I bought a vape, and all seemed well; however, it malfunctioned, so I sent it back to the shop. The customer service is spectacular, and after around 30 minutes of chit chat, the vape was replaced and... Zobacz więcej
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I wish I could be more positive about my visit but sadly I can’t. Went into the shop after being recommended by a few people to look at purchasing a new vape. I didn’t manage that as the young girl in... Zobacz więcej
Great customer service within Southampton Shirley's Tidalvape shop, especially to Shane and Co sorry forgot gentlemans name begins S. Great advice giving very welcoming and polite helped us to purchas... Zobacz więcej
I go into the Gloucester store pretty frequently and am always greeted by Ames. She is always all hands on deck with helping myself and my husband with all of our vaping needs. On most occasions i won... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Flavour experience is our passion. Our aim is to bring to you the best brands and flavours from all parts of the globe, as any delicatessen would strive to achieve. We will actively seek new products, to offer you the first opportunity to experience innovation in the industry. We will seek organic products where we can trace the origin of their ingredients and help you understand our suppliers story.
Dane kontaktowe
9 The Triangle, SO18 1FZ, Southampton, Zjednoczone Królestwo
- 02380 518911
- info@tidalvape.co.uk
- tidalvape.co.uk
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I went into the shop today
I went into the shop today. Was served by a very helpful lady called Megan and helped me pick the correct vape for me and took the time to explain the different types that were available and the different types of oil that were available and which products would work better for the amount I smoke to help me quit. All in all was extremely satisfied with the service. Would highly recommend anybody that is trying to quit or cut down smoking. Go in to tidal vapes and seek their advice.
I always use tidal vape shop in…
I always use tidal vape shop in Salisbury the staff is lovely and professional.
Very helpful.
Tidal vape eastliegh
Tidal vape eastliegh, I've never had an issue before, this time I asked the person serving which was Carl, he said his name was, I asked about if they have any other dessert flavour liquids, he said wait there ill just serve these customers, and proceeded to serve the customers leaving me standing looking stupid, even a customer said to Carl shouldn't you serve him, in which he replied he's waiting to see some vape liquid, I had to interject and say ill buy the liquid I have there because it felt like he was serving the whole street and I'm left there like a piece of furniture, very unhappy with this, I don't expect this from tidal vape
Since discovering the infamous Banana…
Since discovering the infamous Banana ice vape juice, I have only ever used Tidalvape for all of my refills. The experienced worker's here, always greet me with a smile and are always very chatty.
Shay was amazing help and showed me…
Shay was amazing help and showed me amazing deals, will definitely be coming back.
Very good vapes and good with there…
Very good vapes and good with there prices
Well worth shopping here
Well they open at 8.30am which is good and the staff are really helpful and polite and the prices are great and also you can mix and match different vapes example Bloody Mary and crystal bar and they are £20 for 5 which is great
Great service
After a lifetime of smoking I decided I need to quit. I went into the Andover shop and the two guys talked me through the vaping process. After discussion they provided me with the best product for my needs. They even went to the extent of unwrapping it and showing me how to use it, recharge etc. I found the flavour very pleasant and I think I may have found a positive way to kick my habit.
Outstanding experience !!
After my old vape gave up on me one morning I decided to visit Tidalvape in commercial Road and I must say my whole experience was very pleasant. After walking in I was Greeted my a member of staff that goes by the name of Ree and I must say she was extremely pleasant and helpful who helped me make my discission on a new vape and a few other extra bits, (pods and liquids) making it a very pleasant experience. Extremely happy with my purchase, its the best vape I've ever had. Hope the shop staff get all the credit they disserve for doing an outstanding job, a big thankyou from me !!
Worst experience ever.
Worst experience ever.
I entered the store with a package of 5 coils (3 unused, sealed, 2 used) to show them the model I need and they simply stole one of the 3 new ones.
There were two girls, they passed the package from one to the other and when they returned it to me they gave me back all 4 pieces. When I told them they were trying to look for one in a box, unbelievable, I can't believe something like that !!!
I do not recommend the store in any way.
If there is a recording camera inside the store, I hope the manager will watch today's footage!!!
Fantastic customer service and very…
Fantastic customer service and very helpful staff. The shop has such a varied range to suit everyone. I highly recommend this shop and will continue to use it regularly myself. Also, the shop offers some fantastic deals and have found they are the cheapest compared to other similar outlets.
I have been using Tidal Vape in…
I have been using Tidal Vape in Bournemouth for a while now. Whenever I go in there, they always have what I need as my tank is fussy about what juice it needs, and they always have it. Staff are always friendly and the atmosphere is always welcoming.
Been using tidal vape for a couple of…
Been using tidal vape for a couple of years, and today confirmed why. Had a minor problem with my new kit & the guys at the Falkland square store were really helpful and sorted me out with the kind of courtesy & friendly help that is sometimes missing in retail stores. Big thank you to you, obviously recommending the store if anyone asks me for a vape shop. Kind regards.
Excellent customer service
Excellent customer service, once again! Always a pleasure going to the Southsea branch! Thank you to Ri and Sam!
Louise was fab!
Louise was fab! Really helpful and polite! We came in with our baby and our dog and she couldn't have been more welcoming! Many thanks! We have already ordered online and really appreciate her help and great service :) we will be back!!
Andover Vape shop
My partner & myself went to the Andover Vape shop yesterday to have a look at getting some flavoured juice. We spoke to Drew & Connor. They gave us some very good advice on & how to use different juice. I would recommend anyone going into the Andover shop & speaking with these guys. A real pleasure to meet you both. They both get 5 stars from us
Staff are grim
Used three of their shops across 2 cities, until a member of staff laughed in my face because of my appearance in Southsea. Rang Head Office to discuss it, left two voicemails. Nothing.
No one ever contacted me. Furthermore they run a 3 for £30 offer, yet never have the stock to fulfil it.
Avoid like the plague, the staff need to grow up.
Great team working at chandlers ford…
Great team working at chandlers ford store. Always helpful and chatty!
I use a lot of there shops
I use a lot of there shops, from Totton to Bournemouth and in every shop I have had a great and friendly exercise with very very helpful staff, and they don't rush you. I would strongly recommend them. Go give them a go
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