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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience. Initial order had a couple of missing items. After contacting using their web form, the issue was acknowledged and missing items were sent straight away. Great service, and very h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Spoke to a lovely female on the phone regarding a space saver for a recently purchased BMW 2 series gran coupe and she was very helpful. Ordered the wheel, delivered within 2 days. Great service, woul... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Rang W/S with questions about info given by dealer(KIA).The guy asked a few questions re: wheel and tyre size ,he told me exactly what wheel I needed.I ordered the wheel and toolkit and it all arrived... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We ordered a spacesaver/car jack pack which was delivered promptly. Unfortunately, we couldn't fit wheel in boot of our Mazda MX5 - not the company's fault, we assumed it was a collapsible tyre. I tel... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z akcesoriami samochodowymi
  2. Sklep samochodowy
  3. Wulkanizacja
  4. Sklep z oponami i felgami

Informacje przekazane przez różne źródła zewnętrzne

The wheel shop are the leading suppliers of cheap spare wheels, space saver wheels and steel wheels in the UK. Free delivery, Free fitting.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

192 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 28% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Poor communication

Poor communication, never hey purchase confirmation or receipt, and takes about a month to get your order… stay away

17 kwietnia 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hello SSI,
Could you please provide more information about your experience please ?
Our response rate is 99% and average reply time is 20-30 mins...and that is with hundreds of emails and phone calls daily.
Also have you contacted us about a delayed order and we didn't find a solution for you ?
It just sounds a bit odd that you have waited a month for your order when we dispatch 1200 wheels per week and this is the first time we hear about such a delay.
Please provide as much information as you can in your review as many people make informed decisions based on these reviews.
Alternatively contact us privately with your order details so we can have a look into it and if factual and you have waited a whole month for your order we can compensate you in a way as we pride ourselves in our customer service level and would like to keep high standards for everyone

The Wheel Shop

Oceniono na 5 z 5

Great service, quality items.

Great experience. Initial order had a couple of missing items. After contacting using their web form, the issue was acknowledged and missing items were sent straight away.

Great service, and very happy with the overall package.

30 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hi Andrew,

Thank you very much for your review
Yes, sometimes things do go wrong, it s not ideal but when things go wrong we work as quickly as possible to make things right

TheWheelShop

Oceniono na 5 z 5

Wonderful stress free experience

Rang W/S with questions about info given by dealer(KIA).The guy asked a few questions re: wheel and tyre size ,he told me exactly what wheel I needed.I ordered the wheel and toolkit and it all arrived in 2 days.I tried it for fit as instructed ,it fitted perfectly.The whole process was very easy and I was extremely impressed.I would recommend this company to anyone.

9 kwietnia 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hi Graham,

Thank you very much for sharing your experience
We always like to keep the info we provide as accurate as straightforward as possible.
Nobody likes hassle so here at The Wheel Shop we work on keeping things simple and efficient

The WheelShop

Oceniono na 5 z 5

Great service

Great service, I have a 2025 Mazda CX5, instructions on model differences not good, wanted to leave review on site but unable, once the removable plate has gone it was a breeze.

10 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Kia spare tyre

Kia spare tyre. Great price, as new, toolkit is really good quality. Well packaged and quick delivery.
Note the toolkit is generic so does not fit flush in the wheel space, so the Kia cover is a tad not flat. If the jack was more compact it would be perfect. I used a bungy to secure the toolkit to the tyre.

Highly recommended company, well impressed.

10 kwietnia 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hi David,

Yes thee toolkits are universal so they won t fit inside the wheel as a custom main dealer package would do
They come with a handy cover bag though
Thank you for your honest review :)

TheWheelShop

Oceniono na 5 z 5

Spoke to a lovely female on the phone…

Spoke to a lovely female on the phone regarding a space saver for a recently purchased BMW 2 series gran coupe and she was very helpful. Ordered the wheel, delivered within 2 days. Great service, would definitely recommend.

7 kwietnia 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hi Glynne,

Thank you for reviewing your experience

TheWheelShop

Oceniono na 5 z 5

VW T Roc emergency spare kit

My experience with these chaps and chapesses has been exemplary. The whole process was easy and successful. Having received the product, the quality looks absolutely fine and surpassed the standard of VW. Many thanks for your services

2 kwietnia 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hi Trevor,

Very good to hear that you re happy with the product

TheWheelShop

Oceniono na 5 z 5

Just received my spare wheel kit for…

Just received my spare wheel kit for Audi A6. Fits perfectly. Really impressed with their first class service. The whole kit is actually better than I expected. Cannot fault them. 😊 I'm happy.

1 kwietnia 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hello,

Really glad to hear that

The WheelShop

Oceniono na 5 z 5

Ordered an 18" space saver wheel and…

Ordered an 18" space saver wheel and kit on Saturday ( standard delivery) received it this morning Monday and now in the car. Great value for money essential item, great fast service and delivery. Thank you

30 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hi Ian,

Thank you very much for sharing your thoughts
It helps other customers a lot

The WheelShop

Oceniono na 5 z 5

Fantastic company

We ordered a spacesaver/car jack pack which was delivered promptly. Unfortunately, we couldn't fit wheel in boot of our Mazda MX5 - not the company's fault, we assumed it was a collapsible tyre. I telephoned and explained our predicament; they arranged for collection with complete understanding shown and no problems whatsoever; the refund arrived very promptly... so refreshing to deal with such a professional and helpful company... we'd give ten stars if we could and will certainly bear this company in mind for the future !!!

20 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hi Tanya,

Thank you very much for the lovely feedback
Sometimes things do go wrong and we strive to resolve them as smoothly as possible for everyone.
Glad we could help and hopefully you ll come back in the future

The Wheel Shop

Oceniono na 5 z 5

Replaced goods

I had a fault on a wheel they supplied and rang thier shop to report this. I received a most polite and efficient response, in fact they collected and delivered a new one within 3 days, I was very impressed with thier after sales service. I will definately use this firm again. 10/10

23 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hi Neil,

Thank you very much for taking the time to review your experience
We hope to see you again soon :)

THE WHEEL SHOP

Oceniono na 5 z 5

Super fast delivery

Super fast delivery. Spoke to customer services and they were exceptionally helpful and knowledgeable.
Highly recommended.

18 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hi Flora,

Thank you for taking the time to leave your thoughts
We appreciate any feedback and we re always happy when our customers are happy

The Wheel Shop

Oceniono na 5 z 5

Full size steel rim for Skoda Scala

Full size steel rim for Skoda Scala, great quality and price and a perfect fit. I bought this to replace one of those slime kits, this is a far better job and more reliable Delivered on time and in perfect condition, many thanks.

19 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hello,
Thank you for taking the time to review your purchase, and it s great that you re happy with the product
Hope to see you again soon

The Wheel Shop

Oceniono na 5 z 5

Excellent company

Excellent company, I ordered an 18” space saver wheel for my car, Very easy to order online but called the wheelshop to confirm a few details and the person I spoke to was very friendly and knowledgeable about the dimensions of the wheel, The order said 3 to 5 day to deliver and arrived in two days, A very happy customer 😁

19 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hello Ian,

Thank you so much for taking a few minutes to review your experience
It helps other buyers very much
Glad you are happy with the service and product

The Wheel Shop

Oceniono na 5 z 5

All good quality parts

Ordered a spare for a 2020 Volvo XC40. All good quality parts, Jack, wrench etc. Dropped straight into boot space. Fast DHL delivery. Recommend.

19 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hello Stephen,

Thank you very much for taking time to review your purchase
Always good to see happy customers

The Wheel Shop

Oceniono na 5 z 5

Neeeded a space saver wheel

Seems like a good product. Quick service and prompt response to my query. Turns out it was a user error on my part. Happy overall

17 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hello Graham,
Have you tried checking the other end of the sockets ?
They are double ended
17-19mm
21-23mm

Thank you for updating your review :)

Oceniono na 1 z 5

Didn’t arrive - DHL are useless

Unfortunately the company have opted to use DHL as their carrier. I paid for express delivery and DHL failed to turn up during estimated time slot and then lied to say they couldn’t access the property. I was home all day and have a ring door bell. I even got family over during school run, inconveniencing my parents, for an Urgent delivery that never arrived.

11 marca 2026
Opinia niezależna
Logo Thewheelshop

Odpowiedź od Thewheelshop

Hello Natalie,
First we would like to apologize for the delay that DHL has had in delivering your parcel.
We choose our delivery partners based on overall service, delivery on time percentage and other factors.
Overall DHL is in the top 2 carriers in the UK at the moment, but of course no delivery company will ever have a 100% success rate due to various factors like depot congestions, vehicle breakdowns, weather etc.
We have contacted DHL about this and they,re currently investigating the claims of the driver that he was unable to gain access to the property.
We want to make it right so we can send you a replacement today with another courier for delivery tomorrow if that's ok and also refund you the express delivery charge that you have paid.
Please reach out to us privately so we can make the arrangements ASAP.

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