I used the company last year & got a refund. I opened a claim this year, sent the information requested & the email address is not working. No one answers the phone. I want a refund of my £75 fee A... Zobacz więcej
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i paid £75 for a tax refund enquiry they responded saying that they wanted more info so i sent it in 4 weeks later and many un answerd phone calls and emails still have not heard anything PLEASE D... Zobacz więcej
Did exactly what they said they would, and in a reasonable timeframe. Got my money within a month or two, which isn't bad considering it's HMRC we're talking about. Of course TRC took their fee, but i... Zobacz więcej
Reakcja na opinię
These guys will leave no stone unturned to make sure you get back any overpaid taxes, Very easy online form to complete and you'll be suprised that you could be claiming a rebate just for washing your... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The Tax Refund Company has been helping ordinary taxpayers check their tax codes for errors and claim tax refunds since 1994. With over 3.2 million taxpayers having applied for a tax code review and with a reputation for leaving no stone unturned in our search for overpaid tax, we’ve grown to become the UK’s leading professional tax refund specialists. Our No. 1 position is recognised by employers, Trade Unions and Professional Bodies and debt management companies the length and breadth of Britain, with more than 600 recommending our service to their employees and members over the last 27 years. We’ll make sure we get back every £ HMRC owes you, which is not something you can be certain of when contacting HMRC yourself! Even if you manage to get through to HMRC, unless you already understand PAYE tax rules, you can’t be certain you’ve been given the correct answers. It’s the same if you manage to get a refund – you will never know it’s the correct amount unless you have someone on your side who knows exactly what they’re doing and with your interests at heart. We provide tax refunds on a No Refund - No Fee basis.
Dane kontaktowe
Stany Zjednoczone
- thetaxrefundcompany.co.uk
2,4
Słaba
266 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 37% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to use
Easy to use felt confident never explained how long the cast would take
13 grudnia 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Hi Charlie, thanks for using our service and for taking the time to leave us a review. With regards to timescales, that very much depends upon 2 things.
Firstly, how complicated a particular client's circumstances are and so how easy it is for them to be able to provide the information we might need.
Secondly, how busy HMRC are and what approaches they are currently taking to processing claims. For example, we are currently receiving refund cheques from them for claims that we submitted in October this year as well as claims that we submitted during January - June.
The good thing is that, regardless of how long they're taking, we will continue to liaise with them on your behalf to ensure we are able to reclaim everything that you are owed.
Kind regards
Odpowiedź od The Tax Refund Company
Thanks for using our service Louise, and for taking he time to leave us a review. We really do appreciate both. Kind regards
Excellent ,promptly acted easily
It is easily done appropriately.Helped to focus on.Good job.hope it will work well
26 listopada 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for using our service and taking the time to leave us a review, we really do appreciate it. Kind regards
Can it be this simple?
20 listopada 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Hi David, thanks for using our service.
Essentially, it all depends upon how complicated your situation is.
We try to make our application process as simple and straightforward as possible to identify if / where a client may be paying too much tax. Once our team have reviewed your application, we'll have a better idea of what extra information we may need (if any).
If everything is straightforward, then yes, it really is that simple!
Kind regards.
So easy to do
5 listopada 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the feedback John and thanks for using our services, we really do appreciate it. Kind regards
There are a lot of back up information…
There are a lot of back up information or lists filling up the questions.
3 listopada 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Hi Brenda, thanks for using our service and taking the time to leave us a review.
You're right, sometimes HMRC require quite detailed information in order for us to be able to make a claim on our client's behalf, but this very much depends upon the individual client's circumstances.
Luckily, we're here to decipher it all, so that you don't have to.
Thanks again for using our service, we really do appreciate it. Kind regards
Fairly easy form
1 listopada 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the feedback Simon, and also for using our services, we really do appreciate it. Kind regards
Odpowiedź od The Tax Refund Company
That's great feedback Ana, thanks for the review and for using our services. Kind regards
Easy to follow
22 października 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the feedback Cynthia and also for using our services, we appreciate both. Kind regards
Odpowiedź od The Tax Refund Company
Thanks for helping to reassure other customers Dom, and thanks for using our services, we really do appreciate it. Kind regards
I have previously utilised this company…
I have previously utilised this company and found them to be very good
14 października 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the review and for using our service John, we really do appreciate it. Kind regrads
Recommended
Used this company previously, very easy to follow their process and kept me fully informed - would recommend.
11 października 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for using our services Natalie, we really do appreciate it. Kind regards
Easy & straightforward process.
10 października 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for taking the time to leave us a review Tilly and thanks for using our services, we really do appreciate it. Kind regards
Tax Return
Trustpilot reached out to me regarding my tax return. I found the format very easy and useful. I am confident the company can help me.
9 października 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
That's great feedback Maurice, thank you. Thanks also for using our service, we really do appreciate it. Kind regards
Excellent service
7 października 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thank you for taking the time to leave us a review Linda, and thanks for using our service, we really do appreciate both. Kind regards
Really helpful and easy to complete
Really helpful and easy to complete
4 października 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for using our service and for taking the time to leave us a review, we really do appreciate it. Kind regards
Nice and easy to fill out the form
Nice and easy to fill out the form
4 października 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the feedback Louise and thanks for using our service, we really do appreciate it. Kind regards
Easy to use claim form
19 września 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for using our service and thanks for the positive feedback, we really do appreciate it. Kind regards.
Very Complete
Your questions were very helpful and to find all the answers you had the best ideas where to find them
18 września 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thant's great feedback Fiona, thank you so much for using our service. Kind regards
Have details to hand
But long winded kid of people may not have all details saved
18 września 2024
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the feedback John.
Our aim is to turn what HMRC require into the most straight forward and easy to understand process as possible, but you're right - depending upon what we need to ask, due to a client's individual circumstances, there can still sometimes be a fair amount of information required.
That said, clients normally find the suggestions that appear throughout the application process pretty useful when they're not sure where to find certain pieces of information.
Thanks for using our service, and also for taking the time to leave us a review, we really do appreciate it. Kind regards
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