Absolute Scammers – Avoid at all costs! Rating: ⭐☆☆☆☆ (1/5) I ordered 3 watches on October 21, 2026, and to this day, there has been zero status update or communication regarding my shipment. I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
ETA was communicated properly. Packaging was great. Arrived in time. Watch looks amazing. And great pricing. Thanks, Anoop
Overall it was very good experience from ordering to getting it delivered. Fast delivery of the watch. Just bit slow on replying to WhatsApp/messenger enquiries but i got them on email listed. But at... Zobacz więcej
HIGHLY recommend buying from this store. We found the perfect watch for my partners 30th birthday but it was very expensive. After having a bit of a look around online, we came across The Watches Men... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Watches Men is a trusted online watch store offering quality timepieces at honest prices. We serve customers across New Zealand, Australia, and worldwide, providing a curated range of watches from globally recognized brands for shoppers who want style, durability, and craftsmanship without inflated retail markups. Our mission is simple: make great watches accessible to everyone. Whether you're shopping for an everyday timepiece, a statement accessory, or the perfect gift, our collection is designed to suit every personality and budget. With warehouses in Auckland and four other international locations, we offer fast, reliable shipping wherever you are, backed by careful sourcing and strict quality control across our entire inventory. Customer satisfaction drives everything we do. From checkout to delivery, our team focuses on a smooth, transparent shopping experience, supported by responsive customer service, clear policies, and fast shipping timelines. Buying watches online requires trust, and we take that seriously. We prioritize honest communication, fair resolutions, and genuine care for every customer, which is why so many shoppers return to us and recommend us to friends and family. At The Watches Men, we're more than an online watch shop. We're building lasting relationships with watch lovers worldwide who value great timekeeping and great service.
Dane kontaktowe
3 Mount Street, Auckland Central, 1010, Auckland, Nowa Zelandia
- info@thewatchesmen.co.nz
- thewatchesmen.co.nz
3,9
Dobra
138 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 68% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Everything from the purchase to the…
Everything from the purchase to the delivery was good. I've brought 2 watches off here now one in July & another in November. Thank you
14 lipca 2023
Room for improvement
The box my latest watch came in was damaged, last one I purchased was faulty so haven’t had a great experience so I think a 3 is more than fair.
On a positive the faulty watch was replaced and that watch was fine.
14 lipca 2023
Very good product thanks
24 czerwca 2023
Poor Customer service.
Honestly they allowed me to place my order then emailed me 4 days later that the order was unavailable and heard no response from the company on refunds. Watches looked good so can't rate on that but currently the services from their company are far satisfactory. Would not recommend from this experience.
13 grudnia 2023
Opinia niezależna
Brilliant company to deal with
Easy to use their website good selection at good pricing ! Hopefully they won’t change the pricing structure as I would love to order more of their products.
Came to us in New Zealand without any issues
4 kwietnia 2023
Prompt delivery and quick service
30 marca 2023
What made my experience great is the…
What made my experience great is the customer service that I have been receiving from Eric. Very prompt replies with positive energy. To me, this is more important than the product itself :)
2 lipca 2023
Lovely watches
Lovely watches, will come back to order more. Satisfied customer.
Thank you.
21 czerwca 2023
Got my watch in less than a week from…
Got my watch in less than a week from day of purchase. I am 100% satisfied with the order and will order more in the future 👍🏼
13 czerwca 2023
Ordered a watch 6 days ago
Ordered a watch to the UK 6 days ago. Did receive confirmation email, then a few days ago received an email 'thank you for joining the family, while you're waiting for your order to arrive..' which to me would indicate that it has been shipped, but have not received a tracking nr or an email from DHL?
Have been trying to contact them too - emails, IMs and phone calls.. while they state on their website availability is 24/7, in reality it is 0 because they never get back to you.
When you try calling them, the line states that the phone nr has incoming call restrictions and hangs up.
I am absolutely devastated and frustrated.
Save your energy, time and money by avoiding this company, it is an absolute scam - do not understand how people here on Trustpilot are giving 5 star and positive review - which was one of the pro-s for me to go ahead with ordering by the way!
Would very much appreciate if the company got back to me but I doubt they will!
4 lipca 2023
Opinia niezależna
Odpowiedź od The Watches Men
Hi Fanny, we apologize for any inconvenience you've experienced. We'd like to inform you that your order has already been shipped, and you should receive it within the estimated delivery time of 3 - 5 days. We understand your concerns about communication and will investigate the issue to improve our support system. Thank you for your patience.
Best regards,
Salma
Authentic products and great service
Authentic products and great service. Highly recommend.
26 listopada 2022
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