Threadnine Recenzje 

886
Wynik TrustScore: 2 na 5

1,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Please do not use this company, they are ridiculously bad. I ordered two items, not a huge order to get wrong but they did. I emailed and got no response, I tried calling, waste of time. My money i... Zobacz więcej

Oceniono na 1 z 5

A lesson learnt. Check out Trustpilot reviews before ordering anything on line. Placed an order for some bedding that has never arrived. No response to all forms of contact. Have looked up the busines... Zobacz więcej

Oceniono na 1 z 5

Avoid. Sent completely the wrong item. Phone number on website disconnected. Chat function on website was dismissive. Support email was in ridiculous garbled English and didn't even address my complai... Zobacz więcej

Oceniono na 5 z 5

Beautiful duvet set. Looks so royal. Was a bit hesitant to order as there are similar ones on Amazon with really bad reviews but the material is so soft and cosy and the stitching detail is very stron... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z pościelą
  2. Sklep z pościelami
  3. Sklep z zasłonami

Informacje przekazane przez różne źródła zewnętrzne

Check out our cotton made home bedding collection of duvet and bed sheet sets in various designs and patterns such as Pintuck, Satin and Printed. You will love them! www.threadnine.com


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

886 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(886)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Awful products- not Egyptian…

Awful products which are not Egyptian cotton. They are completely see through. Also they refused to refund my delivery costs which were by a courier they invited on and cost me over £6. When I complained they stared it was a 'label error' as if that is a legitimate excuse. Buy from them at your peril. Photos available.

5 marca 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Hi Kaia, we are sorry for the experience you had and thank you for your feedback. We will pass it on to our service quality team to review and implement recommended changes.

Oceniono na 1 z 5

Poor quality and misleading returns promise

Having read the reviews I decided to order 2 pintuck duvet sets. I was really disappointed with the quality, found them to be made from very thin material so decided to return them. I would not have left a negative review based on the quality alone, the reason for my review is based on the very misleading returns policy and terrible customer service. If you find you need to return anything do not expect it to be a straight forward process. They require you to submit a returns questionnaire, then send photos, then tracking info plus screenshot of delivery proof ( postage at customer cost) I did all this to then be told they would deduct 30%, 15% admin and 15% for their delivery. Even then I didn’t receive my remaining refund and had to chase them for it. I must have sent a total of 20 emails just to return. I would seriously advice people to spend a little more and use a reputable company if you want quality and hassle free shopping!!!

26 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Hi Jacqui, we are sorry that you didn't have a good experience with our service. We are constantly reviewing our policies and we will take your feedback onboard to improve our services further. We have escalated your case to our service management team further review to make sure we continue to provide high quality service to our customers. Thank you for patience and we apologize again for the experience you have had. Regards.

Oceniono na 1 z 5

I purchased this item (Printed Designer…

I purchased this item (Printed Designer Duvet Cover with Pillowcases 100% Cotton Quilt Covers Bedding Sets × 1
Super King / Check Charcoal) after I unpacked it I found a hole in the design, no problem it happens that wasn't the problem, I contacted Theadnine via e-mail to explain the issue, and ask for a refund, then the problem started, they tried everything offering me various vouchers instead of me sending it back as faulty goods, eventually they gave in and sent me a return s address for a refund, the refund was to be processed via Amazon pay, I received an e-mail from Amazon pay but the total to be refunded was below the price that I paid, they said that (it was the shipping amount that we have sent to courier service), I did eventually get the full amount but it included me going to trading standards to find out the law, I certainly would not recommend using this company again or recommending anyone to use it .

25 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Hi Tom, we are sorry that you didn't have a good experience with our service. We are constantly reviewing our policies and we will take your feedback onboard to improve our services further. Covid-19 have additional complexity to internal processes due to lock downs and remote working. We are pleased though that you received your refund. Regards.

Oceniono na 5 z 5

Excellent

Excellent delivery and bed linen gorgeous

25 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Thank you Harris for the lovely feedback.

Oceniono na 5 z 5

Stylish

Excellent quality, efficient service and very good value for money

23 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Thank you Victoria for the lovely feedback.

Oceniono na 5 z 5

Efficient order process

Efficient order process, communication re delivery excellent and order arrived within a week. Decent quality too.

22 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Thank you Karen for the lovely feedback, we really appreciate it!

Oceniono na 5 z 5

Ordered items

Ordered items - arrived within 48hrs very good communication. Strange smell and felt quite thin - washed and smell has gone and feel much thicker. Really happy

22 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Thank you Antonia for the lovely feedback, we really appreciate it!

Oceniono na 5 z 5

Quick delivery

Quick delivery, decent quality and the correct depth (I’ve ordered from other places and they haven’t been as deep as advertised. Heavily pregnant so wanted a waterproof one in case my waters break through the night!

22 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Thank you Chantel for the lovely feedback, we really appreciate it. We also wish you all the best with your pregnancy!

Oceniono na 5 z 5

Excellent company to deal with

Excellent company to deal with. Quick delivery. Merchandise is of the highest quality. Will recommend them to friends and will buy from here again

21 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Thank you Moira for the lovely feedback, we really appreciate it!

Oceniono na 5 z 5

The customer service is excellent

The customer service is excellent. Well impressed and efficient to deal with. Wouldn’t hesitate to order again.

21 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Thank you Maggie for the lovely feedback, we really appreciate it!

Oceniono na 5 z 5

Great value

Fast service, excellent communication from the moment I placed the order. Great value and really pleased with the product.

21 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Thank you Alison for the lovely feedback, we really appreciate it!

Oceniono na 5 z 5

Excellent company to deal

Excellent company to deal, kept me updated from start to finish. Purchased 2 superking duvets. Incredible value and outstanding quality.

21 lutego 2021
Opinia niezależna
Logo Threadnine

Odpowiedź od Threadnine

Thank you Lee for the lovely feedback, we really appreciate it!

Doświadczenie Trustpilot

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