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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

If it were possible, I would give this online store 10 stars! My first parcel arrived within three days, and when I ordered a different size of the dress, it arrived the very next day. Ever... Zobacz więcej

Oceniono na 5 z 5

My daughter tried various dresses in different sizes and the one she ended up with, Chloe, was perfect. She looked amazing in it, it was easy to wear and fitted well. She was 6 months pregnant. I... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Terrible experience with this company do not order if in the US! They change their policies & claim to disclose duty taxes but that is a complete lie. No way I would agree to pay 250 for a dress I pla... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great costumer service. Very fast delivery. Dress size is perfect. Everything was a very good experience with them. Can recommend 100%.

Informacje dotyczące firmy

  1. Sklep z odzieżą ciążową

Informacje przekazane przez różne źródła zewnętrzne

Tiffany Rose Maternity is a UK-based, luxury fashion label specialising in designer maternity wedding dresses and glamorous maternity evening wear. Our entire collection is designed and made in Britain and sold worldwide. We offer exclusive maternity designs for every special occasion so you can look and feel fantastic during your pregnancy.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

54 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Outstanding customer service

Wow, just wow for this fantastic and outstanding customer service! My package got lost and Michelle from Customer Service was so amazing. She took initiative and reached out to DHL. We couldn't find out where the dress ended up and she ordered a new one for me. I don't think I have ever experienced such good customer service. And I felt in really good hands. THANK YOU, MICHELLE! You're the best.

11 września 2020
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi Kristin, we are truly thrilled by your glowing review! Thank you so much for your support. With best regards, The Tiffany Rose Team.

Oceniono na 1 z 5

Customers apparently are liars!

Unfortunately the event i had planned to go to hadbeen cancelled. So the dress i purchased i sent back for a refund. I was disgusted with the customer service i received when i was told the dress was in unfit selling condition smelling of perfume and that the tags had been tampered with. Calling your shopper a liar. I tried the dress on apparently thats wearing it!! Making it unreturnable. The labels were attached as received and returned within 14 days. Absolutely disgusting service, and to have to chase this myself with no correspondence from them whilst pregnant is rude ignorant and unprofessional. Will never use them again!! I do not recommend!!

6 marca 2020
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi There,

As per our terms and conditions we kindly request that items are returned unworn and in their original condition with all the tags attached, within the 14 day returns period.

Whilst we pride ourselves in offering a very flexible and accommodating returns policy, unfortunately this specific return item did not meet the standards of our Warehouse Team. We have returned the item to you and explained the reasons by phone and letter but if you require any further assistance please do not hesitate to contact us further.

Kind Regards,
TR Team

Oceniono na 2 z 5

Not great quality

Ordered 3 dresses from here recently. The quality of the material wasn't great and the colours were not as they appeared in the photos. Sizes were good but I thought for the price they looked a little bit cheap once on which was a shame.

2 lutego 2020
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hello Louise,
Thank you for your feedback.
We're very sorry to hear that you were disappointed with the dresses. We do aim to represent the dresses as accurately as possible in the photos and description.
We take great pride in the quality of our garments and we are sorry it didn't work out at this time.
Kind Regards
TR Team

Oceniono na 5 z 5

Beautiful Dresses!!

Amazing shopping experience with Tiffany Rose! I have found shopping for maternity clothes such hard work and with 2 wedding coming up I was about to go in to melt down! Came along their website and ordered a blue dress. Delivery was super quick and I am so pleased with it, wonderful quality and such a good fit! The dress was also packaged beautifully. After a not so good experience with another well known maternity brand with celebrities (I won’t name them!) Tiffany Rose has been a life saver! Would highly recommend. I no longer feel like a beach whale, thank you!

24 stycznia 2020
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi Maria,

Thank you for your Lovely review. We're so glad you enjoyed our service and found our dresses made you feel special and confident. Now you can really enjoy these weddings ;)

We hope you shop with us again.

Thanks,
TR Team

Oceniono na 2 z 5

Watch out for Custom taxes if you buy from the U.S.!

The wedding dress was nice. I needed to hem it, since they don’t have petite sizes. I read on their website that I could order more than one dress and easily return the ones I didn’t like. I did that, I bought three dresses, spent $1,200, but since I was buying from the U.S., I had to pay $206 in custom taxes. On their website they say that you can get the taxes back, but it’s not true. They told me to contact DHL, and DHL told me that I needed to hire a broker. I contacted a broker and they told me that it wasn’t worth the hassle and that I would probably just get 1/3 back. It’s just a big headache and I lost $200!!! I won’t be buying from abroad anymore. Not worth it!!!

18 listopada 2019
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi Linda,
Thank you for your review.
We are very sorry to hear that you are having trouble reclaiming your taxes back. Unfortunately these charges are imposed by the USA government and have no relation to us.
We do our best to contact every customer prior to sending any orders above the $800 threshold as they will be liable for import taxes.
Once again we apologize for the inconvenience.
Kind Regards,
TR Team

Oceniono na 5 z 5

Fantastic service from Tiffany Rose

Fantastic service from Tiffany Rose. I ordered 3 dresses online and 2 sashes to try on as I'm going to be 7 months pregnant at my wedding. All arrived promptly - all really lovely! Decided on the Edith Kimono gown as lots of room for the bump and paired it with the Aurelia Vintage Sash. The first sash that arrived had a loose bead so sent it back and got a new one sent out very quickly which was great. Refund came through for the other dresses with no trouble.

Excited to wear the dress next month, the quality is good and I don't feel frumpy!

12 września 2019
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi Alana, thank you so much for such a lovely review :) We are pleased to hear that you are happy with your Edith Kimono gown and our service.
Thank you for choosing Tiffany Rose for your wedding!
Kind Regards, TR Team

Oceniono na 5 z 5

Excellent service and perfect dress

Excellent service and customer support, I ordered the wrong sash and it was swapped for me prior to dispatch.

Dress fit beautifully, I’m plus size and was 36 weeks pregnant so not a standard situation. The dress was lovely quality without being to heavy.

10 września 2019
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi Louise, thank you so much for such a lovely review :) We are delighted to hear that you are happy with your gown and our service. Thank you for choosing Tiffany Rose for your wedding!
Kind Regards, TR Team

Oceniono na 5 z 5

I needed a dress for my Baby shower and…

I needed a dress for my Baby shower and it was perfect. The material was soft, light and comfortable and the Satin Sash is the perfect finish!

4 września 2019
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi Shell,

Thank you for your review, we're so pleased that you found the perfect baby shower dress at Tiffany Rose! :)

Kind regards, TR Team

Oceniono na 4 z 5

Beautiful dress!

I bought the Willow Dress and was very happy with it. The dress fit me well at 6 months' pregnant and I have received lots of compliments. Customer service was helpful and friendly. I've given 4 stars as the other colour I wanted wasn't in stock but I still love the dress I have and look forward to getting lots more wear out of it.

3 września 2019
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi Christina,

We're so happy to hear that you love your Willow Dress and you enjoyed chatting to our CS team! Thank you for choosing Tiffany Rose :)

Kind regards, TR Team

Oceniono na 5 z 5

Gorgeous dresses that made me feel beautiful!

Tiffany Rose was recommended to me by a friend and I could not have been happier with my purchase! Very fast delivery and my order arrived in a well-presented box which felt special. The dresses were exactly what I hoped for and made me feel beautiful. Thank you Tiffany Rose!

3 września 2019
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi Sam,

Thank you for taking the time to leave such lovely feedback. We're so pleased we could help, enjoy your dresses!

Kind regards, TR Team

Oceniono na 5 z 5

Very good quality and customer service

Very good quality and customer service. Extremely pleased with the wedding dress we bought for our daughter.

3 września 2019
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi JB,

Thank you very much for your feedback, we're so pleased you and your daughter loved her wedding dress!

Kind regards,
TR Team

Oceniono na 1 z 5

If I could give 0 stars

If I could give 0 stars, I would.
Paid over £100 for a wedding dress and it was absolutely awful. Awful quality, not worth even £20 I'd say.
So disappointed.

9 sierpnia 2019
Opinia niezależna
Logo Tiffany Rose Maternity

Odpowiedź od Tiffany Rose Maternity

Hi Layla, we're so sorry to hear you're disappointed with your order. We pride ourselves on the quality of our garments, working with specialist UK manufacturers and using premium fabrics across our entire collection, so it's upsetting to hear that the dress didn't meet your expectations this time.

I've had a look at your order and can see you are still within the time period to receive a full refund. Returns can be made via the Post Office or we can arrange a collection for you, whichever is more convenient for you. A member of the team will be in touch shortly to help out with this.

I hope this helps and please don't hesitate to contact us if you have any further queries.

Many thanks,
Sophie - TR Team

Email: sales@tiffanyrose.com
Tel: 02083970001

Oceniono na 4 z 5

Great selection of maternity dresses

Ordered several maternity dresses for one occasion so I could try them at home, they arrived on time and were all just as they looked on the website. I kept one and returned the others, the refund was processed very quickly and I received email updates at every stage. Only reason for not 5 stars was that they didn't provide a postage-paid return envelope (as many online retailers do now) so I had to pay £5 to post the returns. Would still use again though.

16 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Truly fantastic service!

Ordered my wedding dress last week. Arrived 2 days later. Fantastic quality. Very reasonable prices. Called today to ask about possibly needing a few inches longer as i would like it to still trial a little with heels on. Within half an hour of the call Samantha had sent for a driver to collect the dress and ordered a bespoke dress to be made for me. So far i couldnt be happier with the service. Absolutely incredible. Rare to find a company that can shock me in a good way.

25 stycznia 2018
Opinia niezależna
Oceniono na 3 z 5

Achtung mit Rücksende- Portokosten!

Schöne Kleider, gute Auswahl und schneller Versand.
Allerdings Achtung bei Rücksendung aus Deutschland!
Das Porto beträgt 16,99€ und dann ist die Ware auch nur bis max. 400€ versichert!
Das Rücksendeporto wird nicht zurückerstattet. Das wird auch in den AGBs erwähnt. Aber es bleibt ein ungutes Gefühl, dass man die Ware zu diesem Preis unterversichert zurückschickt. Aus meiner Sicht sollte man sich dessen bewußt sein und es wäre schön, wenn das im Vorfeld erwähnt werden würde. Es gibt gute Alternativen, bei denen das Rücksendeporto auch erstattet wird.

5 października 2016
Opinia niezależna
Oceniono na 5 z 5

Great selection of dresses - got exactly what I was after

Found that maternity wear that is both comfortable and flattering to be very rare. Firstly tried ASOS and their selection wasnt great - eventually ordered 4 dresses from them, all which were sent back as they looked nothing like the models.
However my Tiffany Rose experience was much different. Fantastic selection of dresses and although I was limited to certain colours because of a pair of shoes I had already got, I still had a choice of about 8/9 dresses to pick from.
Eventually narrowed it down to 2 dresses, in two sizes and both happened to be on sale so even better! Delivery was expected within 5-7 working days, so I was more than happy after ordering at 10pm on Thurs night for a stylish box to appear on Sat morn.
Both dresses were fab - it was very hard to choose between them, but eventually I settled on the Amelia dress, as the other one would have needed a little altering as it was a bit low.
Returning was easy, simply pop in registered post, on Sat evening and today I have received email confirmation of my refund.

Definitely would recommend to any pregnant women - a fantastic selection of dresses for weddings, range of prices to suit every budget and quick and easy delivery and returns.

29 września 2016
Opinia niezależna
Oceniono na 5 z 5

Great quality dresses for reasonable prices.

I have ordered 6 dresses from this company.They arrived very quickly and I have had a plenty of time to decide, which one fits me the best. Fabric was very nice, dresses very well made, size just perfect. Absolutely recommend to anyone!

4 sierpnia 2016
Opinia niezależna
Oceniono na 5 z 5

Billige, pålidling hjemmeside og hurtig ekspedition.

Efter at have ledt og ledt på diverse sider efter en brudekjole jeg ville kunne være i på dagen, faldt jeg for denne skønne hjemme side.
Bestilte en kjole tirsdag, allerede torsdag var den fremme, trods det ikke var en ekspress pakke og den var pakket rigtig fint ind.
Størrlelsen passer også over ens med det tøj jeg ellers bruger, så man kan også fint stole på deres størrelse guide.
Kjolen lever op til mine forveninger, så er en meget tilfedst kune og kan kun anbefale dem!

9 lipca 2016
Opinia niezależna
Oceniono na 5 z 5

Awesome experience!

Was great ordering from here. I usually don't write online reveiws, but after worrying for months what I'll wear to a wedding and getting the perfect designer jasmine gown from Tiffanyrose.Com I have to say the experience was amazing. I ordered the gown on friday, it arrived to my house in NYC on Monday. Was beautiful, size fit perfectly, very flattering. Would definitely order from them again!

24 maja 2016
Opinia niezależna

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