More complicated than it needed to be just to book a camping spot for a tent. Frustrating to have to set up a password etc and to have to print off QR codes, not everyone has smartphones, but there's... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bit of a f a g, having to sign into my account (actually, a bit of a f a ghaving to create an account) to access my tickets. A very unnecessary step. Compounded by the word I wanted use being deeme... Zobacz więcej
Reakcja na opinię
I hosted an event using ticketpass. For whatever reason I didn't get notified when a ticket was sold so I had to go to the website to check how my sales were every so often. Not very useful or efficie... Zobacz więcej
Reakcja na opinię
I believe this was my nature walk at Crookham and Greenham Common recently,which I found interested. And made me to appreciate the commons more!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
A world where attending events is seamless and ethical. Tickets, food, merchandise. All available in one place from a safe, fair and social company. People get the best user experience; event organisers generate more revenue, reduce costs and improve fan loyalty. And the whole time, we'll be generating local social impact together.
Dane kontaktowe
52 Tabernacle St, London EC2A 4NJ, EC2A 4NJ, London, Zjednoczone Królestwo
- 020 4579 9029
- support@ticketpass.org
- ticketpass.org
3,5
Średnia
59 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Did exactly as they said they would
Did exactly as they said they would. Not normally a fan of buying tickets online but this lot were fab!!
7 października 2024
Odpowiedź od Ticketpass
Hi Steven,
Thank you! We’re so pleased to hear that we could make your online ticket purchase a smooth experience. It’s wonderful to know that everything worked just as expected, and we’re grateful for your kind words.
Hope to see you again for future events!
Best regards,
The Ticketpass Team
It was a great game of cup football
It was a great game of cup football. Your service was very easy to use.
13 października 2024
Odpowiedź od Ticketpass
Hi John,
Thank you for sharing your experience! It's great to hear you found Ticketpass very easy to use and enjoyed a great game!
We hope to continue making future bookings smooth for you.
Best regards,
The Ticketpass Team
It was easy to book and get tickets
19 października 2024
Odpowiedź od Ticketpass
Hi Ken,
Thank you for the feedback! We’re glad to hear that booking and getting your tickets was easy. We hope you had a good time!
Best regards,
The Ticketpass Team
Easy to use app
8 sierpnia 2024
Odpowiedź od Ticketpass
Hi Debbie,
Thanks for the feedback! We’re delighted to hear you found the app easy to use. It’s always our goal to keep things simple so you can focus on enjoying the events you love.
Looking forward to helping with your next booking!
Best regards,
The Ticketpass Team
Odpowiedź od Ticketpass
Hi Pascale,
Thank you for the feedback! We’re really glad to hear you found it easy to use and that downloading tickets or adding them to your Wallet was a breeze. We aim to make every step as simple as possible, so you can enjoy your event with no hassle.
Hope to see you booking with us again soon!
Best regards,
The Ticketpass Team
Odpowiedź od Ticketpass
Hi Juliet,
Thank you for the great feedback! We’re thrilled to hear that everything was easy to use and worked smoothly for you—no fuss, just a great experience.
Looking forward to helping with your next event!
Best regards,
The Ticketpass Team
Bit of a f a g
Bit of a f a g, having to sign into my account (actually, a bit of a f a ghaving to create an account) to access my tickets. A very unnecessary step.
Compounded by the word I wanted use being deemed 'inappropriate'. Welcome to 2024 😏
10 sierpnia 2024
Odpowiedź od Ticketpass
Hi Steven,
Thank you for taking the time to share your feedback. We understand that creating and signing into an account can feel like an extra step.
The reason we require an account is to ensure that all your tickets—both active and past—are securely stored and easily accessible in one place. This allows you to have a record of your purchases and manage your tickets efficiently.
If there's anything else we can help with you can reach out at support@ticketpass.org we are here to assist.
Best regards,
The Ticketpass Team
Odpowiedź od Ticketpass
Hi Phil,
Thank you for sharing your experience! We’re happy to hear that booking was easy and everything went smoothly at the venue. Knowing that the whole process was seamless for you makes our day :)
Best regards,
The Ticketpass Team
“It did what it said on the tin”.
11 lipca 2024
Odpowiedź od Ticketpass
Hi Colin,
Thank you for the feedback! We're glad to hear that Ticketpass delivered exactly as expected, just like it should be.
We look forward to see you again!
Best regards,
The Ticketpass Team
was prima geregeld
28 lipca 2024
Odpowiedź od Ticketpass
Hi Mat,
Thank you for your kind words! We’re so glad to hear we met your expectations.
We look forward to providing the same great experience next time!
Best regards,
The Ticketpass Team
very easy to use
5 lipca 2024
Odpowiedź od Ticketpass
Hi Jon,
Thanks for the feedback! We’re pleased to hear you found Ticketpass very easy to use.
Hope to see you back for your next event!
Best regards,
The Ticketpass Team
Simple to use.
1 sierpnia 2024
Odpowiedź od Ticketpass
Hi Stephen,
Thank you for your feedback! We’re happy to hear you found our service simple to use :)
Looking forward to see you again soon!
Best regards,
The Ticketpass Team
Odpowiedź od Ticketpass
Hi Linda,
Thank you for sharing your feedback! We’re glad to hear everything went smoothly and that the process was simple. That’s exactly the experience we want for our users!
Hope to see you back for future events
Best regards,
The Ticketpass Team
Odpowiedź od Ticketpass
Hi Philip,
Thank you so much for the amazing feedback! We’re happy to hear you had an awesome experience with Ticketpass :)
Best regards,
The Ticketpass Team
Easy and quick
17 lipca 2024
Odpowiedź od Ticketpass
Hi Maria,
Thanks for the feedback! We’re delighted to hear you found the process easy and quick.
Looking forward to helping with your next booking!
Best regards,
The Ticketpass Team
More complicated than it needed to be…
More complicated than it needed to be just to book a camping spot for a tent. Frustrating to have to set up a password etc and to have to print off QR codes, not everyone has smartphones, but there's a presumption. Surely a reference no. would suffice?
19 lipca 2024
Odpowiedź od Ticketpass
Hi Sharon,
Thanks for sharing your feedback.
Yes, that's suffice. When you arrive to the event, the event organiser will be able to find you using your booking reference.
You also don't need to print your tickets (QR codes) you have the option to add them to your Apple and Google wallet or you can you can access them as PDF on your phone.
The password allows you to have all your active (and past) tickets in one place.
Hope it helps! If we can assist with anything please email us at support@ticketpass.org :)
Odpowiedź od Ticketpass
Hi Andrew,
Thank you for your feedback! We’re so glad to hear you found the process user-friendly and straightforward. Making things simple for our users is our top priority.
Hope to see you at more events soon!
Best regards,
The Ticketpass Team
Don’t fall for it
This company claim to be the fair alternative. The reality is they’re money grabbing liars
7 sierpnia 2024
Opinia niezależna
Odpowiedź od Ticketpass
Hi Harry,
We really are sorry to hear you feel like that. Our pricing is similar to competitors and unlike anyone else, we are the only ones to pledge 50% of our booking fee to charity and/or social projects. So the reality is that we make less money.
Please feel free to contact us at support@ticketpass.org if there's anything else we can help with.
Best regards,
The Ticketpass Team
No notification of membership number…
No notification of membership number change after receipt of numbers by email. Total confusion ensued. Annoyed at having to pay extra £5 each for two cards.
6 sierpnia 2024
Odpowiedź od Ticketpass
Hi Anthony,
Thank you for taking the time to share your feedback with us.
We understand your frustration. Unfortunately we have no control on the amount that the event organiser charges for printing memberships cards.
If there's anything else we can help with please contact us directly at support@ticketpass.org so we are here to assist.
Best regards,
The Ticketpass Team
Easy to access
7 sierpnia 2024
Odpowiedź od Ticketpass
Hi Jane,
Thank you for your feedback! We’re glad to hear you found it very user-friendly :)
Best regards,
The Ticketpass Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.