I have been using this company for some time now and have had nothing but great experiences. Really great customer service and ordering is straight forward with swift delivery via Royal Mail with disc... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Excellent service from this company. I was missing a pack of needles in my delivery (or perhaps I mistakenly threw them away) but upon emailing the company I was quickly advised that a new supply wo... Zobacz więcej
Reakcja na opinię
I find the entire team at The Virtual Slimming Clinic not just a delight to deal with but a fully responsible medical team who I feel I can trust with any concerns I have had on my journey. I would no... Zobacz więcej
Reakcja na opinię
Took my money, no product, no support I placed an order with The Virtual Slimming Clinic on August 17th, 2025. The order status shows “shipped”, but no tracking number was ever provided. I tried to... Zobacz więcej
Reakcja na opinię
4,4
Doskonała
69 recenzji
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Friendly consultation
Friendly consultation with ongoing advice, support and guidance. Answered all queries and gave reassurance.
8 października 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Tracey
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The Virtual Slimming Clinic
always very helpful and very prompt…
always very helpful and very prompt with any questions i have. great advice when needed
27 września 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Jacqui
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
Great service
Great service, fast delivery. Customer service is through email, it is very responsive and efficient, always resolves my issues promptly. Highly recommended. Thank you.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Ryo
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
I have always had a great service with…
I have always had a great service with The Virtual Slimming clinic. The team are helpful, the online system is easy to navigate and monitor progress and responses to questions are always on the day. I would recommend the service.
28 lipca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Matt
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Excellent service from this company
Excellent service from this company.
I was missing a pack of needles in my delivery (or perhaps I mistakenly threw them away) but upon emailing the company I was quickly advised that a new supply would be on its way. From first placing my order to now, the company's response and service has been exemplary.
6 lipca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Customer
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Always great service and quick response…
Always great service and quick response time. A great range of products and highly professional.
Highly recommend.
12 czerwca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Mel
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
I have always had great service from…
I have always had great service from this clinic and Punam always goes the extra mile. Response is fast, friendly and very professional. I have felt well supported and feel a sense of safety and genuine care. Thank you so much
11 czerwca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Matilda
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
I had a problem with the ordering and…
I had a problem with the ordering and Punam replied quickly and was very helpful. I’m grateful that it was easily sorted out.
10 czerwca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear CB
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Very thorough with checks
Very thorough with checks, great customer service and response
8 czerwca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Zohra
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Have now had 2 faulty pens
Have now had 2 faulty pens, where I cannot administer the last dose, I have offered to send the pens back, but they insisted in a video, then said no it’s not faulty it’s designed to leave excess medication in the pen,.. this is not excess medication.. it’s the last dose!.. So VERY expensive for 3 doses!!.. would not order from this company..
8 czerwca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Hello Angela
Thank you for your review. We are sorry to hear you feel disappointed, but your review does not reflect the facts of the situation.
When a patient reports a potentially faulty medication pen, we must follow a strict protocol set by the manufacturer. This includes requesting a short video first, as most issues are related to needle attachment, priming, or the pen having already delivered all available doses. This step prevents unnecessary delays and ensures we only request a return when genuinely required.
In the video you provided, it was clear that all four doses had already been administered. The liquid you can see remaining in the pen is the standard residual solution present in every Mounjaro pen. This is not an opinion - it is confirmed by the manufacturer and is part of the pen’s design. The residual liquid is used for priming and is not an additional dose.
Although the pen clearly shows it is not faulty, we will arrange for it to be returned so it can be inspected in person and then sent to the manufacturer, Eli Lilly, for full investigation.
Please note that this process typically takes 6–8 weeks, and the final outcome is determined by the manufacturer, not by us.
We understand this situation has been frustrating, but we have followed the correct protocol, provided accurate information based on the manufacturer’s guidance, and supported your request at every stage.
Our priority is always patient safety and ensuring any genuine faults are escalated appropriately.
We will arrange for the pen to be returned for investigation.
Thank you
Kind regards
The VSC
Had a small issue when ordering and the…
Had a small issue when ordering and the customer service team couldn’t has been more helpful. Delivery is prompt and it’s an all round professional experience.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Mr Bryant
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Had an issue with delivery and it was…
Had an issue with delivery and it was dealt with promptly. Many thanks
2 czerwca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Customer
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Excellent
So happy with this website, hassle free prescription, yet so professional and helpful, cannot recommend enough, thanks again - Bernie
3 czerwca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Bernie
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Outstanding service
The support has been outstanding from day one — friendly, efficient, and always ready to help when it matters most.
28 maja 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Enrico
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Great service!
21 maja 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Iliac
Thank you for your positive feedback, we’re genuinely grateful for your trust and continued custom.
Kind regards
The VSC
Odpowiedź od Thevirtualslimmingclinic
Dear Yasmine
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Highly Recommended
This company has always been extremely helpful and efficient. They are reliable, trustworthy and deliver quickly.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Natascha
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
I have been using the virtual slimming…
I have been using the virtual slimming clinic for a long while now and they are fantastic
29 marca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Ruth
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards The VSC
Really helpful customer service and…
Really helpful customer service and support!
Very efficient and helpful.
Extremely quick delivery
16 marca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Kate
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
I have had absolutely exceptional…
I have had absolutely exceptional customer service throughout!! I cannot recommend this place enough!! I had a problem with my initial delivery of my product, so I emailed them to explain what had happened and their communication has just been top notch, they did all they could to send out another product asap whilst they investigated what had happened with the initial delivery.
Also, any questions I have they have answered promptly. The whole experience has been great Thank you
4 marca 2026
Opinia niezależna
Odpowiedź od Thevirtualslimmingclinic
Dear Nicola
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference. Thank you for recommending us, it truly means a lot!
The VSC
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.