The tiles were sent immediately and arrived by Team Global driver who rang me before delivery. They were on a pallet all good condition after a long trip from Sydney to Qide Bay Queensland. Well done.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I placed order on 20/5/26 with Interstate courier booked in on 27/5/26. It's taken 5 days for invoice to come through and order is not yet delivered from Sydney warehouse to one of the Sydney suburb... Zobacz więcej
I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communicat... Zobacz więcej
Reakcja na opinię
Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes we’re using in our bathrooms, along with timber samples for... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Australia online tile store🥇 Fast delivery national wide 🚚 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /
Dane kontaktowe
4-10 Fisher St, 2128, Silverwater, Australia
- (02) 7804 4588
- sales@tilemall.com.au
- tilemall.com.au
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My tiles were lost in transit and my…
My tiles were lost in transit and my tilers had to be rescheduled 3 times.
Paul tried to help me get these tiles to me by the drop dead date but he couldn't get them to me early enough on the day so I had to arrange my own courier and help him unload these tiles by hand!
The shipping fee was refunded and the tiles look amazing.
10 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi there,
Thank you for sharing your experience.
We’re very sorry for the delivery delays and the inconvenience caused, including the need to reschedule your tilers multiple times. We understand how disruptive this must have been for your project.
We truly appreciate your patience, and we’re glad Paul was able to support you throughout the process and that the shipping fee was refunded as a resolution. It’s also great to hear you’re happy with how the tiles look.
Thank you again for your understanding and feedback — we’ll continue working to improve our delivery experience.
Kind regards,
Brook
Website easy to navigate
Website easy to navigate, prompt service at pick-up.
Great job guys, well done.
Thank you.
13 kwietnia 2026
Odpowiedź od Tilemall Pty Ltd
Hi Maloney,
Thank you for your kind feedback!
We’re so pleased to hear you found our website easy to navigate and had a smooth and prompt pick-up experience. Your support means a lot to us.
We truly appreciate it and look forward to assisting you again in the future!
Kind regards,
Brook
Odpowiedź od Tilemall Pty Ltd
Hi Andrew,
Thank you so much for your kind feedback! We’re really glad to hear you’re happy with the product and our delivery service.
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards
Brook
Odpowiedź od Tilemall Pty Ltd
Hi Monique,
Thank you so much for your wonderful feedback 😊
We’re thrilled to hear that you’re happy with our service, fast delivery, and the quality of our products. It really means a lot to us!
We truly appreciate your support and look forward to assisting you again in the future.
Warm regards,
Brook
Odpowiedź od Tilemall Pty Ltd
Hi Stacey,
Thank you for your feedback 😊
We’re really pleased to hear that you found our service fast and efficient—that’s exactly what we strive for!
We appreciate your support and look forward to assisting you again in the future.
Warm regards,
Brook
Great experience site was easy to use
Great experience site was easy to navigate, find what I needed and check out
7 kwietnia 2026
Odpowiedź od Tilemall Pty Ltd
Hi Ange,
Thank you for your wonderful feedback! We’re so glad to hear you had a great experience and found our site easy to navigate from start to checkout.
Kind regards
Brook
Professional service was able to assist…
Professional service was able to assist in perching the grout and easy to pick up from wearhouse fast service
2 kwietnia 2026
Odpowiedź od Tilemall Pty Ltd
Hi Panagiotis,
Thank you for your kind review! We’re glad our team could assist you with purchasing the grout and that you found the pickup process quick and convenient. We appreciate your support and look forward to serving you again soon! 😊
Warm regards
Brook
Odpowiedź od Tilemall Pty Ltd
Hi Jenny,
Thank you for your kind words! We’re thrilled to hear you enjoyed our service and product range.
Best regards
Brook
Samples in record time…
Purchased sample arrived in record speed and identical to images on web site.
26 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi Lan,
Thank you for your feedback!
We’re glad your sample arrived quickly and matched what you saw online.
Kind regards,
Brook
The helpful staff
12 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi Andrew,
Thank you for your feedback!
We’re glad our staff could help and appreciate you taking the time to share your experience.
Kind regards,
Brook
Excellent Service
Excellent display room, awesome customer service, great products and competitive pricing. Paul was super helpful and was able to organise an urgent delivery, even for a small order for me. Well done Paul & Team
22 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi Ashwin,
Thank you for your wonderful feedback!
We’re delighted to hear you enjoyed our display room and that Paul and the team could assist with your urgent order. Your kind words mean a lot to us!
Best
Brook
Great customer service
Great customer service. I had issues with my order when it first arrived and the team rectified the problem immediately
20 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi there,
We’re glad we could resolve the issue quickly and that you’re happy with our customer service.
Kind regards,
Brook
Excellant service
Product exactly as described, service was really helpful and when we requested speedy delivery they obliged, very happy!!!
3 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi Ingrid,
Thank you for your feedback!
We’re thrilled to hear you’re happy with the product and our service, and that we could get your order to you quickly.
Kind regards,
Brook
Great experience dealing with Tilemall
I purchased an ADP Halo Wall Basin from this company and picked it up from their Silverwater warehouse. The customer service was excellent, and the warehouse itself was large, clean, and well organised. I would definitely buy from this company again when the opportunity arises.
19 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi there,
Thank you for your feedback!
We’re glad you had a great experience with our Silverwater warehouse and customer service. We look forward to helping you again in the future.
Kind regards,
Brook
Excellent communication
When the products that we ordered were not in stock and were on back order the guys from Tilemall contacted us to offer alternative products so we could continue with our project. The quality of the items is excellent and the shower mixer body and handle feeling like a top quality products.
The shower arm and head perfectly match our heated towel rails.
18 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi Andy,
Thanks so much for your kind feedback—we really appreciate you taking the time to share your experience.
We’re glad our team could assist with alternative options to keep your project moving, and it’s great to hear you’re happy with the quality of the products. It’s especially nice to know the shower mixer, arm, and head all came together perfectly with your heated towel rails.
If you need anything further down the track, please don’t hesitate to reach out—we’re always happy to help.
Kind regards,
Brook
Odpowiedź od Tilemall Pty Ltd
Hio Frank，
Thank you for your feedback!
We’re really glad to hear you found our service fast and helpful in finding exactly what you needed. That’s exactly what we aim for 😊
We look forward to assisting you again soon!
Kind Regard
Brook
Very helpful and the best range of…
Very helpful and the best range of grout colours in Australia
17 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi Kerri,
Thank you so much for your kind feedback!
We’re really glad you found our team helpful and that you were happy with our range of grout colours — we take pride in offering one of the best selections in Australia 😊
We look forward to helping you again on your next project!
Best
Brook
Efficient and professional
Efficient and professional! Jenny was especially helpful for information, ordering. Tilemall is a great place to shop for tiles. Comes highly recommended. Thank you.
15 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi ,
Thank you so much for your kind words and recommendation!
We’re delighted to hear that you had an efficient and professional experience, and we’ll be sure to pass your feedback on to Jenny — she’ll be very pleased to hear it.
We truly appreciate your support and look forward to assisting you again in the future 😊
Best
Brook
Really helpful
Really helpful, great customer service and the delivery was received quickly
27 lutego 2026
Odpowiedź od Tilemall Pty Ltd
Hi,
Thank you so much for your kind feedback! We’re really glad to hear you found our service helpful and that your delivery arrived quickly.
If you need anything else or have any questions in the future, please don’t hesitate to reach out 😊
Kind regards
Brook
Highly recommend Paul & Tile Mall - exceptional!
Paul was exceptional to deal with. He made choosing bathroom tiles etc. effortless, simple, and enjoyable. Tile Mall also has an extensive selection, which made it easy to find exactly what we were looking for. Highly recommend.
13 marca 2026
Odpowiedź od Tilemall Pty Ltd
Hi Helen,
Thank you so much for your kind review! 😊
We’re delighted to hear that Paul provided such an exceptional experience and made the process of choosing your bathroom tiles effortless and enjoyable. We’re also glad our wide selection helped you find exactly what you were looking for.
Your recommendation means a lot to us. Thank you for choosing Tile Mall, and we hope to see you again for your future projects!
Kind regards
Brook
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