DO NOT USE! **UPDATE** 14 Days in and still no order received. No response to any email following 3 sent. I would SERIOUSLY go elsewhere because this company is awful - if it even exists. Nothing ha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
First two orders been amazing and it really works but the third order has been a nightmare, waited over a week and half but didn’t receive it but when I contacted the Company they Resend it within 2... Zobacz więcej
Reakcja na opinię
Order not received, over two weeks after the email stating it was posted. No response to emails/FB messenger. Lots of similar reviews lately, guessing something's gone wrong with the company.... Zobacz więcej
Order never arrived. Emailed Tingle to make them aware of this, no response. Held off initial request to rate the service to allow for the chance of a delayed arrival. Further request to ra... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Discover all of the products you’ll ever need to enhance your sexual health, pleasure and well being, all in one place.
Dane kontaktowe
209b Chipstead Valley Road, CR5 3BR, Coulsdon, Zjednoczone Królestwo
- 020 3432 5586
- enquiries@tingle.com
- tingle.com
1,3
Bardzo słaba
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service
26 marca 2021
Let me start by saying that it’s the…
Let me start by saying that it’s the fifth time that I order from them. This time it took a month to arrive compared with the usual “up to a week for international deliveries”. But you know what? I ain’t mad!
Every other time they have delivered, and sent exactly what I ordered. And even added some wine coupons.
This time, in the middle of a pandemic and Brexit... the package still arrived. The products were in perfect conditions, and everything I ordered was there.
I have ordered in the U.K. (London and Edinburgh) and also internationally (Spain).
I will keep ordering from them.
Prices are fantastic, delivery has been on time or early 4/5 times.
I just trust them.
Thank you! ;)
26 marca 2021
Ordered a small selection of condom's…
Ordered a small selection of item's very happy with the speed of the delivery and the packaging very discreet and thank you for the little free surprise
27 lutego 2021
Best Customer Service
My parcel didn't arrive due to a mishap with Royal Mail - understandable with a pandemic going on and everything that entails. The staff at Tingle were so incredibly helpful, especially Joao who I dealt with via email! They replied quickly, looked into what had happened, and sent out a replacement order as soon as they realised the first had got lost in the post. Due to the pandemic as many staff were working from home as possible but they still gave excellent customer service and were friendly and efficient. When things go well with an order it's great, but when something goes wrong you can really tell how good a company are by how they deal with it, and I would give Tingle 10/10.
12 stycznia 2021
Quick & easy 😉 pleased with the…
Quick & easy 😉 pleased with the service. Good value , simple to order.
16 listopada 2020
Got too much hassle with the order
Got too much hassle with the order. I eventually cancelled. Customer service on the phone was helpful. Mail, well... I wasn’t satisfied.
6 listopada 2020
Odpowiedź od tingle
Hi PN,
We are very sorry you feel this way. But has explained previously we couldn't bring prices down to what you wanted. We were running a discount campaign offering 25% all our catalog. Even we opened an exception for you and offered a possibility to get 40% off.
The stock we had a special price was no longer available.
We operated in the way you requested and always focusing towards you, remaining highly educated.
We did try our best and we're sorry you were not satisfied.
Kindest regards
Great Service!
Edit: I received a quick response from Tingle and were very helpful. My package was lost, but they sent another 1st class which came the next day. Great service!
I ordered my package and paid for the delivery which was supposed to be 2-3 days. I'm still waiting a week after. Not the fault of Tingle, but for the delivery charge, I expected better.
24 października 2020
Odpowiedź od tingle
Hi JTS,
Thank you for let us know about your parcel delay. We are deeply sad to hear you haven't received your products and we apologise for any inconvenience this may have caused you.
I contacted Royal Mail Business Support and we were advised that the parcel has been lost in transit.
We have contacted you via email, with the details of your reshipment order.
Royal Mail services are often very good, however due to the National Lockdowns and their shortness of staff, some of their services have suffered delays. We will ensure this does not happen with your reshipment order by upgrading you delivery to a more secure service.
All the best,
Tingle Customer Care
Easy!
Easy ordering, simple to use website, fast dispatch and discreet delivery. Couldn't ask for more!
13 października 2020
Great Service
Great Service, good quality product and speedy delivery in discreet packaging
8 września 2020
Opinia niezależna
Placed order over 1 week ago
Placed order over 1 week ago, order has not arrived. They charge you for delivery and promise 2nd class delivery 2-3 days. Next time will order off Amazon! -UPDATE the issue has now been resolved the steps take by the customer services dept and the reasoning was satisfactory. An example of positive proactive steps.
4 września 2020
Opinia niezależna
Odpowiedź od tingle
Hi Cambridge,
We're sorry to hear that you have not received your order yet. We aim to sort this for you as soon as possible. Can you please email us your order details to enquiries@tingle.com?
Orders placed are always sent out the same day, or anything placed after 2pm is sent out the following day.
Unfortunately once it leaves our premises it’s in the hands of Royal Mail who, on the whole are fantastic and deliver on time, but on the odd occasions delays have happened.
Our main aim is to make our customers happy. We hope to hear from you.
Kindest regards,
Tingle Customer Care
Quick and discreet service.
3 września 2020
Opinia niezależna
Very happy with the service.
Very happy with the service given by Tingle.
I did have a problem with my order but this was dealt with quickly and professionally by their customer care department. Excellent communication throughout.
Buy from this company with confidence.
27 sierpnia 2020
Opinia niezależna
I love it but there needs to be more…
I love it but there needs to be more singles to buy and shipping a little cheaper !
22 sierpnia 2020
Opinia niezależna
Excellent service quick delivery
30 lipca 2020
Opinia niezależna
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