I downloaded this as per my solicitors instruction for moving home. The app itself is easy enough to use and self explanatory, however , it flagged me as a possible PEP due to my name being or variati... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer support was great. Drew was so patient and determined to get me through the process. The process seemed relatively straightforward but frustratingly didn't always upload my documents and... Zobacz więcej
Reakcja na opinię
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Zobacz więcej
Reakcja na opinię
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Dane kontaktowe
Belle House Platform 1, SW1V 1JT, London, Zjednoczone Królestwo
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Doskonała
7 tys. recenzji
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic experience
Tabeen was very helpful in resolving my issue in a quick and professional manner. There was no long holding on the phone and Tabeen dealt with me in a friendly manner. Thank you very much!
24 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Tabeen - we are glad to read how helpful they were in getting everything sorted for you.
Best,
Thirdfort
Really helpful and great service
24 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Odpowiedź od Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Odpowiedź od Thirdfort
Hi,
Thanks for your fantastic feedback and 5* review!
Kind Regards,
Thirdfort
Prompt answer to my call
Prompt answer to my call. Zoey was very polite helpful, offered to call back to make sure all was ok. Reassuring that Thirdfort is a secure platform.
24 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thanks for sharing your feedback. It's great that you felt reassured about Thirdfort’s security and appreciated Zoey’s support. We will pass this back to Zoey and the wider team.
Kind Regards,
Thirdfort
The customer support I spoke with
The customer support I spoke with, was very helpful,
24 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for your kind feedback. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Very friendly and helpful service
Very friendly and helpful service. Thank you
24 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent, we really appreciate it. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Odpowiedź od Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Quick help
My call was answered quickly and dealt with well. So important when you are under pressure.
24 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very helpful experience
I needed information regarding required documentation and I spoke to Tabeen .
Although I was at work, she was extremely patient and allowed me time to find somewhere quiet to talk.
Tabeen is extremely knowledgeable and talked me through what I needed to do.
Very helpful, a great asset.
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Tabeen. We are so glad to hear how helpful she was. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Found the app easy to navigate and use
Found the app easy to navigate and use, that's if I have completed the tasks right for my Solicitor.
I'm not very savvy with tech so we will see how it goes.
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we're glad to read you found the app easy to use.
Best,
Thirdfort
Very easy to use
Very easy to use, the app takes you through document verification step by step.
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for your feedback - we're so glad you found the app easy to use.
Many Thanks,
Thirdfort
The hugely helpful Emmanuel
I have telephoned 3times in past few days with combined waiting time of around 60 minutes!
I have now been rescued by one of your operators , Emmanuel, who has been fantastic
So my excellent rating is down only to him, not any other part of Thirdport services
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for your feedback - i'm very sorry to hear about your wait time. We are working hard to boost our efficiencies so we will take this away. I'm delighted to read our agent Emmanuel was able to help you get everything sorted. If you have any other feedback you would like to share, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
Odpowiedź od Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Beth from customer service really…
Beth from customer service really helped us with any problems we had very understanding
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for your feedback. I'm glad our support agent was able to help you.
Kind Regards,
Thirdfort
Emmanuel was very helpful...thank you
Emmanuel was very helpful...thank you
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Emmanuel, we really appreciate it!
Best,
Thirdfort
Straightforward and stress-free process
I liked the speed of the process and straightforward sign posting. One can navigate the whole process easily in a few minutes.
I only had one hitch when the iPhone took a couple of attempts to recognise the chip on my passport.
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm glad to read you found the app straightforward overall. The chip read can sometimes take more than one attempt if the connection is broken - we're glad you were able to get this sorted in the end.
Best Wishes,
Thirdfort
Quick and competent
Thanks to Emmanuel for helping to sort my issue quickly, he kindly called me back after I was disconnected.
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for taking the time to leave your comment on our agent Emmanuel, we are delighted to read how helpful he was.
Best,
Thirdfort
Tabeen was outstanding
Tabeen was totally first class in guiding me through the registration process. Kind, patient and polite from start to finish. There is no way I could have been successful without her. Promote her and bonus if I had my way!
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for your extremely kind feedback for our agent Tabeen - it is really appreciated!
Best,
Thirdfort
Good
Good, but had a bit technical issues, but was sorted by advisor very quickly
23 marca 2026
Opinia niezależna
Odpowiedź od Thirdfort
Hi,
Thank you for your feedback. I'm very sorry to read you had some technical issues, but delighted to know our support agent was able to resolve everything for you.
Best,
Thirdfort
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.