Toms Garage Doors Recenzje 

Excellent service, arrived on time, excellent work. Would highly recommend. 12 out of 10!

Very pleasant, helpful and knowledgeable representative.

Very helpful turned up on time and sorted the problem out with my garage door. Excellent service. Would recommend and use again if needed

The fitter was good, what let the service down was the price. Wish I had researched and got a second quote from elsewhere.

Excellent service came out to look at the door then a quote was sent within 5 mins and job finished by to a high standard

Excellent Service

Fixed on the day. 3 year guarantee. More expensive than I had hoped for, but the parts are quite expensive and you pay for the expertise. I wouldn't have tried to fix this myself as you do need to know what you're doing or it could be dangerous!

Quick call out, very reasonable and tidy

Kevin fixed our broken garage door

The engineer was friendly and ensured that the work was completed satisfactorily

Did not turn up for the first appointment but I did get informed - on the day - that there would be a delay. Turned up following morning. Gave a couple of
( very clear pricing ) options to carry out the repair....both rather expensive, in my view but we had no other options at that point.....accepted lower repair quote with 1 year guarantee . Nice guy work carried out quickly and efficiently. Others contacted could not attend for some considerable time, so happy with Tom's.

Good rapport with the repairer who knew what he was doing.
At £191 to open a door it seemed very expensive.

Very good efficient and quick to do the job
Nice people to work with
I would thoroughly recommend them

Very professional. Helped to repair the garage door instead of replacing it

Great communication first thing. Was told I’d get a phone call to notify me that an engineer would be with me within an hour. Received a phone call at 12.30pm to say an engineer would be on his way. By 2.40pm, I messaged because he hadn’t turned up. Was told he had to go back to the job he had just completed (didn’t fill me with much confidence!). Received another phone call at 3.40pm to say another engineer would be with me within the hour. At just gone 5pm, I tried to chase this up as nobody had arrived. No response. I messaged again at 5.30pm to say it was getting too late for him to come now (I have two young children). No response, no apology, no explanation. Very unprofessional. Avoid!

Very helpful and clear explanation of door workings

Lovely guy who turned up who was courteous and attentive however when the quote came through it was what I consider an enormous price to repair close on to a brand new door - big company business prices - the I asked for another quote of a lesser style of repair - surprise no response. Profit above all!

My electric Garage Door needed a lot of help to get it working properly again. Quite an expensive job because it needed lots of new parts. An Engineer called Ricky came and quite quickly explained to me what was needed to make it like new again. I had a quote from their headquarters to which I agreed and Ricky set about doing the necessary work. May I say he was very personable and understanding. He completed the job and everything is working as it should, as it was only done today I can only say that I feel confident that it is well and truly fixed. Thank you.

Booked for between 3pm and 6pm, only to receive an automated message at 4pm saying nobody was available and we’d been rescheduled for tomorrow.
Leaving customers waiting around all day before cancelling is simply unacceptable, especially when it means leaving our garage insecure overnight.
Cancelled and booked someone else. A complete waste of time and absolutely no consideration for the customer.

What a well-organised and run operation! Within less than 24hrs of contacting them about a repair to my up-and-over garage door it was fixed - no fuss. An on-the-spot estimate from Kevin, the trchnician, and then payment once fixed. Brilliant! Could not have asked for better. Strongly recommended.0