They don't reply to emails or requests for samples. It's like they don't exist. If this is the start, I imagine the aftermath is the same as the other negative reviews. I'm glad I saw these reviews.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lovely company - all samples ordered were delivered next day. When I bought the tiles, I accidentally split my order. The guys in the office made sure it all arrived together and refunded me the extra... Zobacz więcej
Reakcja na opinię
Booking delivery was a little bit confusing on the order process as it asked for a date then started talking about wider ranges of dates later, but customer service answered it quicker. Delivery was... Zobacz więcej
Very impressed with quality, pattern, swift delivery and price. We bought two boxes of “surprise patterns” to tile our fire surround on our narrowboat. We had plenty left over to do a splashback in th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Our mission is to make beautiful tiles from around the world available to the UK. We buy directly from the world's leading manufacturers and stock them on site in the UK with home delivery. Indoor tiles for the home including bathroom and kitchen wall and floor tiles. Plus outdoor tiles for garden patios and outdoor living spaces.
Dane kontaktowe
Stoneferry Road, HU8 8BT, Hull, Zjednoczone Królestwo
- 0330 002 0850
- hello@tile.co.uk
- tile.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivery timings not very efficient
Ordered sample and after 7 days still waiting for it to arrive.

Odpowiedź od Tile.co.uk
Patchwork tile design
The tiles I ordered were many different one that look great all mixed together randomly or as I did positioned to make beautiful designs from a centre point outwards. Lovely front porch tiles makes a perfect entrance to our lovely house!

Odpowiedź od Tile.co.uk
Very disappointing customer service
I purchased a pair of tile to surprise my husband on his birthday and I paid extra for express tracking signed for delivery. The item arrived late, it ruined my surprise and the tracking number did not work. After 3 days that I came back home I found the item in my post box (it was supposed to be signed for)
Since October 28th I have been in touch with costumer service. They just copy paste same content for me, from manager Ivan to other staff.
They asked me to pay for the return and refused to compensate the inconvenience they caused resulted in ruining my surprise.
I doubt that the customer service understands what I say as the response is always irrelevant.
Never trust the delivery date!
I will definitely escalate the issue

Odpowiedź od Tile.co.uk
Something a bit different in a great colour
Lovely tiles at a great price. The sample tiles we requested were received quickly. We placed an order for the tiles. Again they were received quickly and were packaged well. We have not used the files yet but will review again once they are on the wall.

Odpowiedź od Tile.co.uk
Mostly a great experience
Mostly a great experience, tile quality excellent, however disappointed with variety of tiles, there should have been a selection of 8 but after opening the 6 packs ordered there was only 1 tile of one of the designs, shame as rest of order was good!

Odpowiedź od Tile.co.uk
Excellent Customer Service
Excellent Customer Service
Free Samples delivered on time
Main order was delivered on time with Free Delivery and great rate on the tile value?
Beautiful quality and Elegant Tiles
Definitely recommend Tile.co.uk

Odpowiedź od Tile.co.uk
Bathroom renovation
I bought tiles for a bathroom refurbishment but needed to order more. They were sold out so Luke told me how to return them . I ordered different tiles the same day- 11/10. They were delivered on 14/10 and at the same time the return tiles were collected . The tiles are now on the walls and look good. Thank you.

Odpowiedź od Tile.co.uk
Great Service
Requested a sample tile which was sent, and just what I wanted, will be placing an order. Really great service👍

Odpowiedź od Tile.co.uk
Honest review
delivered as promised, it did take a few days but it was worth the wait, we have received very beautiful tiles so all in all , I think I will be ordering again.

Odpowiedź od Tile.co.uk
Excellent service - fantastic turnaround
Excellent service - requested Tile Samples yesterday morning and they have arrived in the post this morning.
Fantastic turnaround

Odpowiedź od Tile.co.uk
Excellent and exceptional service
Really pleased with the sample tiles ordered on-line - saved me driving to the other side of the city to colour match tiles. It helped me make a decision and the plumber will be ordering them as a result of this.
Many thanks - excellent and exceptional service.

Odpowiedź od Tile.co.uk

Odpowiedź od Tile.co.uk
Great tiles - poor delivery
My tile in a box left lying ignored in warehouse until I phoned and chased it.
Luke was very helpful.
Fedex next day delivery took 3 days to arrive.

Odpowiedź od Tile.co.uk
I absolutely love my tiles
I absolutely love my tiles. They won’t be put up for a while, but delivery was quick and they look fabulous, can’t wait to get them on the wall

Odpowiedź od Tile.co.uk
Did what they promised
Simply delivered the goods in good condition when they said they would. Don't need to ask for more.

Odpowiedź od Tile.co.uk
Great value
Saw the exact same tiles as the ones purchased from Tile.co.uk in Topps Tiles at double the price, so well pleased I shopped around and found this site. Delivery was about a week and safely delivered on a pallet. Definitely recommend

Odpowiedź od Tile.co.uk
Very good service
Very good service, tiles arrived on time. Delivery guy very helpful..all in all good service from Tile.Co and delivery company.

Odpowiedź od Tile.co.uk
Multi patterned tiles
Very impressed with quality, pattern, swift delivery and price. We bought two boxes of “surprise patterns” to tile our fire surround on our narrowboat. We had plenty left over to do a splashback in the kitchen and another small area around the boiler. Would recommend.

Odpowiedź od Tile.co.uk
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







