Dont ever take a chance with this company - I have used them for many years. In the past they have always been fantastic. Now they are less than pathetic. I tried multiple x to book a car for a week b... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hi, I went to collect a car at Thrifty Hartfield on 18th July. I was assisted by Ayanda, helpful, energetic give advice where necessary. I had such awesome experience with her customer service. Keep... Zobacz więcej
DON'T USE THRIFTY CAR RENTAL!!! Thrifty manipulate their agreements and contract clauses to suit themselves, clauses that are in direct conflict are used to justify debiting your account after yo... Zobacz więcej
Thrifty stole about R4000 from me. They could not find my booking on their system and charged me a new much higher rate in the day. More disconcerting is that rather than admitting their mistake, the... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Thrifty car hire offers affordable vehicle rental rates in Cape Town, Durban, Johannesburg and other locations throughout South Africa and Namibia.
Dane kontaktowe
Cape Town, Republika Afryki Południowej
- thrifty.co.za
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Got charged on my credit card one year…
Got charged on my credit card one year later with a car that had no damage on return. Not only this they charge a credit card one year later without ever even advising if there was any damage. Very unethical
DON'T USE THRIFTY CAR RENTAL!!!
DON'T USE THRIFTY CAR RENTAL!!!
Thrifty manipulate their agreements and contract clauses to suit themselves, clauses that are in direct conflict are used to justify debiting your account after your rental agreement is concluded. Clauses in question "like for like" fueling policy and "refueling" clause.
Clients act in good faith that the vehicle is received with a full tank and return the vehicle inline with the like for like fuel policy, as I had done. All readings and evidence supported like for like usage. Thrifty unfairly claim 10L fuel shortfall and debit account without authorisation.
Appalling service on check in and worse…
Appalling service on check in and worse than appalling after sales service.
In September of 2019 we booked a 4x4 Toyota Hilux to pick up in OR Tambo airport on 15th Jan 2020 for a seven week hire with cross border access to Botswana and Namibia. We were assured of the vehicle back in September.
We arrived at the rental desk and were met with blank looks. The request was on their system but no one had bothered to sort out a vehicle. Eventually after much hassle and calls to get cross border permission we were told we could "upgrade" to a Nissan X trail
This was an upgrade in terms of comfort but not in terms of ground clearance considering we were visiting Botswana and their huge potholes.
It was probably inevitable that we would suffer some bodywork damage with such low ground clearance.
When we returned the car they took an excess off us of 10,000 SAR however we had insurance on the excess through a very professional company.
Thrifty then proceeded to ignore all requests to provide an invoice for the 10,000 SAR despite requests from me, from my insurance company and from thier parent company Hertz.
My insurance company eventually settled with me despite the missing invoice.
We have taken out long car hires in Africa every year for the past seven years. On the last occasion advertising persuaded me to go to Thrifty. It was a huge mistake.
Good experience
I rented a car for 12 days from Cape Town airport over the New Year. apart from a slight delay collecting the car during a very busy period, all aspects of the hire went well.

Odpowiedź od Thrifty South Africa
Very unhelpful
I rented a car with Thrifty through a broker. This was a business trip. We had to prepay a portion of the fee. When my colleagues arrived, Thrifty did a fraud check on the driver's credit card and deemed him a credit risk. They would not give him a car. He regularly rents cars through other agents and has had no such problems. What was unacceptable, though, was that Thrifty refused to allow a change in driver. Very unaccommodating. We will not be using Thrifty again.
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