Very disappointing experience
For transparency and future customers:
We rented a car in Dubai for 1 day. The price of 1100 AED was agreed in advance via WhatsApp and confirmed before pickup.
Before finalising the booking, we specifically asked whether everything was included in the price, and we were told that it was.
Although the mileage limitation was stated in the written contract, it was not clearly explained to us at the time of confirmation, and we were explicitly reassured that the agreed price covered everything.
At the time of return, we were informed of a 150 km/day limit and charged an additional 850 AED for excess mileage, which significantly increased the final cost.
This experience highlights the importance of having all key conditions clearly explained at the time of confirmation, not only included in the contract.
We recommend future customers carefully verify all details in writing and ensure there is full clarity on mileage limits and additional charges before proceeding.








