LW Theatres Recenzje 

I signed up to get priority access for the Rowan Atkinson show, at the Gillian Lynne Theatre, which starts in February 2027 and was elated to get through and book my tickets, I booked two tickets in the circle or so I thought; my payment went through and when I received confirmation of my ticketS was devastated to see the confirmation was for ONE ticket in the stalls. I have emailed LW tickets and am not holding my breath for a response. I cannot afford to waste £225.00. I don’t want to go on my own, it was a family night out you see I booked the tickets for my daughter and I in memory of my husband who passed away with cancer in 2024 who (along with the family)was a massive Black Adder and Mr Bean fan; he would have loved to see Rowan Atkinson live. Now I am stuck with one ticket. My daughter and I are gutted. Such a disappointment. The queue on the website is now on hold, I suspect I am not the only disappointed customer, there must be a glitch.

I would like to praise Eli at the London Palladium for her assistance and kindness when I visited the LW Theatre to see Madonna on the 13th February 2020. I am a access customer for the group have have been helped many times before by the team but for this show booking was not done through them but another ticket agent. Because of the high interest in the Madonna Madame X shows, I was only able to get a normal single seat in the upper circle... Eli spotted me struggling up the stairs and was kind enough to move me to a more comfortable seat with a fantastic view, I even got a fist bump from M herself as she left the auditorium during the finale.
This kind of customer service really stands out, professional, kind and delivered with a friendly smile = top marks.

I am writing this to pass on my thanks to Scott, from the Access Line Booking Team! I am a disabled guest and he was ever so kind and understanding with me. He truly went above and beyond and exceeded my expectations. I felt comfortable and happy throughout. Would 100% recommend this wonderful theatre company. And Scott you are amazing!!!