liley, Tony and Guy, Bath..
Root color and curly blow dry!!
The best curls I ever had, received lot of positive comments from everyone around..
Thanks Liley..
Shes lovely and competent..💕💕
Buddhika

I recently had a full head of highlights done by Stephen, and it was an amazing experience! From the moment I arrived, the ambiance was both inviting and stylish. Stephen was really attentive, taking the time to understand my hair type and the look I wanted to achieve. The outcome was truly beautiful: my hair looked healthy, bouncy, and shiny, with the perfect color I envisioned. I can’t recommend Tony and Guy Reigate highly enough. The service was excellent, and I walked out feeling fantastic! Service 10/10 Colour 10/10 Over all if I could give Stephan 6 stars I would!!

Greatest Haircut and Styling by Ervis! Friendly Salon Atmosphere!:)

Been going here since end of Covid and it's wonderful. Ben is a master craftsman at work and creates very flattering hair. I especially appreciate that he tells me if what I think I want will undoubtedly look bad on me. Kindly.
Very friendly place with lovely coffee too. They always make you feel welcome and relaxed even though they are busy.

Great staff, perfect styling, and head massage. They made my day with the special stencil they put on top of my coffee

Ive been purchasing Kerastase Products from the Toni & Guy Online Shop and each time I recieved fast, reliable shipping. Excellent service! Products always arrive in great condition

Great member of the team cutting my hair.

Ho provato diversi saloni Tony&Guy a Milano e devo dire che ho sempre trovato ottimi professionisti e prezzi giusti.
Ultimamente frequento il salone in zona Brera: Vittorio ha saputo ogni volta realizzare i tagli e i look che gli ho proposto aiutandomi con garbo e freschezza ad adattarli al mio viso.Consiglio questo salone sia a chi vuole cambiare look, che a chi cerca parrucchieri validi. A presto!Paola

Disgusting and rude customer service at Sydney CBD salon. Was booked with the head stylist who then went on holiday so they moved me to another stylist. He then called in sick and they canceled my appointment a day before. I have been to many Toni and Guy’s this is by far the worst. Salon is shoddy at best and not worth the money. Look elsewhere where people.