Tommee Tippee North America Recenzje 906

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have trusted Tommee Tippee for all my babies. Especially the anti colic bottles. My 3rd baby unfortunately has reflux and colic, this was the only bottle that he would take. My puppy ate the venting... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I work at a daycare and we use the Sportee cups and one of the valves melted in the dishwasher but I couldn’t buy a replacement cup and just needed a replacement valve but unfortunately they didn’t ha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had such a wonderful experience today with Tommy Tippee customer support. Cienna, Lanre, and Izzy were all incredibly kind, responsive, and genuinely caring throughout our conversation. Even tho... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I contacted Tommee Tippee to purchase a replacement valve for my daughter’s sippy cup. They don’t sell just the valves, so they are sending me a replacement cup instead! I spoke with Kelly, super impr... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami dla niemowląt
  2. Sklep z odzieżą dla niemowląt
  3. Sklep z produktami dla dzieci
  4. Producent dóbr szybkozbywalnych
  5. Sklep z odzieżą ciążową

Napisane przez firmę

Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

906 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Wonderful customer service!

Wonderful customer service!! Jonathan was especially kind and helpful. We have loved the TT company for over 45 years now!💕

4 lutego 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Jodie,

Thank you truly for your feedback; it is greatly appreciated. We are delighted to hear that Jonathan was especially kind and helpful and that you have loved Tommee Tippee products for over 45 years.

We hope you continue to use our products in the future.

Best Wishes

Tommee Tippee

Oceniono na 5 z 5

The Parent-Care team

The Parent-Care team, specifically Sam and Izzy were fast to help resolve the problem. I lost one of the 2-piece values to the Active Sporty Spout cups and they were able to assist without issue. It took a little to figure out the chat feature (do I stay on the open tab until they answer or do I close out and wait… I wasn’t sure) but the emails back made the process a lot less difficult. Overall, I had a good experience with the Tommee Tippee/Parent-Care team!

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Gabriela, 

Thank you for your lovely review. 

We are delighted to hear how satisfied you are of the service provided by our Parentcare Specialists, we are pleased to hear that your query was resolved swiftly and smoothly without further issues. We are sorry to hear that you found the chat a little difficult, we offer a range of services for you to contact us, including phone, emails and social.
https://www.tommeetippee.com/en-us/contact-us

We are thrilled to hear that you had a good experience with our team!

Wishing you all the best, 
Tommee Tippee

Oceniono na 5 z 5

Asked for some information, got carried the whole way

I lost my child's sippy cup valve, likely in a parking lot, and was sad about it. I tried looking for a replacement to buy but couldn't find any, so I tried asking if they had any for me to purchase. They were nice enough to send me a completely new bottle instead. I'm still bummed that I lost that valve, but my child will at least have a new bottle to love.

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Sophia, 

Thank you for your feedback. We are delighted to hear that our Parentcare Specialists were able to send you out a replacement sippy cup, after you lost your valve. 

We may look into providing the valves as a spare part in the future. 

We hope you continue to use our products and services in the future. 

Best Wishes
Tommee Tippee.

Oceniono na 5 z 5

Morgan and Anna went above and beyond…

Morgan and Anna went above and beyond to help me get the right nipples. Simply amazing customer service!

29 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi,

Thank you for taking time to leave your review.

We're always delighted to hear when our Parent-Care Specialists go that extra mile to help get the right product out to you and provide the level of service we strive for.

We will be sure to pass along your kind words to both Morgan and Anna.

Please do not hesitate to get back in contact should you ever need any further assistance.

Warmest Wishes,

Tommee Tippee

Oceniono na 4 z 5

Great customer service

Morgan and Jonathan were great helping answer my questions.

29 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

HI Kate,

Thank you for taking the time to leave a positive review of your experience with Morgan and Jonathan.

We are very happy to hear they could answer all of your questions.

Best wishes,
Tommee Tippee

Oceniono na 5 z 5

Clear feedback

26 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi,

Thank you for taking the time to leave a positive review.

We are very pleased to hear you received clear feedback and are satisfied with the experience.

Best wishes,
Tommee Tippee

Oceniono na 5 z 5

Lanre was very helpful

Lanre was very helpful. They sent a replacement cup bc the valve I needed wasn’t in stock

27 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi TiKayla,

Thank you for taking time to leave your review.

We're always happy to hear when our Parent Care Specialists go the extra mile to provide the level of service we strive for.

We will be sure to pass along your kind words to Lanre.

Please do not hesitate to get back in contact should you ever need any further assistance. 

Warmest Wishes,

Tommee Tippee

Oceniono na 5 z 5

Jo and Kai made me feel taken care of…

Jo and Kai made me feel taken care of for my support request. Very well done! Recommended company for its values.

27 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Mansi,

Thank you for taking the time to leave a positive review of your experience with Jo and Kai.

We are happy to hear they took care with your query and offered great support.

Best wishes,
Tommee Tippee

Oceniono na 5 z 5

Love Nicholas G she helped me out and I…

Love Nicholas G she helped me out and I love her customer service

26 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Stephanie,


Thank you for taking time to leave your review.

We're always delighted to hear that our Parent Care Specialists were able to provide you with the level of service we strive for. 

We will be sure to pass along your kind words to Nicholas.

Please do not hesitate to get back in contact if you ever need any further assistance.

Warmest Wishes, 

Tommee Tippee

Oceniono na 5 z 5

Valve Replacement

One of the valves for our cup was ruined and since they did not have replacements for the specific cup they sent us a replacement cup. Lanre was very professional and helpful.

25 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Danielle,

Thank you for taking the time to leave your review.

We're always delighted to hear that our Parent Care Specialists go the extra mile to help you resolve an issue and provide the level of care we strive for.

We will be sure to pass on your thanks to Lanre.

Please do no hesitate to get back in contact should you ever need any further assistance.

Warmest Wishes,

Tommee Tippee

Oceniono na 5 z 5

We’ve been using the tommee tippee…

We’ve been using the tommee tippee soothers for the last 2.5 years now and recently due to a change in the way they are manufactured we’ve had some issues with them. Since contacting customer support they’ve fixed the problem and assisted us with new soothers!

24 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Courtney,

Thank you for taking time to leave your review of our Soothers.

We're always happy to hear that our Parent Care Specialists were able to get this issue resolved for you promptly and send you out some new soothers for your little one to enjoy.

Please do not hesitate to get back in contact should you ever need any further assistance.

Warmest Wishes,

Tommee Tippee

Oceniono na 1 z 5

The website doesn't work

The website doesn't work. There is nowhere for you to even add things to your cart

23 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Kaitlan, 

Thank you for sharing your feedback. 

We are very sorry to hear that our website is not working and we would like to support you with this. 

As we are UK based, we do not have a ordering system available for our US customers yet as we have a small warehouse with limited stock. However, our website will refer you to our trusted retailers in the US where you can purchase our products. We really appreciate the feedback and we aim to grow as a brand for the future. 

If you need any assistance with this, please reach out to us via the link below.
https://www.tommeetippee.com/en-us/contact-us

All the best, 
Tommee Tippee

Oceniono na 5 z 5

Thank you

I was having issues with my multi warm bottle warmer and was advised through the chat feature to return it to Amazon after the troubleshooting didn’t work. Debbie from Parent Care contacted me to make sure I had the issue resolved. I truly appreciated her following up as warm milk is crucial for caring for my babies. From customer service following up when I did the thing with the bottle warm.

22 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Brooke, 

Thank you for sharing your feedback with us. 

We are pleased to hear that our Parentcare Specialists were happy to support you with your query and ensure that this is resolved so you can get back to your little one. We understand how important this is for caring for your little ones and we are delighted to hear that you are satisfied with the service provided. 

If you need any further assistance, please do not hesitate to get in touch as we are happy to help! 
https://www.tommeetippee.com/en-us/contact-us

Wishing you all the best, 
Tommee Tippee

Oceniono na 5 z 5

Helpful chat representative

Customer service representative via chat and email, responded quickly, was very helpful and friendly, and ended our correspondence with a link to click on and receive exclusive deals and offers! I couldn't have asked for a better experience!

22 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi there, 

Thank you for taking the time to leave some feedback on your experience. 

We are delighted to hear that you are thrilled with the service provided to you, we are so happy to hear that you found our service to be quick, helpful and friendly! We are pleased that you are satisfied with your experience with us and we hope you continue to love our products as much as we do. 

Warm Wishes, 
Tommee Tippee

Oceniono na 5 z 5

Above and beyond!!!

I am beyond satisfied and grateful for the care and support I’ve received from Tommee Tippee representatives! I had an issue with my wearable pump and when I called I spoke with someone from the parent-care center (Izzy) and not only did she follow up with me through email after the call, but she made sure I got another pump hassle free! She was caring, attentive, patient and very friendly! I’ve never experienced a representative so helpful! As a mom of a nb who’s barely a month old, it was imperative that I get a new pump asap, and that’s exactly what happened! Izzy went above and beyond to get what I needed! I cannot express how thankful and grateful I am to have had such a supportive and caring representative! Thank you Tommee Tippee! I will recommend this product to every new mother I come across!!!

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Cece, 

Thank you for sharing this lovely feedback! 

We are thrilled to hear how satisfied you are from the support of our Parentcare Specialists, we are so happy to hear that your query was resolved swiftly, efficiently and hassle-free. We are delighted to hear how you found our team to be caring and supportive throughout the experience, we are always here to support you. 

We are pleased you have received the best support and we hope you continue to love our products as much as we do! 

You've got this, we've got you. 
Tommee Tippee

Oceniono na 5 z 5

Go prep cooler not working

Go prep cooler not working, couldnt find purchase email but their agent, Jude, was very helpful and arranged a replacement straight away. If only all customer service agents were like this.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Paul, 

Thank you for your feedback. 

We are sorry to hear that you experienced an issue with your PrepGo Formula Feed Maker and we are delighted to hear that your query was resolved by our Parentcare Specialist efficiently. We are so pleased to hear you are satisfied with the service you received and we are thrilled you found our team very helpful with this. 

We hope you continue to love our brand as much as we do! 

Warm Wishes, 
Tommee Tippee

Oceniono na 5 z 5

Tommee Tippee Insulated Sporty Cup Replacement Lids

I had two customer service reps, Antony and Jo! I reached out inquiring about getting new lids for my sons Tommee Tippee Insulated No-Spill Sporty Toddler Sippys. My son has level 3 autism and will only use these sippys, we have tried tons of other ones that end up going to my nephew’s since he won’t use them. My son will chew the spouts till they are down to the hard plastic. I was inquiring about getting new lids, sadly Tommee Tippee does not have replacement lids you can buy. Which I explained I was okay with and would just purchase new sippy cups. Well, these two reps decided to send me two new cups completely free!!! I was over joyed! This company did not have to do that, as the cup was not a defect of their own, but of my son’s chewing. I love Tommee Tippee and so does my son! This company is definitely a 5 start company and easily the best company I have ever reached out too! Thank you again! (:

14 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Jean,

Thank you for taking time to leave your review.

We're always happy to hear that our Parent Care Specialists went the extra mile to help you out and deliver the level of care and service we strive for.

We will make sure both Antony and Jo hear of your kind words.

Please do not hesitate to get back in touch should you ever require any further assistance/

Warmest Wishes,

Tommee Tippee

Oceniono na 5 z 5

This company helped when I was in a…

This company helped when I was in a time of need and that is something I will never forget! Highly recommend as they have amazing customer service. Agent I had was Nicholas

7 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi,

Thank you for taking the time to leave your review of our services.

It's always great to hear that our Parent Care Specialists are able to be of help when it is needed most and make your parenting journey that little bit easier.

We will be sure to pass on your kind words to Nicholas.

Warmest Wishes,

Tommee Tippee

Oceniono na 5 z 5

Jo was extremely knowledgeable and…

Jo was extremely knowledgeable and helpful when my issue. She found a solution to the problem and was able to quickly and efficiently have my problem taken care of

5 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Mag-e,

Thank you for taking the time to leave your review.

We're always grateful to hear that our Parent Care Specialists are able to be of help in a quick and efficient manner when resolving an issue. We will make sure to pass along your thanks to Jo.

Please do not hesitate to get in contact with us should you ever need any further assistance.

Warmest Wishes,

Tommee Tippee

Oceniono na 1 z 5

DO NOT BUY

I bought the Tommee Tippee Insulated Sporty Bottle, 9oz double pack bc of the bite proof spout they’re supposedly leak proof well that’s false and not true because they leak even when sitting up right on the table. I’ve had to wash sheets and couch covers everyday in just the week of having them because they’ll literally spill out almost all the milk inside I’m done with them do NOT buy.

2 stycznia 2026
Opinia niezależna
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Odpowiedź od Tommee Tippee North America

Hi Karina,

Thank you for taking the time to leave feedback on your experience with the Insulated Sporty Bottles.

We're very sorry to hear you've experienced leakage with the Sporty Bottles. They are designed with a two piece valve system which should prevent this.

We would love the opportunity to look further into this with and see what can be done to resolve this to your satisfaction.

As Trustpilot has not provided us with your contact details, we kindly ask you contact us on the following, quoting reference 115072. 

One of our Parentcare Specialist will be happy to discuss this further with you. 
Contact Us | Tommee Tippee UK (https://www.tommeetippee.com/en-gb/contact-us)

Looking forward to discussing it with you.

Warmest Wishes,

Tommee Tippee

Doświadczenie Trustpilot

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