The Travel Buggy Company Recenzje 

I’m honestly disappointed and quite drained after purchasing the Excel Elise Travel Buggy for my autistic son, who has mobility challenges. I chose this buggy hoping it would offer safety and support, but unfortunately, it has fallen short in a few crucial areas.

One major issue is the harness buckle. Despite being marketed for children with special needs, my son is able to press the release button with ease and unbuckle himself on multiple occasions. This is not only frustrating but also unsafe, especially when we’re out and about.

Additionally, the accessories I purchased alongside the buggy – particularly the sun shade – have been a letdown. It is poorly secured and gets blown off by the wind very easily, which makes it unreliable and adds unnecessary stress during use.

Another ongoing issue is the buggy's manoeuvrability. The wheels often twist and lock in awkward positions, making it difficult to steer smoothly. This becomes especially challenging when navigating tight spaces or uneven surfaces. For something marketed as a travel buggy, I expected far better handling.

For a product designed for children with additional needs, I expected a much higher standard of safety and practicality. I hope improvements are made for future versions.

Excellent and friendly customer service who were extremely helpful. I highly recommend this company 😃

Recently purchased a buggy for my Autistic son, ordered at almost midnight on the 20th May, turned up at 9.30am 22nd May, both me and my son are impressed, good quality products, and super fast delivery, thank you so much will definitely be back if I need any extras
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Had the buggy a week now and have been able to use it, pushes easily, folds up lovely, lots of space and very roomy for my son, he doesnt want to get out of it (he's almost non verble) so I'm going to take that as its extremely comfortable,

I was really unsure about ordering from here as they are only a small number of reviews however I was not disappointed! Delivery was fast, the excel Elise stroller is absolutely amazing! And perfect for my son! Cannot fault this company one bit! I recommend anyone who is in need of a stroller especially if they have a SEN child to invest in one of their strollers! Thank you for amazing services and product.

Thank you so much. My sons new pushchair arrived first thing the day after I ordered it. Also, the company emailed me to say that I may be entitled to a VAT refund which I received straight away. I didn’t even know this was a thing and us SEND parents need all the help we can get. It was emotional having to spend money on a special needs push chair and admitting to ourselves we do need one and this made it that bit easier.

Customer service were great and helpful, quick delivery of my Neo travel buggy bundle order and I am happy with my purchase too. Lastly, fast delivery within 2 days of ordering. Over all very happy!

Was very sceptical as there was barely any reviews, decided to take a chance on the low price instead of waiting for NHS referral
So impressed - ordered early hours of yesterday morning and arrived today (02/08) via TNT - we originally didn’t have a tracking number so emailed and had a reply within 14 minutes from Tom with a tracking number

All in all, incredibly impressed and my little boy can be safe in a new buggy!

The Travel Buggy Company have provided absolutely brilliant customer service; I cannot fault them. I have had email correspondence with Tom as I had a query about VAT and he got back to me very quickly. My order was processed quickly and arrived promptly, in the time frame expected. The buggy itself is fantastic - light, easy to steer and provides a safe, comfortable space for my daughter when she needs it. I wouldn’t hesitate to but from this company again. Thank you so much.