I ordered candles and there was a total service breakdown by the postal service which meant they were effectively lost. The response from Tom was incredible, he was concerned and thoughtful. He refund... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have had the most amazing experience with Tom Àdam. They are a wonderful company that cares not only about the customer but about the community as well. Love the fact, how versatile the pyjamas are.... Zobacz więcej
Reakcja na opinię
Simply amazing. I offered it to my husband for his birthday and he didn't leave it for the whole day. He finds the material a bit heavy and therefore very comfortable (= very high quality). De... Zobacz więcej
Reakcja na opinię
The dedication, commitment, and thought that goes into these products and brand can be felt throughout the entire customer journey and exchanges with the tom adam team. My lovely experience makes me y... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Tom Àdam is a Berlin-based loungewear brand founded in 2015 to encourage comfort by wearing pyjamas wherever you go.
Dane kontaktowe
Lohmuhlenstrasse 65, 12435, Berlin, Niemcy
- adam@tomadam.fr
- tomadam.fr
4,7
Doskonała
37 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant!
I ordered candles and there was a total service breakdown by the postal service which meant they were effectively lost. The response from Tom was incredible, he was concerned and thoughtful. He refunded me and then to my great surprise a replacement set of candles were delivered to my home this morning. The candles are gorgeous and I am so impressed by his service. We will be ordering again from Tom Adam, they're brilliant! Susan
20 czerwca 2025
Opinia niezależna
Good products
1 lipca 2022
Opinia niezależna
Odpowiedź od Tom Àdam
Hey!
Thank you very much for the kind words and we are pleased to hear that.
Lots of kindness,
Tom & the Tom Àdam team.
Simply amazing
Simply amazing.
I offered it to my husband for his birthday and he didn't leave it for the whole day. He finds the material a bit heavy and therefore very comfortable (= very high quality).
Dear Adam family, we are big fans of the history of your family, your success, the materials, the cut, the colours and proud to support your business.
Small note, the yellow is more of a caramel-orange.
We wish you all the best for the future and a lot of success!
31 maja 2022
Opinia niezależna
Odpowiedź od Tom Àdam
Hey!
Thank you so much for your lovely words, we really appreciate that! We are absolutely delighted to hear that your husband didn't leave the pyjamas for a day (that's what we do in the family as well).
Sending lots of kindness,
Tom & Tom Àdam team
This is exactly what I've always wanted
This is exactly what I've always wanted！
from JAPAN
28 maja 2022
Opinia niezależna
Odpowiedź od Tom Àdam
Hey pp岡 敦己
Thank you so much for the lovely words, we really appreciate that.
If you ever need assistance again in the future, our team will be happy to help you out!
Warmly,
Tom & the Tom Àdam team.
Odpowiedź od Tom Àdam
Hey!
Thanks a lot for your lovely words.
We are really happy to hear that.
If you have any questions, you can always reach out to us.
Lots of kindness,
Tom & the Tom Àdam team.
high quality as soon as you touch it
This is a pajama set where you can feel the high quality as soon as you get it.The color of my moss green pajamas is even prettier than the web page.If I have to say one disadvantage, it may be that the waist is a bit too big for me
15 lutego 2022
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Yiying,
Thank you so much for the kind words. It's like a honey for our ears & hearts.
We are sorry to hear about the waistband, feel free to contact our team through the email and we will try to find a solution.
If you ever need assistance again in the future, our team will be happy to help you out!
Sending lots of kindness,
Tom & the Tom Àdam team.
Hello
Hello! I spend my holidays in pyjama without getting out! Home, pyjama, family - it’s a special feelings! Everything I could want. Tom, the pyjama you create are a real miracle - comfortable, stylish, cheerful. Exactly what I need! Thanks!
28 stycznia 2022
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Janeta!
Thanks a lot for your very kind words. It means a lot and encapsulates everything that we think about when we are designing our pyjamas.
Sending lots of kindness and wishing you a lovely day,
Tom & the Tom Àdam team.
Amazing if only the elastic waist was a…
Amazing if only the elastic waist was a bit softer
23 stycznia 2022
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Tabea,
We really appreciate that and are happy to hear that you like the pyjamas. We are constantly working on improving them and are actually in process of changing the elastics already.
If you ever need assistance again in the future, our team will be happy to help you out!
Sending lots of kindness,
Tom & the Tom Àdam team.
High quality underwears and pyjamas
High quality underwears and pyjamas. The fabrics are incredible (modal for the underwears and tensel for the pyjama). Will need to see how it ages but i'm not worried.
30 grudnia 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Axel!
Thank you so much for the kind words, we are really happy to hear that.
If you ever need assistance again in the future, our team will be happy to help you out!
Sending lots of kindness,
Tom & the Tom Àdam team
Life changing
Life changing. Soft, warm, sustainable! And most of all, hella cool!
18 grudnia 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Karim,
Thank you very much for your kind words. We really appreciate it, hella cool is the way to go (will think of how we can include this in our brand storytelling)
Wishing you lovely holidays,
Tom and the Tom Àdam team
a love story
a love story
your pyjamas made my wildest dreams come true. combining great design with sustainable materials makes my little heart pound faster. so to make a long story short, your product has brought nothing less than pure joy to my life.
thank you ❤️🔥
3 grudnia 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hi Iris!
Thank you so much for your feedback! We are delighted about the love story (we actually have a similar one with the pyjamas). We really appreciate your kind words.
Please do not hesitate to reach out to us if you need anything in the future, we will be happy to help!
Let the love story continue,
Tom & Tom Àdam team
Softest fabric
Softest fabric, combined with a great and comfy fit. Timeless pieces with a super cool story.
3 grudnia 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hi Christoph,
We are glad to hear that you find our products so soft & comfy.
If you ever need anything else, we're here!
Have a lovely day,
Tom & Tom Àdam team.
to fall in love asleep
to fall in love asleep
The most comfy pjs I have ever owned. Love to wear them casually at home and on the street. So basically day and night.
The packaging is amazing and the most fun to unpack. Love the whole brand, vibes and ethics.
3 grudnia 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Sophie,
Your feedback has definitely made our day. We always love to hear that someone finds our pjs so comfortable.
We are here, in case you need anything else.
Sending lots of kindness,
Tom & Tom Àdam team.
Perfect pyjamas
Perfect pyjamas
My wife loves the style and quality of the pyjamas, and particularly the softness and warmth of the fabric. Delivered in one day to the UK. Sizing is slightly large for women, so maybe go one down.
24 listopada 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Bob!
Thank you so much for your feedback! We are delighted to hear that your wife loves the pyjama.
Please do not hesitate to reach out to us if you need anything in the future, we will be happy to help!
Kindly,
Tom & Tom Àdam team
Amazing quality and excellent service.
16 listopada 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hey!
Thank you so much for the kind words, we are really happy to hear that.
If you ever need assistance again in the future, our team will be happy to help you out!
Sending lots of kindness,
Tom & the Tom Àdam team
Flawless customer experience
The dedication, commitment, and thought that goes into these products and brand can be felt throughout the entire customer journey and exchanges with the tom adam team. My lovely experience makes me yearn to discover more of their products.
27 października 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Vojdan!
Thanks for the very kind words, we are happy that our efforts are seen and we will continue working to make our customer journey even better.
Lots of kindness,
Tom & Tom Àdam family.
My absolute favourite pyjamas that I…
My absolute favourite pyjamas that I can also wear to work when having a comfy day (goes so well with white sneakers and a trenchcoat😉). Tom’s and his family’s heart and soul is poured into the brand and the personalised packaging with cute thank you notes. A warm family-like customer journey and not another transaction between a company and a customer.
24 października 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Anne Marie,
We really appreciate that and are happy to hear that these are your favourite pyjamas. (we do tend to wear them with sneakers and a trench coat as well).
If you ever need assistance again in the future, our team will be happy to help you out!
Sending lots of kindness,
Tom & the Tom Àdam team.
I have had the most amazing experience…
I have had the most amazing experience with Tom Àdam. They are a wonderful company that cares not only about the customer but about the community as well. Love the fact, how versatile the pyjamas are. Wearing them 24/7 both indoors & outdoors. They have the best cut of the boxershorts that I have worn. Highest quality materials combined with wonderful storytelling. Top notch customer service. Would recommend to anyone.
22 października 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Joris
Thank you so much for the kind words. It's like a honey for our ears & hearts.
If you ever need assistance again in the future, our team will be happy to help you out!
Sending lots of kindness,
Tom & the Tom Àdam team.
Pijamas zum Träumen
Vorsicht, bei diesen Pijamas besteht die Gefahr, dass man sein Bett gar nicht mehr verlässt. 🙂 Das Material fühlt sich unfassbar gut und hochwertig an. Der einzige Grund, wieso man dann doch nochmal vor die Tür tritt ist, dass sich die guten Stücke überall hin tragen lassen. Ich habe sie den ganzen Sommer über mit allen möglichen meiner Kleidungsstücke kombiniert und habe einfach immer ein Stück cosyness mit mir gehabt.
Ich kann jedem die Produkte von Tom Ádam nur wärmstens empfehlen!
22 października 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hi Maximilian,
Thank you so much for your feedback! We are delighted to hear your satisfaction with Tom Àdam pyjamas. We really appreciate your kind words.
Please do not hesitate to reach out to us if you need anything in the future, we will be happy to help!
Kindly,
Tom & Tom Àdam team.
Great products
Great products, I love the briefs, they are the comfiest ones I have ever had :)
21 października 2021
Opinia niezależna
Odpowiedź od Tom Àdam
Hey Louis!
Thank you very much for the kind words and we are pleased to hear that you have found your comfiest briefs.
Lots of kindness,
Tom & the Tom Àdam team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.