The Vet Recenzje 

2358
Wynik TrustScore: 2.5 na 5

2,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The vets and staff at Vetsmiths truly are amazing !! They love each and every pet like it's their own. They go the extra mile to make you and your pet comfortable. Friendly , knowledgeable , be... Zobacz więcej

Oceniono na 1 z 5

Warrington Vet nursing staff at reception are dredfull. Canceled my puppy £16.50 a month pet plan because was not worth to pay just for few ingejction per year. Own them £82.36 and asked to pay by ins... Zobacz więcej

Oceniono na 5 z 5

Took our Yorkshire Terrier to the Vets Liverpool because he became very poorly, we went there because our regular vet had moved practices to there. Johann is our vet and he was as always, so compassio... Zobacz więcej

Oceniono na 1 z 5

Sadly we have to agree with all the criticisms and complaints made on here about The Vet Morden or PetVet Morden as they sometimes call themselves. We’ve found them nonchalant and arrogant and only in... Zobacz więcej

Informacje dotyczące firmy

  1. Weterynarz

Informacje przekazane przez różne źródła zewnętrzne

At The Vet your pet's health is our first priority. We believe that quality pet care shouldn't cost you the earth. Register with a veterinary clinic today.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,3

Wszystkie recenzje

(2358)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

The receptionists are always friendly…

The receptionists are always friendly and the atmosphere is re assuring.My dogs do not feel scared or anxious. When I have sadly lost a dog or cat they have always been sympathic and caring.

25 maja 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

Thank you so much for your kind words Doreen and we are delighted you and your pets benefit from the efforts we make to create a welcoming environment. So sorry for your loss but glad we were able to bring some comfort at such a sad time too.
Thanks again
The Vet Team

Oceniono na 1 z 5

Extremely rude receptionists

Extremely rude receptionists. Whenever you ring they rush you and don't give a damn about what your saying, just want to get you off the phone. There rudeness has happened everytime we've called for 4 years, but we just accepted it, as its a hassle swapping vets. Enough was enough when we called a week ago about my cat who was having trouble breathing. The receptionist responded "is he panting? No he isn't, well it's not a emergency then and im not a vet anyway" rude and disgusting! Called another vet straight away, and they confirmed it is a emergency can you come in tomorrow straight away with him. As a result we have now left the vet and gone with another one, purely just down to the customer service of the receptionists! There is no excuse for 4 years of rudeness, clearly the staff hate there jobs, and I think this is down to extremly poor management. Do not go here, unrealiable, rude, poor service and expensive. There are vets that are similar prices which are lovely and do anything for customers. AVOID LIKE THE PLAGUE!!!!! Vets 4 pets all the way :D

Response to The Vet's Reply -

We didn't get booked in with you for the next day, so that is a complete lie! We called vets 4 pets straight away and booked in with them and joined up with them. You say it wasn't a emergency, but the other vet says otherwise and we're shocked by what you said, so how could we agree that it wasn't a emergency when we didnt even see you?!?! You've now just made your business look even more stupid by lieing with something that is completely untrue. Absolutely shocking! Customers please do not go to this vet, as there response says it all!!

16 maja 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

Dear Mr Collins, I am sorry to hear that you were not happy with our service. I just want to make the point that emergencies would be seen the same day, the other vet saw you the following day which means they did not think it was an emergency either. We have appointments open for urgent patients throughout the day and your cat would have been seen within an appropriate time. If you would like to discuss further please call the Centre and ask for Nick (Centre Director). Many thanks and wishing you a Happy Jubilee Weekend.

Oceniono na 5 z 5

Very pleasant and caring staff

Although I was delayed and a little late for my appointment I was received in a friendly manner. The waiting room is large, clean and airy, the reception staff was pleasant and friendly. The vet gave Rosko a thorough examination and was very friendly, you get the impression that they care about you and your pet.

12 maja 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

What a lovely review for our team to read thank you so much for taking the time to post this - it really does give a boost! You are right we do care about you and your pet! Tickles to Rosko!

Oceniono na 5 z 5

Great friendly team and very helpful

Great friendly team and very helpful. I had a bit of a wait on my visit as there was an emergency being delt with but that was explained immediately. Thanks for looking after my dog

9 maja 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

Thank you so much for your lovely review Mr Fletcher and thanks for your patience whilst the team dealt with an emergency.

Oceniono na 1 z 5

I got both my dogs microchips done at…Morden vet

I got both my dogs microchips done at Morden vet around 4 years ago I was at a different vet recently and found out that both my dogs chips don’t have my name and address on them only a chip number I had to phone the company that the chip belongs to and put my name and address on them. It’s all done now but what if I lost my dog yes they have ID tags but what if they checked my dogs chip they could easily have put there details so many dogs have been going missing over the last couple of years. It’s not good enough that Morden vet didn’t do there job properly it was pure laziness not to have put my name & address. So if u got your dog chipped at this vet I would go and get it checked out just to be on the safe side.

4 maja 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

We am truly sorry this happened, We do not know why it would have not registered as it is an automatic system and can see from your file the process was followed. We are so pleased you have manged to resolve and as pet owners ourselves can completely understand your worry over if anything had happened.

Thank you for bringing it to our attention and we will reach out to all our clients asking them to check their pets. We will happily scan any animal we have chipped and ensure they are correctly registered.

Again we are truly sorry this did not correctly work for you.

Oceniono na 5 z 5

Goes the extra mile

I have been with The Vet Morden since they first opened and would not go anywhere else. The staff have come and gone over the years but all of them replaced with equally wonderful people. My 12 year old dog had a serious infection that needed a particular antibiotic to treat. It was not available anywhere in this country. My vet, Sylvia researched and found it on an obscure vet med site that imported it. She was calling me all the time to let me know who she was trying and what was happening. The antibiotic was not a success on its own in the end so she and another vet, Marcos, operated on him to open and clean the track of the infection. This was the most difficult procedure as he has Syringomyelia and a very bad heart murmur so cannot be anaesthetised. The procedure was done with only local anaesthetic and mild sedation and was a success! I am sure that not many vets would have gone to these lengths with an elderly dog with such him. I will be forever grateful to them for giving me more time with my boy who continues to enjoy life, if a little more slowly these days.

12 kwietnia 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

Thank you so much for such a lovely review. We are so glad we could help. We think Marcos and Sylvia amazing to! Thank you for recognising them in this way.

Oceniono na 5 z 5

Brilliant care

I have been using the vet for many years now and have always had excellent care given to my pets. Particularly after my dogs Lola’s latest Dental and extraction. She’s is and elderly dog and very anxious of the vets, but with the use of the PetsApp the nurses were able to keep me updated with how she was, and even sent me a photo of her recovering. I’ve always been given detailed follow up calls after procedures and bills carefully considered. Couldn’t ask for more, really put my mind at ease.

8 kwietnia 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

Thank you so much for your kind words. It means so much to the whole team to hear this feedback. It’s great to hear you found the app so helpful and reassuring, we love being able to share the pictures of their time with us with you.

Oceniono na 1 z 5

Disgusting

Terrible, would give no stars if I could.
Refused to give my diabetic dog insulin after I did a perfectly fine curve.
She is just being awkward.
What am I supposed to do I’m desperate 😢 please give some insulin or he will die without it.
Will be contacting the VCMS.

4 kwietnia 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

Hi Mrs Reed, unfortunately we are unable to go into detail in our reply, however I can confirm you were offered a supply of insulin from the vet, until your next visit with us. We can certainly arrange this for you and would ask that you contact the clinic as a matter of urgency to ensure the correct treatment. Regards Debbie

Oceniono na 5 z 5

The vet was warm and welcoming

The vet was warm and welcoming. He put both me and my cat at ease. My cat is 16 years old and I was very worried about her going under anaesthetic but Alex said he would treat my cat as his own. Thank you so much for looking after my precious pet.

2 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

My dog loves visits to the vet

Receptionist greeted me politely, dealt with my details and appointment promptly. My pet and I didn't wait long and our appointment was dealt with in a professional and kind manner. My visits are always so positive that my pet gets excited as soon as we get into reception
and into treatment rooms.

30 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Was reccomend by my sister

Was reccomend by my sister. Max is a very nervous dog n the vet was absolutely brilliant with him. Very calming n went at my dogs pace. By the end of his appointment he was very relaxed n was able to carry out his treatment. Highly recommend

24 marca 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

Thank you so much for such a lovely review. We loved getting to know Max and are so pleased we could help. Also please thank your sister for recommending us ❤️

Oceniono na 5 z 5

Super veterinary care

I have used this practise for a few years now.
Customer service is great and veterinary staff are brilliant.
Both my mum and son also use this vets for their fur babies.
Highly recommend.

23 marca 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

Thank you so much for your lovely review Rachel and glad we look after all the family fur babies!

Oceniono na 5 z 5

Another great visit to The Vet

Another great visit to The Vet Liverpool. My fur baby was taken care like the member of the family she is and had another great experience- couldn’t say I’ve ever had a bad experience here in the 6 years we have been with them. All of the staff are amazing!

17 marca 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

Sharon honestly can't thank you enough for taking the time to leave such a lovely review, it means so much to the team. So glad your visits to us really do reflect the care we give!

Oceniono na 1 z 5

I attended “The Vet” in Southampton…

I attended “The Vet” in Southampton after my dog cut himself on some barbed wire. He’s a working dog so used to getting the odd knock and cut but this required stiches. When I phone the vet I explained exactly what was needed, i.e. clean around the cut, some local anaesthetic and stich up. I said he won’t need sudation if I’m with him (I know my dog). This was really a very simple job for then to do which wouldn’t have taken any more that 10 – 15 minutes.

I arrived and they took the dog away, I said that I wanted to go with him to make it easier for the vet and keep the dog calm. They wouldn’t let me go with the dog (despite the receptionist saying that I could). The vet comes out to see me 5 minutes later and say “oh is bad, he’s done a right job on that hasn’t he”. “Well it’s a cut that’s quite deep” I said, “that’s why I’ve brought him here, it’s very straight forward, you clean it up, a bit of local and stich him up, he’ll be right as rain!” “oh no” she said, “we’ll need to sedate him and it’s difficult to stich so the price will be £530” I couldn’t believe the price they were trying to charge me so I asked how she arrived at that price. “Well that’s what we charge to stich a 3cm cut”. This was a £100 - £120 job tops! And they just wanted to try and exploit the fact that they had the dog there and though I had no other choice. Well they were wrong, I asked them to fetch me my dog, the vet then said “oh well perhaps you’d like me to give them some paid relief” no I don’t, the dog isn’t in pain!

When leaving the vet said (and this is the best bit) “If you find a vet that will do it cheaper then we will price match”! Unbelievable!

Anyhow, I took my dog home put some local anaesthetic spray on, cleaned him up, shaved the area and stitched him up myself with my wife’s help. I didn’t have proper suturing thread so once sown up I put a bit of super glue on to help hold it together, some antibiotic spray I use for the sheep, and he’s healed up a treat. A couple of doggie treats for him and pint of beer for me and all is well.

Shame on “The Vets”. Oh and they’ve sent me a bill for the consultation, don’t think that’s going to be paid!

11 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Visited Liverpool branch with a very…

Visited Liverpool branch with a very sick guinea pig, that sadly could not be cured. Staff at all times were very caring, compassionate and took time to answer questions and nothing was too much trouble. We received a lovely card with our guinea pigs footprints on and a lovely message.

11 marca 2022
Opinia niezależna
Logo The Vet

Odpowiedź od The Vet

So very sorry for your loss Caroline but glad we were able to support you and your little one at such a sad time x

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej