Their customer service is so responsive and helpful. They went above and beyond. We requested assistance finding replacement straws, since our toddler will only drink milk from their 360 cups. We not... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Going through the customer service contact with Tommee Tippee and having the chance to speak with parent-care specialist Beth was amazing. I’ve never truly felt such a caring customer service. T... Zobacz więcej
Reakcja na opinię
I reached out to customer service for a piece I couldn't find. Beth was so nice. She immediately shipped out the missing replacement. What great, friendly customer service. Thank you!
Reakcja na opinię
I was having trouble finding the breast pump duck valve replacement and Anna was able to help me right away on the website. I gave her my contact information and she ordered the valve for me without t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z artykułami dla niemowląt
- Sklep z odzieżą dla niemowląt
- Sklep z produktami dla dzieci
- Producent dóbr szybkozbywalnych
- Sklep z odzieżą ciążową
Napisane przez firmę
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Dane kontaktowe
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, Stany Zjednoczone
- +1 877 248 6922
- tommeetippee.com/en-us
4,8
Doskonała
934 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Every little bit helps 😊
So I was looking for replacement valves for my son's sippy cups and couldn't find them anywhere. I reached out to customer service and found out that the company no longer sells the valves. I was disappointed but the customer service agent that I spoke to sent me a complimentary cup to help. I appreciate it because now I have 1 less cup to replace. Every little bit helps. Thanks to Rowan, Sam and Jenna. (I communicated through FB Messenger.)
21 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Beba,
Thank you for taking the time to leave a positive review for Rowan, Sam and Jenna.
We are very glad to hear they could help you out and make everything a bit easier by replacing a cup for you. Hopefully the little one likes it just as much.
Best wishes,
Tommee Tippee
I had went to purchase new cups in…
I had went to purchase new cups in store. I noticed they had changed colors (pastel). While I think the new cups are cute and im sure the company agrees. My autistic son does not. He has a specific bright green cup that he will only use. I had searched online, and found no answers to our problems. I reached out to their customer support team. --- here comes the 5 star rating!--- the employee ms Izzy, was phenomenal. Not only dis she empathize she had took the time put in the work and found a solution. She had pride about her job and was happy to help. See this gracious lady was able to send me some new cups. The exact kind my child needs. I pray the employer recognizes what an asset Izzy was to not just my family but to their company! Im forever grateful for supporting a cup company that supports a family with a child who has a disability 🫶
19 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hello Christie,
Thank you for taking the time to leave your wonderful feedback.
We are overjoyed to read this review of your experience with Izzy and how happy you are with the service you received from her. We are delighted that she was able to send you the cup that your son loves and resolved the issue. We shall certainly ensure your feedback is passed on to Izzy as she will be ever so pleased to hear your kind words and how you had such a positive experience with her, as are we!
Our team is always here to help, and your appreciation is exactly why we do what we do — thank you for being such a lovely part of the Tommee Tippee family. Please do feel free to reach out should you ever need any further assistance at all.
Best Wishes
Tommee Tippee
Much appreciated
Sam and Jenna helped me resolve my issue. Thank you so much . Fast response too .
19 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Mayra,
We’re so glad to hear that Sam and Jenna were able to help resolve your issue—and quickly too! We’ll be sure to pass along your thanks to them, they’ll be so pleased to know they made a difference.
Thanks again for your kind words and for choosing Tommee Tippee
Have a lovely day
Kind Regards
Tommee Tippee
If your flange is the wrong size just…
If your flange is the wrong size just contact them!
13 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Kayla,
Thanks so much for passing on the great tip. You're absolutely right if your flange size isn’t quite right. Just reach out to us, and our team will be more than happy to help find the best fit for you.
Comfort is key when it comes to pumping, and we’re always here to support.
Great cups come with great help!
Sam Suise and Rowan was very helpful in my situation. They sent tutorials and images to assist even further. They acknowledged my frustration and I felt heard. In an email or two my issue was resolved and my 2 year old was happy with the outcome. Thanks again.
11 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hello Kat,
Thank you for taking the time to provide us with your feedback, we appreciate it.
We are pleased that our customer service team were able to assit you.
Best wishes,
Tommee Tippee
Jade was super helpful
Jade was super helpful! I was having a problem cleaning the straw of a sippy and she sent me step by step instructions. Very polite and patient! Couldn't be happier with our products or the service!
11 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hello Carrie,
We are so glad to hear that our Specialist Jade was very polite and patient when helping you with your query!
Thank you for taking the time to leave us a review and if you require any further assistance please do not hesitate to contact us back.
Best wishes,
Tommee Tippee.
Sophie and Jo responded so quickly and…
Sophie and Jo responded so quickly and helped me out with what i needed so efficiently, THIS IS WHY I LOVE TOMMEE TIPPEE!!
8 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Allyson,
Thank you so much for the lovely review. We are thrilled to hear that Sophie and Jo were able to help you quickly and efficiently We'll be sure to pass along your kind words to them.
We're so grateful to have you as part of the Tommee Tippee family!
Replacement valves
Debbie, Jenna and Rowan, they were very helpful & absolutely wonderful. They were able to order some replacement valves for my son's cup.
7 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Katie,
Thank you for your feedback. we are delighted to hear that Debbie, Jenna and Rowan were very helpful and able to send you out some replacement valves for your sons cup.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee.
Impeccable customer service
I messaged the company facebook page to inquire about new valves for a sippy cup. Anna & Kai not only verified the problem, but are sending out two new valves. Such a huge help, thanks again!
6 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hello Leslie,
Thank you for taking the time to leave such a lovely review.
We are delighted to hear your issue was resolved and you are happy with the service you received from Anna and Kai.
We really do appreciate your kind words and do hope you continue to use our products and services in future.
Best Wishes
Tommee Tippee
Great customer service!
I reached out to this company because I had lost a rubber seal for a sippy cup. They asked for a picture to make sure they could get me the right piece, and sent me 2 replacements at no cost at all. Great place, great customer service, will continue to purchase their products!
23 kwietnia 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Tammy,
Thank you so much for your kind words! We're really glad we could help you get the right replacement part quickly and easily. It's so important to us that our customers feel supported and valued, so it's lovely to hear your feedback. We're thrilled to know you'll continue choosing our products — it truly means a lot to us. If you ever need anything else, we’re always here to help!
We hope you have a lovely day
Kind Regards
Tommee Tippee
Good company
Great service from Anna! My baby had issues with pacifier getting stuck in mouth due to too small. They are sending bigger ones and reporting incident
2 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Laura,
Thank you for taking the time to leave a review.
I'm so glad Anna was able to help, and she handled the situation with care and efficiency.
If you ever need anything else, don’t hesitate to reach out.
Excellent Customer Service Care 5/5
I had such a kind interaction and a positive experience with Rowan and Jude.
I ordered a package of infant bottles with some additional accessories through Amazon and I was missing a few pieces. Amazon was unhelpful. Tommee Tippee went ABOVE AND BEYOND checking in with me to see if my concern had been resolved by Amazon (which it had not).
Rowan was so apologetic for the inconvenience and has ordered some additional items for me.
Thank you very much for following up with me and thank you for the gesture of kindness. I am more than happy with the level of I care received by Rowan and Jude in customer service!
1 maja 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Mara,
Thank you so much for your kind words — this truly means the world to us!
We’re so sorry again that your Amazon order wasn’t quite right, but we’re absolutely thrilled to hear that Rowan and Jude were able to turn things around and give you the support you deserved. They’ll be over the moon to know they made such a positive impact!
Our team is always here to help, and your appreciation is exactly why we do what we do — thank you for being such a lovely part of the Tommee Tippee family
Have a lovely day
Kind Regards
Tommee Tippee
Best company hands down Rowan was…
Best company hands down Rowan was helpful and caring I needed a replacement screw ring for my son and I immediate got the help I needed l thank you so much !!
27 kwietnia 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Iris,
Thank you for taking the time to leave a review today.
We’re sorry to hear that you needed a replacement screw ring, but we’re glad Rowan was able to resolve this so effectively.
Best Regards,
Tommee Tippee.
Super bon service à la clientèle
Super bon service à la clientèle, rapide, efficace et très compréhensif. Merci beaucoup !
22 kwietnia 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Bonjour Bianka,
Merci d'avoir laissé cet avis positif aujourd'hui.
Nous sommes ravis d'apprendre que vous avez reçu un service aussi excellent. Si nous pouvons faire quoi que ce soit d’autre pour vous, n’hésitez pas à nous contacter.
Cordialement,
Tommee Tippee
They responded so quick!
They responded so quick!! And were so kind!!
22 kwietnia 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Makiah,
Thank you for taking the time to leave a positive review today.
We are delighted to hear you had such a good experience. If there is anything else we can do don't wait to reach out!
Kind Regards,
Tommee Tippee
10/10 recommend
Fast, quick & easy! Tommee Tippee definitely has my heart all around starting with their bottles, they definitely 100% won me over with the free pump parts. Pumping is hard enough. This kind gesture definitely makes it easier. I’ve never had a company give free pump parts! Thank you Tommee Tippee 10/10 will recommend to anybody & everybody ♡
21 kwietnia 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Lex,
Thank you for your feedback. We are delighted to hear you love our bottles and that we were able to send you out free pump parts.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee.
Baby loves the bottles and pacis won’t…
Baby loves the bottles and pacis won’t take any other!
16 kwietnia 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hello Danielle,
Thank you for taking the time to leave a wonderful review on our Bottles and Pacifiers!
We are pleased to hear that your little one loves our bottles and pacifiers and we hope you both continue to love these as much as we do! We are over the moon to hear this feedback as we aim to make feeding times easier for you and baby, we always continue to improve and ensure that we are providing our customers with all the support we can.
All the best,
Tommee Tippee
Odpowiedź od Tommee Tippee North America
Thank you for your feedback. We are delighted that you had a great experience with our service.
We hope you continue to use our service in the future.
Best wishes,
Tommee Tippee.
I’ve gotta say if I could give 10 stars…
I’ve gotta say if I could give 10 stars I would! Baby absolutely loves the pacifier and won’t take anything other than the Tommee Tippee. I contacted customer service to let them know how amazing this product has been and I got an immediate response. Thank you Tommee Tippee team.
13 kwietnia 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Teresia,
Thank you for taking the time leave such a lovely review. We are so glad to hear you love our products, just as much as we do.
Feel free to recommend us to your family and friends.
-Tommee Tippee
Excellent service!
Rowan from customer service was so helpful sending a replacement for a faulty product. Very appreciated!!
11 kwietnia 2025
Opinia niezależna
Odpowiedź od Tommee Tippee North America
Hi Deborah,
Thank you so much for your kind words. We are thrilled to hear that Rowan was able to help and get a replacement sorted quickly for you. Your appreciation means a lot to us.
If you ever need anything else, we’re always here to support you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.